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I found the staff to be very friendly and very accomodating. I also liked that it was located next to where the police parked their vehicles.
Good experience, clean rooms. Friendly staff Small pool, aircon loud in room but necesarry it was very hot in Grass Valley
The friendly staff Willingness to satisfy our requests Cleanliness Manicured grounds Safe and enjoyable surroundings Great complimentary breakfast Nothing
The facilities met our requirements and the location was excellent for discovering til northern Gold Country no
The breakfast and the cleanliness of the room
The staff were really friendly on arrival and moved our room to be one that was much closer to the reception area. Breakfast was complimentary and suited us fine. Room was comfortable and spacious with good visitor information booklet. We liked it and was perfect for our stay.
The bed was super cozy! Enough pillows fer sure. Hot tub not working :( No q-tips, box was empty, excellent breakfast!
Nice, attractive area with shopping and restaurants nearby. Close to Grass Valley and Nevada City. The breakfast could be expanded slightly: just one hot dish was available.
I liked the layout and design that allowed me to sit outside my separate entrance room and enjoy the nice weather. Breakfast was crowded. No place to sit.
No problems, free wi-fi, breakfast, nice people
Extremely comfortable mattress. Very nice bath products. Nice wine and cheese in the evening. Great breckfast in the morning. Staff very accommodating and friendly.
The room was large & the bed comfortable. Easy to walk to downtown. Staff was extremely cooperative & knowledgeable. Everything was great
Old architecture. Listening to people in next room talking.
Historical aspect was interesting, location good but other hotels in town were much better for the money. STAY AWAY!! A/C not turned on unless you request it DAILY. Thermostat outside room controls 3 different rooms and is locked. Room furniture was falling apart and unsafe. Bathroom (claw-foot tub) barely usable - poor water pressure, curtains too small don't close, water leaks everywhere. Tthe dresser-drawers were stuck closed. Bed was a wreck and fancy headboard barely attached. Ceiling had multiple large water stains - thank goodness it was dry during our stay. Breakfast was not free and we had better at a Country Inns. Bar was crowded and understaffed for a wedding. Outside walls are bowed and crumbling, structure felt far beyond worn out. PS - there is no ghost - I think it was a publicity stunt by the hotel.
Clean, comfortable bed, good breakfast nice selection, 2 comp drinks were a surprise and enjoyable.
I have just completed my 10th night at the Holiday Inn Express, aka Gold Miner's Inn. I have been visiting the area one weekend a month for the last 5 months. On each of these 10 nights, without exception, I was forced to call the front desk to complain about the sound of TVs and conversation in the adjoining room (after 10:30pm). On this last stay I chose the Sierra Suite thinking it would insulate me from the noise. Wrong. Not only did I have the same 'TV' issue with the room to the left but i also was awakened at 1am by a disturbance in the room to the right. The walls in this hotel are paper thin. It is impossible to get a good night's sleep. Time to quit trying a move on.
The positive attitude of staff; nice breakfast and happy hour selections
good location became really crowded after we got there
The very helpful front desk. The facility was clean and very well kept. Breakfast had a large variety of items. Cookies and coffee in the afternoon was a nice treat. The entire facility was in excellent condition .. And felt safe. No
The staff was excellent, attentive and polite. The addition of a free breakfast and happy hour was a plus that we took advantage of. The downtown location and easy freeway access is another plus. Overall this is a great place to stay! No
The staff was very courteous and accommodating, I will stay with this hotel for any of my future needs of lodging in the future fantastic experience.
The hotel was very clean and the staff was very nice. The complimentary breakfast was nice, especially the walnuts and raisins for the oatmeal.
Free happy hour and breakfast although I didn't use either, nice to have the option. Coupons for local restaurants also nice. Easy to get taxi service. Didn't see tv express check out. Only one person was on staff so check out was a little delayed.
This guest did not leave comments about this hotel.
NOISY. excerices room at all hours of night and drunks below our rooms tarting at 6 am.
The complimentary wine hour is great! The rooms are spartan and in need of a refresh.
Staff where very friendly. Quite location. Facility was clean. Place needs modernation.bathroom fan sounds like a jet engine, banister to up stairs needs fixing ,very loose. Next time I would stay down stairs.
Comfortable bed. Large room. Small, unlit shower with a low flow shower head. Poor WiFi connection. No coffee availability in the room.
Very great Location! The Staff are wonderful & very friendly! Needs to be upgraded ! Beds are not very comfortable-hard as a rock! Grounds need a lot of work!
The Manager was a nice guy! The place was literally falling apart, T.V didn't work, Shower barely put out water floors were vacuumed but filthy, Definitely a last resort?
None of the above terms describes the motel. That being said, the bed was fairly comfortable. The location was right next to the highway. The facilities were outdated. The ice machine was broken. The free breakfast was minimal at best. The bath soap was tiny. The towels were so old and small that they were like sandpaper. We didn't feel safe because the bathroom window wouldn't lock. The staff was indifferent. We were unhappy with the experience altogether. Either the owner was cheap, the management was lazy or both.
This place was very minimal. Overall no complaints. The girl who was working the front desk was very nice and helpful. If you just need a place to rest your head, this will do.
Location, price, room amenities (more TV channels than 5-star hotels). Totally out of date; water pressure too much.
I'm pretty sure it violated a lot of fire code and the mold on the bathroom ceiling wasn't very pleasant. And for----/night?
Front desk staff was professional and nice. Non smoking room smelled like cigarettes, and loud marijuana party with 10 people next door! We had to sleep in the car. It was horrible.
Hotel was basic No
No lock on bathroom window. Heating of room was extremely slow with electric baseboard vs. cinder block walls. Shady people hanging around outside. Crazy man screaming in the middle of the night in hallway, taken away by police in the morning.
The bed was comfortable. Good hour water. Rooms are well sound proofed cause I could not hear the cars on the highway Did not like the a/c unit looked out of days and kind of worked.
Nothing We got there a they said they had no rooms, they said they haven't had time to update the computer with how many rooms they had . They said to call and get a refund :(
DO NOT STAY HERE! It was flithy, not as it is advertised, rude and unprofessional staff and the bathroom window was missing a window and they had a place of plywood with a whole in it up instead. it was disgusting! We refused to stay there and the staff did not say one word to us when we complained. DO NOT STAY HERE! We also found out there is a cease and desist order on them for fraudulent advertising and information!