Pros: Comfortable ride. Cheap on gas. Service at office exeptional
Nov 13 2016
Not so impressed
Pros: Not much
Cons: I booked priemium and ended up with a large SUV that cost 3x as much in fuel & was dirty
Aug 8 2016
Cons: Car was not very new nor clean. Check well the conditions of insurance offered by kayak!
Aug 28 2016
Cons: We desperately needed a car rental as our SUV broke down. Kayak said Enterprise had rentals so we booked one. SO relieved that we had found a car (especially since our only car had died). Call Enterprise when they open to set up payment only to be told that "it is a glitch in the system,happens all the time and they have NO CAR for us)!!!!
This is terrible customer service and offers no apology. Never again with Kayak OR Enterprise!!!!!!
Jan 16 2017
Pros: A ride to my work place.
Aug 23 2016
2016 ford fusion
Pros: Great car , great service very helpful staff.
Pros: Vehicle was really clean when we picked up and the only rep that worked at the hertz desk in the building was nice.
Cons: When we first showed up to pick up our reserved car they didn't have a vehicle. The vehicle they ended up giving us we had to return 2 days later to pick up our reserved car.
Sep 29 2017
Cons: The money has not been returned to me. I returned the car Tuesday 26 September, a day early. I was promised that by 3 working days I would have the excess around $200.00Can + the rental for returning the car early back on my card. But the moneyhas not been returned and I am leaving Canada nlw. So how can I get my