Located only a few minutes away from CoolSprings Galleria Mall, this hotel provides 3-star accommodation and an indoor pool. It features a gym, as well as a kids club, a 24-hour business centre and an express check-in and check-out feature.
There are a range of facilities on offer to those staying at Aloft Nashville Franklin, including laundry facilities, a 24-hour reception and a games room. Additionally, the multilingual staff are available to offer local information.
Every room at Aloft Nashville Franklin features a telephone and all the necessities for a comfortable stay.
Guests of the hotel can relax at the on-site bar, conveniently situated for socializing in the evening. A wide selection of cafés and restaurants are also found in close proximity to the property.
Bridgestone Arena, Vanderbilt University and Nashville International Airport are around a 30-minute car ride from Aloft Nashville Franklin.
Basics
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Accessibility and suitability
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Family friendly
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Outdoor
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Pros. Loved this hotel! This was such a cool hotel, great experience! Staff was excellent!
Cons. Not the biggest issue, but if the pool is open and the lobby is open for customers to hang out, the pool table should be open as well! Still a great stay!
Pros. Staff was super friendly and personable! Awesome staff! Hotel was clean, nice, upscale. Beds were comfy, room was nice
Pros. They gave full refund
Cons. Shower handle broken, toilet broken, half of the bulbs blown
Cons. They tried to make a modern-looking hotel on a dime. Now it's been a few years and everything is starting to fall apart. The elevator floors were cracked and in chunks. Lighting covers in hallways were frayed and falling down. The chemical balance of the pool was beyond poor. Some work was being done to the hotel, but in the process they apparently cut the cable line - so we had No Television for 3 days. No bueno. Oh - FYI, the modern design of this hotel means that in the rooms there's no true closet (there's a closet area covered by a curtain that will hold about 5 hangers) and not a single drawer anywhere in the room. So you've no prayer of straightening things up for the maid service. They'll just have to look at your underwear. :(
Pros. Location was great with restaurants and shopping within walking distance.
Cons. The hotel in general needs some maintenance and is showing many signs of wear and tear which is surprising for a newer hotel. The gym equipment was a mess with many pieces not working properly. Also, the music in the lobby and gym was too loud.
Pros. Aesthetics
Cons. Food that would have been complimentary for breakfast (cereal, yogurt, muffins) was marked way up. Not cool to wake up to that knowing friends who paid 1/3 less to stay at the holiday inn and best western are eating the same things FOR FREE
Pros. It was very clean, nice atmosphere, close to shopping and tons of restaurants, staff was all nice, I loved the set up of the room and the breakfast was delicious. Overall a great place to stay and if pool room would have been warm I would have gave 5 stars!!
Cons. We decided to stay here just for the indoor pool and the water wasn't really warm but wasn't cold either, but the room didn't have heat on and was freezing in there. We informed the front desk and they sent the maintenance man and he got the heat to work but it only stayed on for about 5 minutes and kicked off again so we along with another family decided just to get out. It was disappointing especially since we was only a hour from home and was just staying at a hotel so our 2 kids could play in the pool.
Cons. Staff didn't follow through when I asked to clean room
Pros. It was a very nice and clean hotel. I was impressed with the layout. The lady who served breakfast was very sweet.
Cons. The sheets on the bed I slept on need to be retired. There was a large hole on it.
Pros. Go to location for a weekend getaway. Quiet, great beds, cozy, GREAT showers. Close proximity to good restaurants.
Cons. Not a big fan of the bar.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers an indoor pool, a gym, a kids club, and a 24-hour business center. Additionally, guests can enjoy the on-site bar for socializing in the evening.
Is breakfast included in the stay?
Breakfast is not included in the stay, but guests have praised the made-to-order breakfast sandwiches and the availability of free coffee.
What are guests saying about the cleanliness of the hotel?
While some guests have mentioned concerns about cleanliness, many have praised the clean and modern decor, as well as the fresh scent in the lobby. However, there have been reports of dog hair in the main area.
Are there any issues with the hotel's customer service?
Some guests have expressed dissatisfaction with the customer service, citing issues with staff responsiveness and overcharging. However, others have been impressed by the friendliness and helpfulness of the staff.
What can guests expect in terms of room amenities?
Guests can expect comfortable rooms with modern decor, free coffee, and spacious showers. However, there have been comments about outdated TVs and the lack of certain amenities like microwaves in the rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Amenities
Some guests were pleased with the Bluetooth speaker in the room, while others found the TV remotes to be outdated and the lack of a microwave inconvenient for longer stays. Consider these amenities when choosing your room.
Check for Construction Updates
A few guests reported that the hotel was under construction during their stay, impacting their experience. It's advisable to check for any ongoing construction or renovation work before booking.
Verify Pool and Laundry Facilities
Some guests were disappointed to find the pool and laundry facilities out of order during their stay. It's recommended to verify the status of these amenities if they are essential to your visit.
Be Mindful of Breakfast Options
Several guests were disappointed that breakfast was not included, while others appreciated the made-to-order breakfast sandwiches. Consider your breakfast preferences and budget accordingly.
Pet-Friendly Accommodation
The hotel is pet-friendly, but it's advisable to confirm the pet policy and any associated charges before bringing your furry companion.
Consider Transportation
While the hotel offers parking, it's worth noting that some guests found the location to be a 20-minute drive from Nashville. Consider your transportation needs and proximity to nearby attractions.
Address Housekeeping Concerns
Some guests reported issues with room cleanliness and housekeeping service. It's advisable to communicate any concerns promptly with the management for a resolution.
Evaluate Customer Service
Several guests expressed dissatisfaction with the customer service, citing unresponsiveness and lack of accommodation for booking issues. It's recommended to clarify any queries or special requests in advance.
Accessibility Considerations
The hotel offers increased accessibility and allergy-free rooms. Guests with specific accessibility needs may want to confirm the availability of these facilities before booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | October |
Average price (weeknight) | $155 |
Average price (weekend night) | $189 |
Aloft Nashville Franklin is located at 7109 South Springs Drive, 3.5 miles from the center of Franklin. CoolSprings Galleria is the closest landmark to Aloft Nashville Franklin.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Aloft Nashville Franklin.
Yes, Aloft Nashville Franklin offers free Wi-Fi.
Aloft Nashville Franklin is 13.6 miles from Nashville Intl. Aloft Nashville Franklin is 90.5 miles from Huntsville.
Yes, Aloft Nashville Franklin has a pool onsite.
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