Pros (+) Everyone was so nice.
3 stars
Courtyard by Marriott Gatlinburg Downtown
315 Historic Nature Trail, Gatlinburg, TN 37738, United States
Gatlinburg, TN
See location+1 865 436 2008Photos of Courtyard by Marriott Gatlinburg Downtown
Overview
Featuring an indoor pool and a Jacuzzi, Courtyard by Marriott Gatlinburg Downtown is situated in Gatlinburg and is a short stroll from Gatlinburg Space Needle Tower. It is a two-minute walk from Gatlinburg Convention Center and is close to the area's popular attractions.
The hotel provides a 24/7 reception, plus a car rental desk and an express check-in and check-out feature. For added convenience, it offers meeting rooms, a safe and room service.
There are 130 rooms at Courtyard by Marriott Gatlinburg Downtown, each offering all the essentials to ensure a comfortable stay. They are also equipped with a microwave, a refrigerator and a hair dryer.
Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay nearby when looking for a bite to eat.
Courtyard by Marriott Gatlinburg Downtown is within walking distance of Great Smoky Mountains. Ober Gatlinburg Ski Resort is just a brief walk away.
Latest deals for Courtyard by Marriott Gatlinburg Downtown
Amenities at Courtyard by Marriott Gatlinburg Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Bathroom
- Shower
- Spa bath
- Hairdryer
- Toilet
- Public bath
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
General
- Seating area
- Sofa
- Telephone
- Carpeted
- Mountain view
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Pets not allowed
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Courtyard by Marriott Gatlinburg Downtown
8.8
Very good
476 verified ratings
Wonderful
310
Very good
52
Good
50
Okay
15
Fair
22
Mediocre
8
Poor
19
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the cleanliness of the hotel. However, there were complaints about the bed comfort, noise levels from nearby rooms and plumbing, and some dissatisfaction with room sizes and amenities fees.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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All reviews
Pros (+) Very clean and nice looking hotel
Cons (-) The food at the Marriott was not worth the price. The salad was missing half the ingredients
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How clean are the rooms and bathrooms?
Guests have consistently praised the hotel for its very clean rooms and bathrooms, ensuring a comfortable and hygienic stay.
Is the hotel staff friendly and professional?
Guests have frequently highlighted the very professional and nice staff, ensuring a pleasant and welcoming experience during their stay.
What are the common concerns about the beds?
Some guests have mentioned that the beds were very uncomfortable, which could impact the quality of sleep during the stay.
Is the hotel conveniently located for exploring the area?
The hotel's location is within walking distance of all the attractions and restaurants in Gatlinburg, providing easy access to the popular destinations in the area.
How is the food quality at the hotel?
While some guests have expressed concerns about the breakfast, others have praised the excellent breakfast and dining experience at the on-site restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the On-Site Restaurant
Guests have praised the unique dining experience at the hotel's restaurant. Consider dining in for a convenient and enjoyable meal during your stay.
Consider Room Selection Carefully
Some guests reported issues with specific room amenities, such as uncomfortable beds or malfunctioning TVs. Reading recent reviews to select a suitable room can help ensure a comfortable stay.
Explore Nearby Attractions
The hotel's proximity to popular attractions like the Gatlinburg Space Needle Tower and Gatlinburg Convention Center makes it an ideal base for exploring the area. Take advantage of the convenient location to visit these attractions.
Check for Special Services
Guests appreciated the hotel's efforts to accommodate special requests, such as surprising a partner with flowers and champagne. Consider reaching out to the hotel for any special arrangements to enhance your stay.
Be Mindful of Breakfast Options
While some guests enjoyed the breakfast, others found it lacking in variety or quality. Consider exploring nearby dining options for breakfast to ensure a satisfying start to your day.
Verify Room Amenities
Some guests encountered issues with in-room amenities, such as coffee makers and refrigerators. It may be helpful to confirm the availability and functionality of these amenities before your stay.
Enjoy the Indoor Pool and Jacuzzi
Many guests enjoyed the hotel's indoor pool and Jacuzzi. Consider taking advantage of these facilities for a relaxing and enjoyable experience during your stay.
Take Note of Staff Friendliness
Several guests praised the friendly and professional staff, while others reported negative interactions. Being mindful of staff attitudes and seeking assistance from accommodating personnel can enhance your experience.
Consider Low Season Visits
With February noted as the low season, visiting during this time may offer a quieter and potentially more affordable experience.
Location
315 Historic Nature Trail, Gatlinburg, TN 37738
What's nearby
- Gatlinburg Convention Center300 yd
- Ober Gatlinburg421 yd
- Ole Smoky Distillery0.3 mi
- Gatlinburg Space Needle and Family Fun Center0.3 mi
- First Methodist Church0.3 mi
- Sugarland Cellars Winery0.3 mi
- Gatlinburg Sky Lift0.3 mi
- World of Illusions0.3 mi
- Treasure Quest Miniature Golf0.4 mi
- Guinness World Records Museum0.4 mi
- Ripley's Aquarium of the Smokies0.5 mi
- Gatlinburg Farmers Market1.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Gatlinburg Downtown
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $160 |
Average price (weekend night) | $254 |
When to book a room at Courtyard by Marriott Gatlinburg Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Gatlinburg Downtown
FAQs when booking at Courtyard by Marriott Gatlinburg Downtown
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 27.4 mi |