Grandville 12 Passenger Van Rental
Same drop-off
Noon
Noon
Compare hundreds of rental car sites at once for 12 passenger van rental deals in Grandville, Michigan
Here is why travelers choose KAYAK
Save up to 38%Compare multiple travel sites with one search.
Free to useThere are no hidden charges or fees.
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
Cheap 12 passenger van rentals in Grandville
Find the latest 12 passenger van, minivan and minibus deals in Grandville| Passenger van |
| Commercial |
Grandville 12 passenger van rental reviews and directory
Enterprise Rent-A-Car
5.2
Fair
15 reviewsBest rated
Cleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
2.0
Value for money
6.0
4 locations in Grandville
Filters
Reviews
6.8 Okay
Jun 2020
Pros:
There was no one there at drop-off. We had to write down our mileage and go inside for to the rental office. We wanted a final statement but he said he would email it. 27 hours later, we still don't have it.Cons:
Do NOT give other locations if a person requests the airport rental. We rented from a down town agency without our knowledge. Didnt find out until our flight was delayed and we called to notify them and found out they closed at 5:00pm. Very worrisome and costly to have it changed last minute. NOT GOOD!!10.0 Wonderful
Jun 2019
Pros:
Great staff, easy to deal with.Cons:
No overnight parking.10.0 Wonderful
Apr 2019
Pros:
The staff at Enterprise is professional and very friendly. They made the process simple!8.0 Very good
Oct 2018
Pros:
Friendly staff and professional.Cons:
Smoky vehicle9.2 Wonderful
Oct 2018
Pros:
That car was good, easy to drive. I had a good trip, thank you so much.2.8 Poor
Apr 2017
Cons:
The agents offered to allow me to drop off the car after hours, but failed to mention that I would be paying for the car until they came back to work and checked the car in. I'm sure that info was somewhere in the contract, but when I asked repeatedly if it was really okay, they should have mentioned the cost. They ended up appearing super helpful, but it ended up costing me a lot of money.Avis
No score available yet
2 locations in Grandville
Filters
Reviews
4.8 Mediocre
Aug 2020
Cons:
Advertised as smoke-free cars. Car smelled profusely of cigarette smoke. When asked to change for a different vehicle, customer rep apologized, but said nothing else was available. Reserved a midsize auto and was given an SUV which doubled my gas expense. Vehicle was in need of an oil change and ran out of windshield wiper fluid (alerts went off within a day of picking up my week ling rental.) Company did offer a small discount and were apologetic upon return of vehicle when I spoke to the manger.2.0 Poor
Jul 2020
Pros:
A complete joke, I was unable to get my vehicle because I was LIED TO over the phone. I verified over the phone that I would be able to pick up the bricks despite being under 25, where I was reassured I could still get it due to waived rules because of covid. Because of this I did not get my vehicle and was late for the next bout of traveling for my vacation. Absolutely no remorse from employees at store as well. Will NEVER recommend.Cons:
Don’t LIE OVER THE PHONE TO DRAW CUSTOMERS IN.2.8 Poor
Jul 2019
Pros:
Staff was not very helpful in getting me taken care of for the inconvenienceCons:
Gave me a clean car or accommodated me for not having the size car I reserved cause you guys were out of cars except the dirty one I received with animal hair all in it and I’m allergic to animals so they charged me for a upgrade which wasn’t my fault2.0 Poor
Mar 2018
Cons:
My reservation had been cancelled twice and I had to rent a car on the spot for higher price. Then after i left someone called me to tell me the car is no longer available. It was a horrible experience because your system clearly is broken. Never renting from Avis again.2.0 Poor
May 2017
Pros:
The car was nice and cleanCons:
The fact that the lady at the counter never mentioned to us that we will be charges extra 750$Budget
No score available yet
2 locations in Grandville
Filters
Reviews
4.0 Mediocre
Nov 2023
6.8 Okay
Jul 2019
Cons:
Higher quality vehicle. the Mitsubishi Outlander had a rough ride, mediocre gas efficiency and after some reading found it to be sub par in safety. It would be better if you acquired more highly rated vehicles.2.8 Poor
Jul 2018
Cons:
This was the WORST customer service experience I have ever had--that is not hyperbole. I arrived early to pick up my rental vehicle and no one was at the counter. I said, "Hello, good morning!" so that anyone in the rear would be able to hear me. Tina came up from the back and asked if she could help me. I said that I was there to pick up my rental. She looked over both the Avis and Budget paperwork and told me she didn't have a car for me. I said that I had booked online and that I had a confirmation number. She said it didn't matter and she didn't have any cars available for me. I asked her how this could happen, and if she didn't in fact have a car for me, that she needed to assist me in locating one because I was CONFIRMED to have a vehicle. She said she wouldn't help me find a car. I protested and she said she would reach out to the airport to see if they had a car available and that she would get back to me later in the day if one came available. I said that was unacceptable and that she should make the phone call immediately--as I had been driven two hours south from Traverse City and was stranded without a vehicle. She made a phone call, left a message and said she'd have to see what they had to say. She made or took another call and at the conclusion of that call she said she would rent me a car--but it would have to be dirty because she didn't have time to clean it. Just wanting to get out of there and without any alternative I accepted. I completed the paperwork and went to the car which was VERY dirty. There was dog food all over the rear area, hair everywhere, fast food wrappers throughout and the vehicle REEKED of marijuana. Having no other option--I accepted the car. Shortly after getting underway I noticed also that the check tire pressure light was on. We pulled into a gas station and discovered that the pressure in the rear driver tire of our newly-rented vehicle was at 17PSI--it was supposed to be at 44PSI. What a SAFETY HAZARD! I do not understand how an owner/operator could send a vehicle out without being cleaned or safety checked. Based on the service I received I would never recommend Budget--especially this location to anyone.10.0 Wonderful
Mar 2018
Pros:
The car was good and the service as well. Everything worked out like I expected.Cons:
Nothing10.0 Wonderful
Oct 2016
Pros:
I was able to book a car just the night before after a personal car emergency and it was such a nice relief to get a great price and a safe and reliable vehicle to get my family back home. Thank you Budget!Cons:
I would have loved if the car rental location could have picked me up from my hotel just down the road, but we ended up using Uber and it worked perfectly.4.8 Mediocre
Sep 2016
Pros:
Ease of bookingCons:
Nothing I received or viewed said anything about a mileage charge being added to the price quoted yet I was charged an additional $40 when I returned the car. Budget says this is a Kayak issue. VERY DISAPPOINTED!Hertz
No score available yet
One location in Grandville
63 travelers who rented a car in Grandville gave the car agency they used an average rating of 5.2
Airports serving Grandville
Grandville 12 Passenger Van Rental Information
| Pick-up location | Grandville |
|---|---|
| Car types | Van, Minivan |
| Rental locations | 1 |
| Airport locations | 0 |