Greencastle Hotels

New Matresses

No

New matresses!!

No

The price

The room is fine, I will stay there again. The amenities are minimal. No hair dryer, no tissues....the lighting is poor. I am only using it for a place to sleep as I have family in the area. No real issues with the quality at all.

We were able to get in at a cheap rate. Updated bathroom.

They didnt have any double beds room available. The room door was being repainted. The TV didn't work due to missing a cable. The staff didn't supply us the wifi code upon check in.

The owners made us feel right at home from the minute we stepped in the door.This B&B is one of the nicest we have stayed in and the room was large and inviting.Loved the whole experience, from the owners to the yummy breakfast.

It was close to Monticello which was our destination. Close to restaurants and the interstate.

Loved that it is right off of I-81and that there is a Cracker Barrel right next door. The room was very nice and clean. Appreciated that.

Construction going on in the lobby was not very appealing, but at least that is temporary.

Itge lobby since that was all I saw since they sold my room and there were none left

Never got see a hotel room

It had a vacant room.

There were bugs in the room, including in the bed. Filthy exterior litter everywhere around the building. Moldy smell throughout the building. It was 97 degrees but the AC was off when I arrived. The room took over 2 hours to cool down.

The pool area was very nice.

Room was not very clean. Breakfast was not that great.

Inept

Tv wasn't working correctly. Carpet looks worn out every where. Odor? Worst Best Western I've ever had to pay for.

Beds were great, rooms quiet from street noise but in my room the bath fan and HVAC system were really loud; like a bus idling. This hotel is listed as a non smoking building but halls smelled like a huge ashtray and there often were people smoking in hallways. Not a bad value but not up to the Best Western standard with which I am familiar.

The room was a good size and had a fridge and micro wave along with a nice TV with many channels. The beds were firm and comfortable. The bathroom was kind of small but clean. The breakfast was very good, unlike some reviews I had read. There was fresh fruit, yogurt, cereal, breads and muffins and some other things I don't recall. Would I stay here for vacation - hell no, but for a quick over night stop while travelling it provides good value for the money.

While the room was smoke free and did not smell the hallways wreaked of smoke badly!

The staff was spectacular!

Area seemed a little unsafe

Good gym for the size of the hotel. The kids had a blast in the pool and could be watched from the treadmill.

Kids said the foldout bed was uncomfortable. Next time I would get a separate bed rather than a pull out.

have stayed here before and returned because of friendly staff, hotel cleanliness, breakfast, pool and hot tub . It did not disappoint us this time either,

absolutely nothing

nice location and clean. staff very friendly

there was nothing we did not like

Absolutely nothing

I didn't like the no smoking room because it smelt like a smoking room. The room was dirty as well as going with numerous days of blood stains on the pillow cases (I have photos) and the staff did not clean it. The lack of courtesy and concern from the staff about the dried blood. Requested another room and that too was dirty. The internet was not a hit. Hardly ever did it work. The safety and security was sketchy with the loitering going on. I should have known when I arrived to see no drive up lobby like normal hotels. This truly was a bad place, a horrible experience.

Absolutely Noting, owner is a crook

The owner of the hotel the a crook. I reserved the space on line, when i get there they had me for a different date. the owner was not willing to change the date and wanted to charge me almost twice as much. He said that this happens all the time and this is there profit center. He was laughing the whole time, so much for customer service.

Convenient location to our relatives. Very helpful staff. Good value for our weekend stay & tasty breakfast to start each day.

Direct TV was not aligned with the hotel directory & the PBS Channel was not available :-(

This hotel is charming! It is an older hotel but the rooms are nicely remodeled, clean and comfortable. The staff is friendly and very accommodating. My bed was comfortable and with a 3:00 am wake up time - the in room coffee pot was much appreciated! Very close to the interstate for 1/2 the price of the chain hotels located on the interstate.

The hotel is older but restored. The elevator was scary and small. Take the stairs!

Locatio, check-in staff very helpful.

TV didn't work right, channels didn't match channel guide, no big deal

All of the staff were very friendly and they tried to accommodate our every need!

The bathrooms were on the small side

Extremely pleasant and friendly staff. Any issues were handled quickly, courteously, and professionally.

There was a mix-up with that room (one bed instead of two). Though it was promptly corrected, my review would not be fair or complete without including it.

As with all Hampton Inns, my favorite part is the wonderful, hot continental breakfast

Nice room furniture, nice breakfast, quick response to a slight problem.

The fact that I could have my dog stay with me.

They have specific rooms that are designated for pets. The problem is, even though they charge an extra $10.00 for the pet to stay there, they don't use that extra money to do the extra cleaning necessary to get rid of bad pet odors. The room stunk so bad, it was difficult to sleep. In addition, the overnight clerk was not very friendly; he did not provide a hotel map when it was requested. Even though the outside entrances have key swipes, the outside door seemed to be permanently ajar. Safety is very questionable! The door that led from the stairwell into the hallway where the room was did not have a doorknob, just the post that the knob should have been on. When entering the room, the stench was almost unbearable, however, since it was 2 AM, I chose to suffer through it. The light switch did not turn a light on and the next light switch for the bathroom didn't turn a light on either. I would never stay there again! Very disappointed!!!

Very clean and friendly staff.

Room was clean - we were driving up the east coast and just needed a place to rest our heads for the night and the hotel was OK for what we needed.

Hotel was a bit dated

Wonderful place to stay ! Clean and quiet, the breakfast was fine. Dipak Patel at the front desk was a very pleasant man to talk to and he was more than helpful. Great guy. We were there for a Hot Rod car show in Biglerville, Pa and there was a great car wash next door. Plenty of places close to the hotel to eat. We plan to stay there again next year. The housekeeping staff was in and out in the time it took us to eat breakfast !

nothing negative to say.

Tremendous. Quiet. Serene. Wonderful owners. Wonderful breakfast.

Great value for the price. A little outdated but beds were super comfy, room was clean and staff was nice.

Room didn't have microwave

Cheap

Cold white fluorescent lighting in rooms. Knocks by staff early in the morning asking for laundry. The lack of a "do not disturb" sign does not mean "please disturb because we might have laundry, but walk away before we answer the door". Small TV.

1.they had pool open till midnight. Which is really nice.

Tv remote was not working too slow

The room was beautiful; plenty of space for me and my 4 children. Very clean and the staff were friendly and helpful. Not that we needed to ask for much, as the room was well stocked. The indoor pool was much enjoyed by the family. The hotel is close to the mall and several restaurants. A great experience and we'll definitely book there again.

My only complaints is that the fitness room does not have an elliptical machine. Which is less a complaint and more a personal preference since it does have a stair climber, tread mill, stationary bike, and weight machine.

nicely kept up-very comfortable

reception staff on night of arrival was the most unfriendly person we have encountered in a motel-ever.

Location and staff

I just want drapes that close! Sun comes in the window... Too bright. The room was described as having a guest bathroom. There was only one bathroom.

new. large rooms.

no breakfast