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2 locations in Guadalajara
3 locations in Guadalajara
Filters
Reviews
8.0 Very good
Apr 2024
10.0 Wonderful
May 2021
Pros:
Friendly staff.8.0 Very good
Sep 2016
Pros:
Rapidez entregaCons:
Nadie recibe auto al llegar5 locations in Guadalajara
Filters
Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Jan 2018
Pros:
Courteous staff. Good car. Very pleased with the turn-in inspection of the car condition. Car was spotless at pick-up. (Alas, I could not turn it in as clean - washed the car the evening before turn-in, and the dusty Mexican dust took away the shine. I wanted to make it look. Better)Cons:
Did not like the explanation of the cost. At sign-in, they left me totally confused about the pricing, with the insurance. Then entered about US$400 on my credit card, as “deposit”?. When I turned the car in, they said, pay the new “bill” and your $400 is cancelled. At least that is what I think they said - I will see when I get my credit card bill later this month. If, indeed that $400 is cancelled - then National was truly excellent - the price was very reasonable (ie, very competitive). If not, kind of a rip off.2.0 Poor
Jan 2018
Pros:
NothingCons:
On kayak the vehicle specified a vw golf or similar. A car which was able to fit two suitcases. National offered a Nissan March instead, a car which I was only able to fit one suitcase in it's tiny trunk. I had to cancel cause the car did not provide what kayak offered. Very disappointed6.0 Okay
Aug 2017
Pros:
The employees are very nice, and helpful I have a broken SUV in the road. They very nice bring me another SUV. Take time but arrivedCons:
The first SUV interior seat looks duty to many spots on the seat.. not clean very well. Plus broken on the road in Mexico? And the second SUV looks ok, but star driving and feel vibrations so alignment and later the light engine come on6.8 Okay
Aug 2017
Pros:
Overall nice, clean van; excluding one malfunctioning IP light switch which made driving in the night or in the rain (lights on) difficult. Service was personable and friendly.Cons:
My Am Ex covers car rental insurance. I checked. The person attending insisted I pay for 3rd person insurance. I declined. She would only rent me the car if she secured $18,000 on the Am EX. $18k is beyond my limit. She got an extra $130 out of me.2.0 Poor
Aug 2017
Pros:
They wanted a $1500 USD Deposit to take the car. We walked out. False advertisement.Cons:
They tried to take our vacation money... nothing compared to renting a car in the states. Never again.3 locations in Guadalajara
4 locations in Guadalajara
Filters
Reviews
2.0 Poor
May 2021
Pros:
U discriminate the one day rentalsCons:
They wouldnt renta me a car for a day therefore I hay to re-book my flight paying a bunch of money for it2.0 Poor
Jan 2017
Pros:
NOTHINGCons:
The car that we reserved and had confirmation for was not available upon arriving to pick up. This caused a lot of chaos and nerves as we were left without transportation. How can this happen when you have a confirmed reservation and are counting on having a vehicle? I've never experienced something this horrible and their customer service associates were horrible and didn't care we were left without transportation.2.0 Poor
Jan 2017
Pros:
Despite making a reservation, they had no cars available. They did not apologize at all for it, did nothing to help us make other accommodations, and so we were stuck without a car.2.0 Poor
Jan 2017
Pros:
Nothing. This is the worst experience I have had ever with a car rentalCons:
They didnt respect my reservation! Got there and they overbooked so I didnt get any car! Had to pay twice as much in booking last minute with another company and wasted half day of vacation. The guy at the reception wasnt even nice; he was giving all types of excuses.2.0 Poor
Jan 2017
Pros:
NothingCons:
We got to the Hertz and they didn't have a car for us. Their excuse was "sometimes people don't return the cars on time, sorry!" And we had to scramble last minute to get a rental elsewhere so we could still go on our trip.2.0 Poor
Jan 2017
Pros:
we could not get a car the website says its available but it was note and were left stranded. I think you should have better communication with the areas renting the cars.3 locations in Guadalajara
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Reviews
8.0 Very good
Feb 2024
2.0 Poor
Jan 2024
4.0 Mediocre
May 2021
Pros:
Friendly/Cons:
The prizing of the insurance2.0 Poor
May 2021
Pros:
Nothing, I showed up just to tell me they didn’t have the car I had booked. Terrible, they try to give me another car at a high priceCons:
They should of told me ahead of time they didn’t have the type of car I had reserved6.0 Okay
Jan 2021
Cons:
Letting customers know the real price, and telling them that is now required to buy full coverage insurance, and the price for it doubles the price for the rental,2.0 Poor
Jan 2021
Pros:
Do not rent here!! They lied to us about the car rental. Want more money (3x more). They blame all the to Kayak website do not have their inventory and intend of a full size car they want to have me a mini compact manual car from early 2000’s with a lot of damagedCons:
No not offer this company anymore I contact Hotwire and cancel this reservation. They told me that they try to scam us. I prefer to rent my own vehicle with budget3 locations in Guadalajara
Filters
Reviews
2.0 Poor
May 2021
Pros:
N\ACons:
Had made reservations and reservations where not found when I got there gave them confirmation number that I had received they said they had no reservations under our name plus the car that we had reserved they had rented out already2.0 Poor
Jan 2021
Pros:
NothingCons:
Stop scamming people. Just because I didn’t want to buy the insurance I was forced to take the worst car.2.0 Poor
Jan 2021
Cons:
I did not rent a car with them bc they didn’t have the car any longer for rent.5.2 Fair
Feb 2020
Pros:
They are pretty efficient to pick you up and drop you offCons:
We arrived over two hours late and they have cancel my reservation they also need to stop forcing people to buy insurance it’s optional and if you don’t buy insurance they don’t give you the car2.0 Poor
Oct 2019
Pros:
Nothing when I went they didn't have the car and wanted to sell me something more expensive2.0 Poor
Jan 2019
Pros:
They had a carCons:
We rented a standard SUV but they did not have the car available. They only had a standard car. It was the last car they had in the lot.2 locations in Guadalajara