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It was right off the highway that was a good thing and the staff at the front desk mapped out directions for us
Friendly staff - clean -good service
Clean, comfortable rooms, good breakfast. From 7 p.m. on it was a nightmare. Kids stampeding up and down halls, yelling non-stop. They were out of of control. Parents in rooms watching TV. A little later, parents started drinking (walking up and down halls with liquor bottles and paper cups). Kids still running around. Very loud and out of control. We complained. Desk clerk was very good and came up several times to speak to them, but they continued on in the same vein. After midnight we packed up our room and were moved to 4th floor. That was the only way to get any sleep. Since this hotel is used for minor hockey, would be hesitant to return.
Hotel was very clean and staff were friendly. Excellent free breakfast. If you value your peace and quiet, do not stay at this hotel! The location is at a very noisy intersection and in an industrial area. The housekeeping staff are banging away starting at 6:30 am, and there was also some construction going on at the hotel that was adding to the noise.
Nice clean modern room. Had everything I needed. The road entrance was a bit tricky to spot in the dark.
Bed was very comfortable, tv was nice, bathroom very well appointed. After speaking with the lady at the front desk I felt my issue was dealt with. We were running late so did not report this at check in time but did talk to the front desk on check out. The bed was made but the bed spread was folded and on a chair, a bag of boxes from shopping was in the corner and a half bottle of water was on the bedside table (did not see that until I went to bed) Left us with the feeling that the room had been tidied but not prepared for new customer.
Like i mentioned i we wanted to swim but never was told the pool was closed!!
Flat screen TV
Staff very friendly,room excellent,enjoyed having fridge and micro-wave,good value, easy to get to
Great staff and location no
Close to main roads. Nice quiet swimming pool. Very good help yourself continental breakfast.
The hotel seems rather new. It is close to main roads. Very fair price. The breakfast was really poor.
The front desk staff were very helpful and had a good sense of humour. I think it was a very new hotel so everything was in good working order and very clean
Staff member that told all single women that they "were very beautiful, more so than others". I would recommend the hotel to men if they needed the location but we ladies found this 'creepy'.
It was convenient to travel to the Royal Botanical Gardens, waterfront and shopping areas from there. It was comfortable and affordable. Bathroom floors should be cleared of head hairs, otherwise the room was tidy.
the room was great, very clean and comfortable, great price, front desk staff were helpful and nice and the location was great, literally right off the highway. nothing
This hotel has the most comfortable bed I have ever experienced in hotel accomodations. The jacuzzi was wonderful too.
The hotel was very clean and well appointed. Good location off the highway. Did experience difficulty checking in as the hotel did not seem to have my reservation after booking through the on line system. I waited for some time, while the Front Desk manager tried to determine why my reservation was not showing up in the system, but he did end up checking me in regardless.
Clean room, friendly staff, great location, good view. Comfortable bed. Our shower had no cold water, so it was either very hot or very very very hot. So that was a bit annoying. Also, the remote didn't work, I'm sure the batteries were just dead. Finally, the safe didn't have a key, which was frustrating as we just had our wedding and had some items we would have like to lock up.
very comfortable room, clean, quiet and just a great night sleep...very good stay away from home. not at all nothing comes to mind
Staff were very helpful. Facility was modern, clean and conveniently located to highways, restaurants etc. Something (in-ground sprinkler?) sprayed my car overnight leaving white spots which will not come off with water. (I had to really scrub the winshield at a nearby service station in order to have unobstructed vision).
Overall: great location, cheap for the facilities we were given access to, extremely friendly staff, and a good place for a night in the area. Only complaint is that the beds were a little hard, but that's just a fussy thing
Clean no problems, easy access to facility
The location is excellent for me. I've stayed here before without problems. My only issue this time was a party going on somewhere which kept me up all night. Not the hotel's fault, of course, but it soured the experience for me.
It was clean and had all the amenities I needed
Right along the QEW Highway. Easily accessible. The breakfast was not as good as some other hotels we stayed at. The staff advised they would be changing the breakfast area in the near future.
Very convenient to the conference we were attending. Close to restaurants too. Wish they had also had conditioner in the room / not just shampoo. Great breakfast in the morning. Beds were very comfortable.
This guest did not leave comments about this hotel.
Location is excellent for my purposes. And so is the price. Have stayed here often; this time, unfortunately, I left a bottle of champagne in the fridge to celebrate my marathon race. The fridge malfunctioned and froze the bottle and it exploded. Not too happy about that.
Our first night was on the highway side and we found the room very noisy, but the staff moved us across the hall and it was very quiet. The noise level in the more expensive rooms, the suites should have been placed on the lake side of the hotel.
Hot tub THE smallest rooms I have ever stayed in. Basically barely enough room for the beds.
Great value for the price. A good, basic hotel room. Good water pressure in the shower and plenty of clean towels. Coffee, fruit, muffins, bagels, waffles, cereal, etc. free for breakfast. Very convenient location on the highway; close to food and lake. A bit noisy during the night (can hear conversations at front desk, pipes, etc.). Inexplicable beeping noise one night around midnight (not the alarm clock).
Location to Grimsby where I was at a running event Not this time. Last time was noisy due to a party; all quiet this time.
My kiddos enjoyed the pool and the waffle maker. The front staff are the first contact that people have with the hotel and the day staff the was there on Sunday May 1, 2016 were seriously lacking!!
The staff is nice and friendly. The breakfast is good. So much noise! You can hear everything, the highway, people above you, people in halls all night long. The rooms need to be vacuumed and dusted. The pool is freezing cold. The peep holes in room doors are stuffed with Styrofoam. Not the nicest place.
The drywall on the hallway side had been removed outside our room, which I thought was kind of sketchy. Our deadbolt and other lock didn't work in the room. The beds were comfortable. I would stay again, but only because the price was good.
Very friendly and helpful staff.
Does not have some of the luxuries of the more expensive hotels but it was clean, comfortable and the staff was helpful. Very good value for the money. I'll stay here again.
Good value for the moneynon Non smoking floor reeked of smoke out in the halls
It's a convenient location. Parking is free. The room is very nicely arranged and decorated. It is immaculately clean and the beds are very comfortable. I like the 12:00 check out time as opposed to 11:00. My parents live in a small home in Burlington so I will, in all probability, use Motel 6 again. No
It was very quiet and we got a good nights sleep at this location.
the rooms were very clean and new, the staff , very friendly , and although the hotel is rather sparse, we didnt care, we were only there to sleep , so it was perfect for us .
Clean, nice big bed, good temp control. No breakfast included, not a lot of dining options nearby, very loud child play area in middle of hotel (near pool).
This hotel was a very sparcely decorated business only atmosphere hotel . The free coffee wasn't worth the cup - was awful - not smooth at all.
Great stay! Staff were excellent! well done! Got to relax and very quiet considering it was next to the 403.The courtyard was great! The hotel itself needs an update though to keep in pace with other hotels in the area, very dated. Great price. The hallways need more light, it gives the already older appearance look older, the hallways were dark. Data valet (hotel internet) service needs to boost up their signal or perhaps increase the signal strength on the wireless router, I kept losing my wireless signal and I was close to the front desk area!
The friendliness of the hotel staff, cleanliness of the room and the complimentary breakfast.
moved us to first floor beside checkin and it was quite loud and we had to be up early.
The hotel was fine for the price. The front desk was very helpful especially when i learned that the confirmed reservation i made through Booking.com did not show up on their system. Lesson learned, always call ahead to confirm with the actual hotel.
Both the evening clerk and the night auditor - who we both met went above and beyond to be helpful, courteous and kind. very very pleased! The evening check - in clerk saw that we had a very short stay and kept us as far away as she could from the hockey team - we didn't have any serious noise issues. The night auditor got breakfast out earlier than scheduled out of kindness - she observed a great number of early wakeup calls scheduled so she went out of her way and got things ready for people who were up before the scheduled breakfast time. The room was immaculate and tidy and fresh. Thanks so much to everyone on the Burlington Comfort Inn Staff.
Good location, close to Cedar springs tennis club Air conditioning was noisy