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Sleep Inn & Suites

335 East Parkway, Gatlinburg, TN 37738, United States

+1 865 436 9945

$59+

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Reviews

Hotels / United States / Tennessee / Gatlinburg

Sleep Inn & Suites - Gatlinburg - Building

Provided by Leonardo

Sleep Inn & Suites - Gatlinburg - Bedroom

Sleep Inn & Suites - Gatlinburg - Pool

Sleep Inn & Suites - Gatlinburg - Lobby

Provided by Leonardo

Overall guest ratings

7.7/10 Good

Based on 307 reviews

See all reviews

Review highlights

Value for money

9.7
Service

8.9
Comfort

6.1
Room

5.9

Good to know

Comfortable beds

Nearby

About

Dream better at the Sleep Inn and Suites in Gatlinburg, TN near Gatlinburg Convention Center and Great Smoky Mountains National Park. Nearby destinations include Ober Gatlinburg Ski Area and Amusement Park, Dollywood Theme Park, Titanic Museum, Rocky Top Sports World and Gatlinburg Space Needle. Enjoy amenities include free breakfast, free WiFi, guest laundry facilities, a 100-guest meeting room, access to copy and fax services and an indoor heated pool with lazy river and hot tub. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Less More Choice Hotels

Amenities

Parking
Complimentary breakfast
Fitness center
Free Wi-Fi
Facilities for Disabled Guests
Meeting/Banquet facilities
Hot tub
Indoor pool
Air-conditioned
24 hour front desk
Safe
Non-smoking rooms available
Laundry facilities
Cable or satellite TV
Pets not allowed

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 307 reviews

Value for money

9.7 "Excellent value."
Service

8.9 "Great service."
Location

8.6 "Location is great."
Pool

6.7 "Pool is mediocre."
Breakfast

6.7 "Breakfast is mediocre."
Comfort

6.1 "Average comfort."
Room

5.9 "Rooms are ok."
Amenities

3.6 "Bad amenities."
Vibe

2.9 "Horrible vibe."
WiFi

1.3 "Disappointing internet connection."

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Overall Rating

Based on 116 reviews

Value for money

9.7 "Excellent value."
Service

9.0 "World class service."

9.6 "96% found the staff to be very friendly."
Location

8.7 "Location is great."
Pool

7.0 "Good pool."
Breakfast

6.4 "Breakfast is mediocre."
Comfort

6.4 "Average comfort."

5.1 "Only 51% said rooms were big enough."
Cleanliness

5.9 "Average cleanliness."

5.9 "Only 59% said rooms were clean enough."

5.7 "57% thought the cleanliness of the hotel was average."
Room

5.8 "Rooms are ok."

5.9 "Only 59% said rooms were clean enough."

5.1 "Only 51% said rooms were big enough."
Amenities

3.5 "Bad amenities."

1.9 "81% thought the building wasn't nice."
Vibe

2.7 "Horrible vibe."

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Overall Rating

Based on 190 reviews

Value for money

9.7 "Excellent value."
Location

8.7 "Location is great."
Service

8.5 "Great service."

9.2 "92% found the staff to be very friendly."

8.2 "82% said the reception staff was great."
Wellness Area

7.7 "Wellness & sports facilities were pleasant enough."
Breakfast

7.0 "Good breakfast."
Pool

6.5 "Pool is mediocre."
Cleanliness

6.4 "Average cleanliness."

6.9 "Only 69% said rooms were clean enough."

6.9 "Cleanliness of the bathroom was average, said 69%."

5.9 "59% thought the cleanliness of the hotel was average."
Comfort

6.3 "Average comfort."
Room

6.2 "Rooms are ok."

6.9 "Only 69% said rooms were clean enough."

6.9 "Cleanliness of the bathroom was average, said 69%."
Amenities

3.3 "Bad amenities."

1.6 "84% thought the building wasn't nice."

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Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Economy Hotel

Guests recommend this hotel for budget travelers.

Good to know

"Comfortable beds"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

Room was clean and neat. Nothing too fancy but perfect location and fine for a weekend getaway Really wasn't much I could think we didn't like. Parking maybe could be more desirable

Reviewed Dec 2015
3.7

review from

The location. We had 2 rooms, neither room received the wake up call we had asked for....we missed the sunrise wedding of our son due to oversleeping. The hotel manager was rude and didn't seem to care about our situation when we spoke with him. He credited us 20.00 per room, which is completely unsatisfactory due to the fact we missed the wedding at 7:30 am.

Reviewed Oct 2010 by Anonymous
3.7

review from

We won't stay here again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 1. The ceiling light flickered, staff could not find a light bulb. So we left the tv on all night so we could see if we got up during the night. The micowave didn't work. The alarm clock didn't work. We had a wake up call for 6am, didn't get a call and that caused us to miss our son's wedding( (10/10/10 at 9am) we made the brunch afterwards though. The rooms really need to be remodled,

Reviewed Oct 2010 by Anonymous
6.7

review from

location close to everything with a shuttle stop just steps away very clean pool and hot tub and the staff where very good

Reviewed Aug 2010 by Anonymous
4.0

review from

I did not like that upon entry to the Bathroom, it was dirty. The toliet was filty, the bathtub had a gray ring around the tub, this was the first night. I did report this incidence and they sent someone to clean the bathroom. Also, please update the television, as their was not a connection for my son to play his Playstation 3. The Contiential Breakfast, need a better selection. The fruit was only Apples, their were no meat.

Reviewed Jul 2010 by Anonymous
2.7

review from

convienent to gatlinburg. the pool was awful. no floats for the so called lazy river. rooms were nasty. breakfast was not very good either

Reviewed Jul 2010 by Anonymous

8.0

review from

Room was clean and neat. Nothing too fancy but perfect location and fine for a weekend getaway Really wasn't much I could think we didn't like. Parking maybe could be more desirable

Reviewed Dec 2015

6.7

review from

location close to everything with a shuttle stop just steps away very clean pool and hot tub and the staff where very good

Reviewed Aug 2010 by Anonymous

3.7

review from

The location. We had 2 rooms, neither room received the wake up call we had asked for....we missed the sunrise wedding of our son due to oversleeping. The hotel manager was rude and didn't seem to care about our situation when we spoke with him. He credited us 20.00 per room, which is completely unsatisfactory due to the fact we missed the wedding at 7:30 am.

Reviewed Oct 2010 by Anonymous
3.7

review from

We won't stay here again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 1. The ceiling light flickered, staff could not find a light bulb. So we left the tv on all night so we could see if we got up during the night. The micowave didn't work. The alarm clock didn't work. We had a wake up call for 6am, didn't get a call and that caused us to miss our son's wedding( (10/10/10 at 9am) we made the brunch afterwards though. The rooms really need to be remodled,

Reviewed Oct 2010 by Anonymous
4.0

review from

I did not like that upon entry to the Bathroom, it was dirty. The toliet was filty, the bathtub had a gray ring around the tub, this was the first night. I did report this incidence and they sent someone to clean the bathroom. Also, please update the television, as their was not a connection for my son to play his Playstation 3. The Contiential Breakfast, need a better selection. The fruit was only Apples, their were no meat.

Reviewed Jul 2010 by Anonymous
2.7

review from

convienent to gatlinburg. the pool was awful. no floats for the so called lazy river. rooms were nasty. breakfast was not very good either

Reviewed Jul 2010 by Anonymous

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