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The staff were attentive friendly and even fun to talk to. The central location of the Hotel made it easy to walk or drive for everything we needed. Thanks again to the staff for being fun and professional. Food was great to.
I like the historic character of this old hotel and it's close proximity (walking distance) to the Glenwood Springs Pool as well as restaurants. While the room I was given was supposed to be non-smoking (and was clearly marked as such) it had a definite bad smell, one I associate with having been smoked in. I had to open the windows and sleep with them open in order to have some fresh air, meaning I had some traffic noise. (Maybe they need to change out the carpet??) My granddaughter thought the bathtub was dirty because the old non-stick thingies on the bottom had brownish residue stuck to them, i.e., it didn't look clean. Those are my only complaints.
History, location to Glenwood Hot Springs. hotel staff botched my breakfast order, so we had a late brunch at an outside restaurant.
Loved the history and character of the old hotel. Loved the story behind its past and also loved the proximity to the hot springs. Also loved the courtyard. Beautiful and peaceful. The courtyard and lobby were the best parts. The front desk gave our kids teddy bears when we checked in (part of their Teddy Roosevelt history) Beds were clean and very comfortable. Rooms were still historical and therefore may not suit everyone's expectations but we loved the old furniture and architecture. Lots of historical photos etc throughout, especially on the 5th floor. The road noise was terrible. We literally were woken up each night from horns, engines and brakes etc. Our room was on the south west side. The hotel unfortunately is literally adjacent (like 10 feet) to highway 82 which is a main corridor for big rigs and semis etc. The road noise from I-70 really wasn't very noticable compared to the local traffic accessing 82. Make sure you request a courtyard room or a room on the east side as they are much quieter. (We asked for a quieter room but we were told they were full) Also, the bathrooms Have no counter space with pedestal sinks only. We had to keep some of our toiletries on the toilet and on the ground because there was no where to put it next to sink. Our room also did not have a coffee maker. Only some rooms have coffee makers. If you're traveling with kids or toddlers then don't open the windows. The Windows are still original style with counter weights that open all the way. Our room had screens in the Windows but they were not held to the window sill. i.e. a toddler could easily fall out.
Everything was amazing The stay was amazing up until an hour befor our check out. A manager let himself in. Noticed we were still there and he very rudely told us we needed to leave right now because a new customer would be checking into that room within the hour. It was only barely past 12 and out check out time was 1
That is was a historical hotel, with plenty of character That there was no air conditioning. Our group didn't know until we arrived and the two days we were there, the temperature was 95 degrees. The rooms were too hot and stuffy, but they did provide a box fan.
Great, historic hotel with lots of charm. Location in Glenwood is excellent - right across the street from the pool. Rooms were a bit dated... but that was expected. Bathrooms very small, but fairly clean. Overall it was what you would expect from a 130 year old hotel.
Location No AC Lack of normal hotel room amenities Resembled Disney's Haunted Mansion
all good even though it was not a problem, there is not air conditioning in the rooms. Good ceiling fans, but not a problem this time of year. Potential guest should know there is heat, but no cooling in the rooms.
Hotel is supposedly haunted!
The location is great. It is an easy walk to the hot springs pool and downtown glenwood springs. That is about all this hotel has going for it. The rooms are not air conditioned, so there are open transom windows above the doors to the hallway to promote air flow. The result: a somewhat cooler but very loud room. The furniture was threadbare. I'm sure this was once a grand beautiful hotel, but it has not been kept up or restored. It just seems sad and rundown, but yet it is still expensive. Also note, there are about 40 parking spaces total in the parking lot for hundreds of rooms. But yet the owners allow rafting outfitters to take up some of the spots. Be prepared to park a ways away in the overflow parking, also known as the neighborhood behind the hotel. The staff was snooty and condescending. I felt lectured by the woman when I inquired about where to park. I don't think we will ever stay here again. The hotel denver and the lodge pool are both much nicer.
I liked that it was close to the hot springs and just a short walk over the bridge to downtown. Also I liked the historical value and appearance of the hotel. Rooms were clean with a touch of historical essence. There was a high school function at the hotel which I was not aware of until I arrived . It was somewhat loud and crowded the first night . I would most likely call and see next time what functions they had going on before staying next time. Also there is no fitness center .
I enjoyed the hotel, but I had higher expectations based on what I read before arriving. The location was great! Everything we did was within walking distance, and the brewpub was delicious! Our "mountain view" looked down on a busy street corner so we couldn't actually leave the curtains open during the day. I'm a light sleeper so I had the pleasure of listening to someone near us have a conversation at 5am
We have two dogs and always feel catered to at this hotel. The rooms are unique, and the staff is always accommodating to our needs. We were initially placed in a room next to a very loud group of people. We were tired and wanted to sleep so we were moved. The only minor inconvenience.
I liked how close it was to the hotsprings and downtown. I was impressed with the sizand accommodations of the room, for the price I paid. The breakfast was delicious. And the staff was friendly and helpful. No
I liked the location, and the room, with the exception of the air conditioner. Air conditioner kept me awake much of the night.
I book a room for 2 days. They gave me a small room under the stairs, you could hear sounds from all direction. Next morning I requested a different room. Was told that not only there is no other room in my price range, but I was undercharge by mistake and will have to add $10.00 in order to stay in this one. Naturally I ask for a refund on the extra night and check out. Went to Cedar Lodge Motel, got a great room for less $$.
Upon arrival, the woman at the desk was pleasant and welcoming. The woman that worked during the night was also pleasant the next morning. The room had plenty of space, toiletries, and was easy to heat up. The carpet seemed to be well vacuumed. It was dark, quiet, and restful. Additionally, my hotel "neighbors" were respectful and quiet - always a pleasure when folks are considerate when departing early. The cleaning was average. Someone's hair was in the tub and on the toilet and also on the sink. The bed spread near the bathroom had food smeared into it and looked like it needed to be washed. There were no extra blankets or pillows if wanted (they may be available upon request). Additionally, the internet service was great the first night and terrible the second night and morning. I could not send a crucial email out.
Everything was old and felt old.
Great walking distance to adventure park, dining, and the hot springs pool. Cleanliness was totally lacking! Our kids feet were black after spending a few minutes walking barefoot on the carpet and tile floors. We had to wash them then and then they wore shoes the rest of the time. The kitchenette was nice, but all the things you'd expect to come with a kitchenette were not there....a coffee pot, but no filters or coffee. No pans to use, no cookware, no dishsoap. So, basically useless. The wifi didn't work in our room. The room next to us left little dogs unattended at night and so they could be heard barking for hours. The room above us was noises too with people and dogs running around. I had called ahead to make sure a crib would be ready for our son. I was assured it would not be a problem as they have many at their disposal. When we arrived we were told they were out. We gave evidence of when we called and they ended up buying a new one and placed it in our room. Breakfast was just ok. Nothing fresh offered....fruit, yogurt, etc. we ate there only one morning. Ended up going to other restaurants instead.
The breakfast was great! I love sausage gravy and biscuits so I was pleasantly suprised when they were served at breakfast. I liked the divider that seperated the bed and sofa sleeper too. Got an extra blanket and it had cigarette burns in it. It was clean though. Bathroom fan smelled funny when run so just left the door open
Staff were very friendly and welcoming. Nice to have a newspaper to look at during breakfast. Breakfast was varied.
Excellent Experience Overall
Good value for the money. Very clean, roomy, and quiet. The heater/air conditioner was quite noisy. However, when we mentioned this at check out, the staff notified maintenance.
Playground and kiddie pool No late check out
It was an okay hotel other then a couple of things the irked me. I got to the hotel about 5 hours before their check in time hoping they would let me check in. I got a stern no so my friend and i sat in the parking lot for about an hour to figure out what we were going to do, we saw about 5 groups of people leave the hotel looking like they were checking out. We even asked to check in again and they told us no. Also when we got back from a busy day at about 1 am thats when we had to check in, we walked into our room and it was probably 30 degrees. The heat had been turned off so we crawled into bed with all of our snowboard clothes on to find that the only blankets were pretty much 3 layers of sheets so my friend went to the front desk to ask for more blankets...of course they didn't have anymore. So we literally slept in all of our snowboard gear, including coats because it was so cold in our room.
We try to stay at the Best Western Antlers evey year. It isn't the lowest price but to me it is the best value. The grounds are beautiful, he continental breakfast is great. We have tried other Glenwood hotels but this is our favorite. Our room was a little musty when we walked in but it cleared when we lowered the air conditioning a bit.