Good to know
Value for money
Distance to city center
Distance to airport
|"Very clean hotel and friendly staff"||(in 4 reviews)|
|"Loved the room and the staff!"||(in 22 reviews)|
|"Bed was very comfortable."||(in 6 reviews)|
|"No free breakfast."||(in 2 reviews)|
Time of year
Show reviews that mention
|barked all night||in 2 reviews|
|beds and pillows||in 13 reviews|
|clean comfortable||in 8 reviews|
|free breakfast||in 24 reviews|
|friendly and helpful||in 5 reviews|
|galleria mall||in 2 reviews|
|great location||in 44 reviews|
|hot water||in 10 reviews|
|hotel area||in 26 reviews|
|room was very clean||in 67 reviews|
|staff was very friendly||in 67 reviews|
|wash clothes||in 3 reviews|
|washing you face||in 3 reviews|
My room was supposed to be ready between 3 - 4pm. I arrived after 5pm and it wasn't ready. They gave a room that wasn't the one I reserved.
I did not receive the room I reserved.
It's location to the interstate
They would not give me a seniors discount despite Marriott telling me on the phone that I should get it
Comfy beds and pillows. Good food and service in Bistro. Very friendly staff. Very clean.
The front desk clerk managed to double charge my card and have my funds on hold for over 2 weeks after an otherwise good Valentine's Day Stay! Trying to get money refunded was and still is a complete debacle. Never again Courtyard!
My First night, I got a room where ceiling was leaking. Staff seemed new and was not welcoming enough. Apart from the first guy I met, others seemed to have been forced to come to work. Especially lady at the breakfast counter.
The Courtyard Franklin Cool Springs hotel boasts a convenient location near iconic Nashville and historic Franklin, TN, from which to fuel your passion. Stay on your game with smartly designed workspaces, complimentary Wi-Fi, and a multifunctional lobby with communal seating and private media pods. Start your day with a workout in our gym or a dip in our hotel’s indoor pool. Wake up to Signature Starbucks® drinks and healthy breakfast options served in our Bistro. In the evening, explore area attractions like The Factory, Franklin Theater, and Cool Springs Galleria before unwinding with dinner and drinks at the Bistro bar or with a soak in our whirlpool. Extend your trip into the weekend to attend an event at Graystone Quarry or to further explore Harpeth Square and the history of Franklin, TN. Our newly expanded, 2800 sq. Ft. of event space will help you to succeed at your next meeting or event. Regardless of your travel needs, the Courtyard Franklin Cool Springs has everything you need to move forward.
based on 69 reviews
Value for money
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FAQs when booking at Courtyard by Marriott Franklin Cool Springs
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Reviews about Courtyard by Marriott Franklin Cool Springs
Most Popular Landmarks
- Franklin Marriott Cool Springs 0.3 mi
- CoolSprings Galleria 0.5 mi
- Aspen Grove Park 1.3 mi
- SOAR Adventure Tower 3.1 mi
- The Factory at Franklin 3.2 mi
- The Park at Harlinsdale Farm 3.3 mi