Extended Stay America - Seattle - Everett - North

Pros: Nothing

Cons: Front desk guy was rude

Did not respond or compensate for a difficult situ

Cons: Water pipe broke around 4:00 am. Office stated that a plumber had been called but at 10:00 my husband went down and got two coffee cups of hot water and we had a sponge bath as we needed to leave. I feel there should have been some kind of compensation as the room cost over $100. The staff was apologetic but not helpful. We didn't have any water and had to walk over to the gas station to buy some water to drink. Did not respond or compensate for a difficult situation which created a very negative experience at the hotel.

Cons: Checking in at 11pm - first room we were sent to wasn't even clean, like someone had just checked out. Front desk DID immediately correct the problem with another room.