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The staff were attentive friendly and even fun to talk to. The central location of the Hotel made it easy to walk or drive for everything we needed. Thanks again to the staff for being fun and professional. Food was great to.
Loved the history and character of the old hotel. Loved the story behind its past and also loved the proximity to the hot springs. Also loved the courtyard. Beautiful and peaceful. The courtyard and lobby were the best parts. The front desk gave our kids teddy bears when we checked in (part of their Teddy Roosevelt history) Beds were clean and very comfortable. Rooms were still historical and therefore may not suit everyone's expectations but we loved the old furniture and architecture. Lots of historical photos etc throughout, especially on the 5th floor. The road noise was terrible. We literally were woken up each night from horns, engines and brakes etc. Our room was on the south west side. The hotel unfortunately is literally adjacent (like 10 feet) to highway 82 which is a main corridor for big rigs and semis etc. The road noise from I-70 really wasn't very noticable compared to the local traffic accessing 82. Make sure you request a courtyard room or a room on the east side as they are much quieter. (We asked for a quieter room but we were told they were full) Also, the bathrooms Have no counter space with pedestal sinks only. We had to keep some of our toiletries on the toilet and on the ground because there was no where to put it next to sink. Our room also did not have a coffee maker. Only some rooms have coffee makers. If you're traveling with kids or toddlers then don't open the windows. The Windows are still original style with counter weights that open all the way. Our room had screens in the Windows but they were not held to the window sill. i.e. a toddler could easily fall out.
Hotel is supposedly haunted!
Everything was amazing The stay was amazing up until an hour befor our check out. A manager let himself in. Noticed we were still there and he very rudely told us we needed to leave right now because a new customer would be checking into that room within the hour. It was only barely past 12 and out check out time was 1
all good even though it was not a problem, there is not air conditioning in the rooms. Good ceiling fans, but not a problem this time of year. Potential guest should know there is heat, but no cooling in the rooms.
I like the historic character of this old hotel and it's close proximity (walking distance) to the Glenwood Springs Pool as well as restaurants. While the room I was given was supposed to be non-smoking (and was clearly marked as such) it had a definite bad smell, one I associate with having been smoked in. I had to open the windows and sleep with them open in order to have some fresh air, meaning I had some traffic noise. (Maybe they need to change out the carpet??) My granddaughter thought the bathtub was dirty because the old non-stick thingies on the bottom had brownish residue stuck to them, i.e., it didn't look clean. Those are my only complaints.
We have two dogs and always feel catered to at this hotel. The rooms are unique, and the staff is always accommodating to our needs. We were initially placed in a room next to a very loud group of people. We were tired and wanted to sleep so we were moved. The only minor inconvenience.
I enjoyed the hotel, but I had higher expectations based on what I read before arriving. The location was great! Everything we did was within walking distance, and the brewpub was delicious! Our "mountain view" looked down on a busy street corner so we couldn't actually leave the curtains open during the day. I'm a light sleeper so I had the pleasure of listening to someone near us have a conversation at 5am
I liked how close it was to the hotsprings and downtown. I was impressed with the sizand accommodations of the room, for the price I paid. The breakfast was delicious. And the staff was friendly and helpful. No
Excellent Experience Overall
Good value for the money. Very clean, roomy, and quiet. The heater/air conditioner was quite noisy. However, when we mentioned this at check out, the staff notified maintenance.
The breakfast was great! I love sausage gravy and biscuits so I was pleasantly suprised when they were served at breakfast. I liked the divider that seperated the bed and sofa sleeper too. Got an extra blanket and it had cigarette burns in it. It was clean though. Bathroom fan smelled funny when run so just left the door open
I book a room for 2 days. They gave me a small room under the stairs, you could hear sounds from all direction. Next morning I requested a different room. Was told that not only there is no other room in my price range, but I was undercharge by mistake and will have to add $10.00 in order to stay in this one. Naturally I ask for a refund on the extra night and check out. Went to Cedar Lodge Motel, got a great room for less $$.
Everything was old and felt old.
Great walking distance to adventure park, dining, and the hot springs pool. Cleanliness was totally lacking! Our kids feet were black after spending a few minutes walking barefoot on the carpet and tile floors. We had to wash them then and then they wore shoes the rest of the time. The kitchenette was nice, but all the things you'd expect to come with a kitchenette were not there....a coffee pot, but no filters or coffee. No pans to use, no cookware, no dishsoap. So, basically useless. The wifi didn't work in our room. The room next to us left little dogs unattended at night and so they could be heard barking for hours. The room above us was noises too with people and dogs running around. I had called ahead to make sure a crib would be ready for our son. I was assured it would not be a problem as they have many at their disposal. When we arrived we were told they were out. We gave evidence of when we called and they ended up buying a new one and placed it in our room. Breakfast was just ok. Nothing fresh offered....fruit, yogurt, etc. we ate there only one morning. Ended up going to other restaurants instead.
Staff were very friendly and welcoming. Nice to have a newspaper to look at during breakfast. Breakfast was varied.
I liked the location, and the room, with the exception of the air conditioner. Air conditioner kept me awake much of the night.
Upon arrival, the woman at the desk was pleasant and welcoming. The woman that worked during the night was also pleasant the next morning. The room had plenty of space, toiletries, and was easy to heat up. The carpet seemed to be well vacuumed. It was dark, quiet, and restful. Additionally, my hotel "neighbors" were respectful and quiet - always a pleasure when folks are considerate when departing early. The cleaning was average. Someone's hair was in the tub and on the toilet and also on the sink. The bed spread near the bathroom had food smeared into it and looked like it needed to be washed. There were no extra blankets or pillows if wanted (they may be available upon request). Additionally, the internet service was great the first night and terrible the second night and morning. I could not send a crucial email out.
We try to stay at the Best Western Antlers evey year. It isn't the lowest price but to me it is the best value. The grounds are beautiful, he continental breakfast is great. We have tried other Glenwood hotels but this is our favorite. Our room was a little musty when we walked in but it cleared when we lowered the air conditioning a bit.
Playground and kiddie pool No late check out