Our Glenwood Springs Hotel's Location is a Perfect Choice Whether you are traveling for business or pleasure the Holiday Inn Express® Glenwood Springs (Aspen Area) hotel is the ideal choice for your stay. Our downtown location puts you within walking distance of the many attractions in Glenwood Springs CO. The hotel's location and amenities are great for corporate travelers who want to be productive while enjoying the beauty of nature. Free high-speed wireless internet access throughout the hotel keeps you connected to the office. Our 24-hour business center offers printing and other services so you can make the most of your time in Glenwood Springs. Our hotel is just blocks from the heart of downtown making it easy to dine and shop. Walk to Glenwood Caverns Adventure Park to explore the caverns or experience the 4-D Ride Theater or enjoy great music at Three Rivers Park here in Glenwood Springs CO. Our hotel's guests are only a few blocks from Glenwood Hot Springs pool where they can soak in the therapeutic waters. Skiing is as close as Sunlight Mountain which is just 10 miles away.
Pros: Overall it was good!
Cons: Parking was bad, we couldn't find a parking spot because they didn't have enough.
very bad customer service
Cons: Check in was a disaster. 3:00 check in means 4:00 to their staff with no apologies. They changed the bed request from king to 2 queens for one of the couples in our party with no explanation. We sat and waited for our room to be ready for 50 minutes while party after party were handed their room keys after us. The clerk was rude and just said they were really busy. Not even I'm sorry for the inconvenience. We were late to our granddaughter's first birthday because of their incompetence. Not happy.
Pros: Overall it was good!
Cons: Parking was bad, we couldn't find a parking spot because they didn't have enough.
very bad customer service
Cons: Check in was a disaster. 3:00 check in means 4:00 to their staff with no apologies. They changed the bed request from king to 2 queens for one of the couples in our party with no explanation. We sat and waited for our room to be ready for 50 minutes while party after party were handed their room keys after us. The clerk was rude and just said they were really busy. Not even I'm sorry for the inconvenience. We were late to our granddaughter's first birthday because of their incompetence. Not happy.
