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The staff was very friendly, no complaints!
Clean rooms, comfortable beds. Breakfast underwhelming. Thought we would have hot tub. No pool, no hot tub.
Clean room. Beds quite comfortable. Friendly, professional staff. Hair dryer didn't work. 9v battery backup in clock radio was dead - had to reset clock after unplugging to move it.
Easy excess to highway.... Don't like carpet on the floor.
Great hotel, clean, quiet, super comfortable, near everything, I just had an opperation and stayed here 3 nights after, was better than I could have hoped! Great value for money! And so many pillows!! Staff super helpful and nice, definitely will stay again!!
The staff was pleasant but I kept needing to ask for many things such as: sugar free powder, do not disturb sign key needed replacing everyday At first glance everything looked clean but it was not. They put a large decorative dirty pillow on top of the pillows your face will go on and the comforter sits on top of the clean sheets so you feel as if the sheets that are supposed to be clean have just been dirtied. Its all the small details that make a hotel comfortable that are missing here. Also, there are signs everywhere that this is a non-smoking hotel but i found tobacco on the steps each day and over the course of 3 days I smelled tobacco usage daily on the steps and in the hallways. And the free breakfast is the biggest joke.
Location, cleaning, friendly staff, breakfast. N/A
Appeared to be clean, adequate, et cetera. Big, many rooms - a hotel as opposed to all the motels in Eureka. But as with so many places, only affordable if you're well off or they have a special low price.
It was a great price, and the hotel staff was very friendly. The amenities were very nice as well.
The staff Everything but the staff.
The bed was insanely comfortable and the night audit that greeted me was very nice and very accommodating. I've been in hospitality for 6 years and she was a perfect example of how people should be treated.
Great place to stay. Clean, comfortable, great location. Good breakfast. Loved pool and hottub. Our room wasn't ready when we checked in.
I loved the breakfast and the bed I had a service dog but because she was emotional support she wasnt considered a service dog. That really upset me
Great service, receptive. Hottub in Garden was great- very clean and sell kept. Good location, easy to find. No complaints
Breakfast was great. Staff was friendly.
We loved it from the moment we pulled in. The room was clean and the beds were very comfortable- the staff was beyond helpful. We checked out and forgot some items in our mini-fridge. Went back several hours later and they retrieved the items for us and even went back a second time to make sure nothing else was left. There were snacks available in the lobby throughout our stay as well as coffee and tea, not just during breakfast. The breakfast could have been a little warmer but still a good variety of food.
The Gingerbread Mansion is a wonderful hotel and is perfect for a weekend getaway. The mansion is beautifully decorated and they leave the unoccupied guest rooms open so you can explore. The food was delicious and there is a great little happy hour with wine and snacks each day. I highly recommend!
Cool historic hotel in a great location at a great price
Older building that is very interesting & its history is well preserved & displayed. Great location close to downtown and suprisingly quite. Breakfast
Guy at the check-in was very friendly and polite. Hotel has character. Continental breakfast provided. Wifi doesn't seem to reach other than in the lobby. Not luxurious but clean
This place is a historic building that was built in the 20s. It is styled from that area and has that authentic old times look. They have a resturant and a bar on the first floor. It was 100 dollars for my room and it was beautiful. Definitely worth the price for the beauty and history.
Friendly staff. Felt like we were stepping back to an earlier time.
Once I got over the fact that the facility was in fact an older place from a time of different esthetics, and also as a result I started to appreciate the quaint character. As it is older, it was harder to get my gear to my room-the parking is really weird. The bathroom is smaller and the older nature of the place made it less convenient than more modern hotels
Unexpected $100 room deposit!
It was very different. Ants in the room. Weird old drapes.
The place is new and I would expect it to be clean and well maintained, and it was. Staff was freindly and the breakfast had a nice selection. Beds were comfortable. Parking spaces are narrow. For the two days I was there two landscape trucks with trailers took up 12 of the parking spaces.
The Desk Clerk was extremely helpful providing guidance on our travel routes. We were on a road trip from Seattle to San Diego along the Pacific Coast during an extended rainy spell. Lots of road closures due to mudslides. She got online to check our route for us and gave us alternates to continue our trip. She was a fantastic help and very pleasant as well.
Employees were very friendly. The room was quiet, big, had a comfy bed. Front and back doors with a patio on the back. back patio wasnt private and you can't smoke on it, you have to walk down to an approved smoking area, not far away but inconvenient in the cold, middle of the night.
Wonderful room, hotel is close to everything yet set back from the street behind a house on a private road two queen beds of different softness. Had a few ants show up on the second day, nothing big
The rooms were large and very clean. The staff was phenominal.
Ocation Room needs micro wave TV needs HD Shower door very clean, but installed inside out...
The beautiful rooms and the friendly staff The view was disappointing because of rundown municipal/industrial facilities in the estuary as viewed from our room.
Nothing other than location which was noisey No A/C - Staff recommended bracing entry door and patio door open for ventilation but patio was 75 feet directly above Hiway 101 and SUPER NOISEY. NO BREAKFAST This hotel is playing on the similar name of another very good hotel with a similar
Easy access, very friendly and helpful staff. the dead bolt on the door didn't latch. no hangers in the closet.
The room was quiet even with a completely full hotel. The location is just OK. The view of the bay is not particularly pretty with commercial properties and a tank farm prominent.
Sun coming in the window in the afternoon. The lighting in the rooms was awful, you were asked to flush a certain way and pull the curtains a certain way. No breakfast at all. Mostly I didn't like the layout and the darkness of the room or the horrible lighting in the ceiling.
It was easy to find. The staff was very nice and helpful. The room was nice and very clean. Road noise was really loud.
It's right where everything is downtown you could walk to a lot of places and it's easy to get in and out of and plenty of room to park they even have a limo that takes you to dinner for free at night!!!! The were very clean and very accommodating!!!! The stuff was also very nice! The hot tub and fire places in the oasis was just like what it says, an oasis!!!! It made the best of our vacation!!!! Also the restaurant onsite is delicious!!!!
Jesse greeted us upon arrival and displayed AMAZING customer service. Everything else was also satisfying, Thank you!! =]
They've updated certain aspects of the room: TV, bed, and dresser. The room itself was clean but the smell bothered me and the bathroom was small. Very outdated motel. Smelled like stale cigarettes and damp carpet.
Checked in at 4pm to find out that they had a limo service that took us out to eat. Driver suggested a wonderful restaurant called 511. We will be back. Beds were extremely comfortable
Great ammenities! Nice, heated pool, 2 hot tubs, pool table, small gym, continental breakfast and heated lamps outside. Refrigerator & microwave inside. Worth the extra cost when compared to what's by. Continental breakfast was small & crowded, but hey.
I never really pay attention to hotel staff when I'm checking in at 1am and leaving in the morning. It doesn't seem that important. I just want to sleep. In this case, however, on multiple occasions, I noticed some very nice people working at the hotel. The lady in the eating area was extremely kind and attentive. The desk guy - I don't know what you call him, but in the morning, the man working the check-out, when asked by my husband where the zoo was, took out a map, showed him the way, and then gave him the map. He really took time to help us out. Also, I slept well, and I have a nasty bad back. So, that means the beds were tolerable. I was exhausted, but if the bed was bad, I would have woken up from the pain through the night. That didn't happen, so I'm going to say the beds were good. The breakfast - well, really - the eggs in the morning. I do not like powdered eggs, and while I realize its a convenience for you, they are truly disgusting things to feed your guests.
Clean room The hallway had a weird smell. The rest of the hotel was fine.
The front desk lady was very friendly and helpful. Great customer service. The room was clean and orderly. The bed was surprisingly comfortable and I slept very well. Good price as well.