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Loved that we were able to request a king suite for the same price. We needed the extra room as we needed to set up baby gear! They were very nice too and helped me print a bunch of stuff for my business meeting as well.
Possibly the smallest motel room I have ever stayed in but completely functional, clean and satisfactory. Paid more for this than many much larger motel rooms. Would have expected them to charge less. Price. I think this room might have been uncomfortable if there were two of us using it. Just moving around might have been a challenge but for one person it was fine.
Good location. Nice layout...glad to have first floor room. My biggest complaint is the hotel was unwilling to let us rebook for a different weekend (we were not asking for a refund) because a hurricane came through (not even predicted the week before when we booked) and we were going to the beach!
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staff and hotel location no
The internet was fair and it had micro/fridge The hotel is supposed to be non smoking but all rooms we rented smelled of smoke
Large room. They let us check in early. No
Price, pool, balcony Little old, but who cares.
The staff was great, it was very quiet and comfortable. I'd definitely stay there again
The rooms are clean and spacious. The breakfast bar was OK but somewhat limited. The toilet in our room didn't flush properly. There was no drain stopper for the tub.
The room was huge and comfortable. The bathroom was very clean and large. The staff was great. We had a relaxing stay at a very nice place!!! I loved everything. No negatives!! Would go back in a minute.
The room had tons of space which was nice since we had to set up a pack-n-play and other baby items. There is only 1 elevator and it is pretty small so you can't fit too many people with their baggage.
I liked everything about it. This was my first visit and I would come back again. Nothing that I didn't like.
It's closeness to the beach, and it's convenience to downtown. We walked to the restaurants we frequented. The water pressure in the shower was low due to the use of a water restrictor in the shower head was the only real negative. The water pressure in the sink, and if you wanted to take a bath, was fine.
Proximity to beach, Boardwalk and shops.
It was very clean. We were very pleased. We are planning on using it again. A good bang for your buck.
Room was very clean, bathroom very roomy as was the room.
It was clean and well maintained. Staff was friendly and helpful. We were not informed that there were not only no hairdryers in the room but none to borrow from the front desk either. Come on guys it's the beach. Some shampoo and cream rinse would have been nice for $179.00 Had I known I would have gladly brought my own. It just never occurred to me that I would need to and I'm really not an inexperienced traveler. You guys really need to step it up in this department.
Was perfect for last minute. Was a bit pricey for not being there much, but it was a Holiday weekend.
Good value for price. Staff was not friendly at all.
Where the toilet is located
Usually has vacancies last minute Previous room rented had musty smell.
Room small, but all up to date. Clean, not noise, was right next to office. Front desk woman, was excellent, very friendly and welcoming... Needed a table in the room and maybe a place to hang things..
Great location, very pleasant staff.
Clean and basic - easy for our one night stay before running a 5K in the area. The woman who checked us in was extremely nice, and it was very easy to find. We were in a room on the ground level with people above us. The people above us were traipsing back and forth and maybe even dancing - I can't imagine what else you could be doing that would necessitate that much walking back and forth and heavy footfall at that. And, of course, they were loud voices to go along with it. It would've been no issue at all if we hadn't been directly under these people. I think I'd request to have a standalone room or a room on the 2nd level if I went back.
furniture was uncomfortable structure had some damage, needs painting extermination needed "bungalow" was not much bigger than a regular room and only had a small shower stall bathroom was small; there was no counter space nor room on the sink.
Comfortable, quiet, convenient We got there at 3:30 am and we were calling repeatedly waiting for someone to open the door so we could get our room key, the employee had to step out to go to a room for a problem but we had no way of knowing that so we almost left and there are no refunds and we would have been without a place to go. Finally after ten minutes he came walking in, it could have simply been avoided had he put a sign on the door saying he stepped out, we thought they were sleeping in the back because it was third shift or there was no one there.
Appreciate the recent upgrades to facilities over past year. I have been coming to this motel since 1997. Wish I got a little better treatment by front desk (phone or in person) after all these years, but Grand Hyatt this is not, I guess.i can't expect more despite my loyalty. Called to see what best rate I could get , was actually quoted higher than I saw online. When I mentioned this, the staffer said Well you can book online then. Nice. Not friendly upon check in no matter my attempts at humor. But rooms ( bedding, furniture) have gotten better in last year +. Unfriendly service from evening crew. Morning crew seems to be friendlier.
nothing no enough space to sit down few and poor food choices worst ihave seen for a continental breakfast
It was convienent to the beach. Had breakfast. Easy access.
The proximity by car to Rehoboth Beach, and the swimming pool. The facilities are due for a renovation, but good overall.
The beds were very comfortable. Staff was helpful. Very clean rooms and wasn't a far trip from any beaches. Shower floor was a little loose but other than that great place to stay for the price!!
It was clean, quiet, easy access, nice pool Some of the staff could have been more professional, more informational. They didn't seem to like the fact that we purchased through a 3rd party, like it made us second class to them.
Location was great, just a short walk to the beach. They provide chairs and umbrellas which is very convenient. Close to restaurants, etc. The rooms have VERY thin walls! The room itself was clean, spacious, and recently renovated but we could hear every word of the people on either side of us. It was awkward, but fine for a night. I just wouldn't want to spend too much time like that.
the rooms is very clean, staff was very friendly, great breakfast. located close to the beach and outlets.
Coffee was horrible. Why can't hotels make decent coffee in the morning?
Nice and clean. Friendly staff. Doors to the rooms slam shut. Very noisy early in the morning and late a night.
It was clean, easy to get around, comfortable. The fact that housekeeping steals... And the GM of the hotel makes you look like a fool for it..
The staff were friendly and helpful with any issues that came up. The room was very spacious, clean, and comfortable with a very high quality tv. Also, the blueberry waffles with the free breakfast were delicious! The elevators smelled of gasoline with doors that would close all the way until they hit something/someone. Wifi was confusing to log on to but the front desk explained how quickly and easily
I stayed in Room 218 and could not close the curtains. The parking lot lights shone right in the room.
Location was perfect, 2 blocks from the beach. Right in the middle of downtown Rehoboth. Really needs renovated, but it was clean and the staff was helpful. Good value for the money. Water pressure was amazing and the AC worked great. Parking garage was also a plus No locks on the balcony doors, no microwave.
As always the location is great and the pool and shower very pleasant The beds are really uncomfortable and the bathrooms are grimy. But it's the beach so who cares
Hotel way nice and spaces. My room was ready half hour before check in. Definitely had an amazing veiw of the beach from our room. The beds were comfy, and the rooms was very clean.its in the perfect location from everything. It's in perfect walking distance of the beach and board walk. Had dinner reservations set up the night we arrived and it was down the street from our room. I love how close it was to everything. They only problems we really had was that the shower didn't drain very well.
the convenience of being in town walls are paper thin, too much noise comes through from adjoining rooms, bathrooms need upgraded
This hotel may be a bit outdated and nothing fancy, but it was clean, comfortable and had a lovely staff. Location is great. Enjoyed my brief stay very much!
Location. we were locals staying for a night so we could enjoy the town without driving. Sandcastle was perfect walking distance and was definitely worth it. Great price and met our needs perfectly!
We loved how close to the beach and other rehoboth attractions we were. The parking garage was a nice touch as well. The most uncomfortable hotel bed I have ever slept in. I tossed and turned all night and woke up with a sore back every morning. I honestly was glad to head hi ome after 3 nights to a nice bed.
Great location Nothing
Great location - can easily walk to the beach and right in the middle of downtown. The staff was extremely polite and helpful!
Staff were really nice room was clean walking distance from the board walk.
Hotel is right on the boardwalk with wonderful ocean view. Didn't care for having to pay for coffee in the morning in the coffeeshop.
Bed and pillows were very nice No food. Had to go to end of long hall to get something from vending machine.
On the boardwalk Needs some updating
Right on the beach, friendly and responsive staff, very clean. WIFI was TERRIBLE (could access email only for the most part; so slow that it wasn't really possible to view most web sites; often unable to find/maintain connection (once at 3:30am it took 15 minutes to log on)); a bit dated and worn; our balcony was technically "private" but wedged in a corner very close to two other units' balconies so there was not necessarily a lot of actual privacy (but maybe that's what you get when you get discount/Internet rate); refrigerator temperature knob was missing so when everything in fridge froze we had to have someone from maintenance come with plyers to adjust it (on the plus side, he came immediately).
You can't bet the location of this hotel. It really was perfect! Room was more spacious than I thought it'd be. Employees were nice and helpful. We can't wait to go back! Nothing really important, Wish there was more room in the bathroom and that the pool was heated. Not having these though didn't make the stay bad or inconvenient though just would have been a bonus.
My husband and I stayed there the weekend of the Rehoboth Beach Marathon. The hotel was convenient to the marathon, clean and the employees were very courteous and we especially appreciated the late check out after the marathon.
Clean, quite, great service, nice continental breakfast, beautiful building inside and out, great location!!!! Close to all major beaches, roads, restaurants, outlets and supermarkets. Convenient heated indoor pool. I wish my stay was longer. =(
The motel was very clean and the staff was very friendly and helpful. The bed was comfortable.
Great room at a great price. All the comforts of home in a super clean, comfortable room. Would definitely stay again!
Exactly what I was looking for! Close to Lewes beaches, full kitchen facilities, very clean and very reasonably priced! Please, owners, don't upgrade this place and raise the prices-- it's perfect as it is.
Hotel staff was extra accommodating to our late arrival schedule. They pro-actively contacted us and let us know how to coordinate getting in late at the location. Full kitchen inside each suite. Bedding, although not the newest comforter was clean and fresh. For the price point that they charge per room the location is perfect for a quick stay or place to just rest up. Again the staff were super nice and always pleasant to deal with. I did notice they said they had WiFi but I didn't get a chance to try it out. I think one thing that would immediately improve the look and feel of the room was some new carpet. The carpet in the room was likely fairly old and although I'm sure vacuuming has been done on a regular basis the time and age of it shows.
The continental breakfast was ample. Enjoyed making fresh Belgian waffles every morning. N/A
That my room was right next to the ice machine and the stairs I got woke up every morning around7
The staff was very friendly and helpful! The facility was clean and comfortable. I had to drive to the beach.
Perfect for what we needed. Rooms were decent size, very clean and the staff was very friendly. Breakfast was great. Nice to be near everything.
Going to beach Lack of room for breakfast. Someone mentioned another room as we were leaving but unsure no staff mentioned
Very comfortable beds but they were a bit small. Clean room. Friendly staff The room was a bit small. The desk could be cut in half to give more room for the chair. You wouldn't loose any of the desk top if you anchored the TV to the wall.
Friendly staff. Room was clean. We seemed to be the only people picking up after our dog...
Pool area Car was hit in the parking lot and no cameras
From check-in to check-out, the staff was excellent. The hotel was clean top to bottom. The breakfasts blew me away. There were different items each day, including hot cooked selections. I've never experienced that at a hotel at this level. They even supplied a breakfast bag for customers leaving early! This Hampton Inn should be a showcase to help improve other hotels within this company. They do everything right. If I had to say one bad thing...a loose wall outlet...that's it! Not a complaint, just an observation
It was close to the beach, and was close to many restaurants. I had heard so many great things about Bellmoor Inn from friends, so I was really surprised when we had the opposite experience -- particularly since we were paying so much. When we arrived, the management was really rude. We walked in with our 3 year old son, and it seemed like they weren't too keen on having children at the hotel. I had booked a room for 2 people, and had asked for a cot or rollaway bed for our son. They were incredibly rude and mentioned at least 3-4 times that it's not their policy to provide these things, and that we'd need another room. The manager specifically said they didn't have anything and that we'd have to make it work (which was fine). He also mentioned that the garden rooms were for people without kids so that the other guests wouldn't be disturbed by kids waking up in the "middle of the night and crying." Needless to say, we felt incredibly unwelcome. Also, the management at the spa was rude. I went in for a massage, and the lady did not welcome me in, or offer me anything. For the amount that we paid, I wouldn't have expected this. The room was fine -- nothing over the top. On our second day here, we noticed ants all over the bathroom area!! We ended up closing up all of our toiletry bags, and I used the washcloths to wipe away all the ants I could see. A few hours later when I returned from the beach, they were back! I did the same thing -- wipe down the counters. However, I'm surprised that the cleaning crew didn't see them or try to clean that area? My recommendation -- do not stay here.
Loved the room and attention to detail, it really felt so clean and the breakfast was absolutely INCREDIBLE!! Totally recommend staying here for a romantic getaway with your significant other. Pretty strict on number of guests and significant fee if there is a cancellation.