Rent a Subaru in Guadalajara
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Companies that offer Subaru car rentals in Guadalajara
Alamo
4.9
Mediocre
44 reviewsBest rated
Cleanliness
4.9
Comfort
5.3
Pick-up/Drop-off
5.0
Value for money
4.6
2 locations in Guadalajara
Filters
Reviews
4.0 Mediocre
Apr 2024
2.0 Poor
Oct 2023
4.0 Mediocre
Jun 2021
Pros:
They don't respect the reservation2.0 Poor
May 2021
Cons:
Tell me beforehand if you’re going to charge double extra for insurance. (I even called to confirm.) Ended up not renting the car.10.0 Wonderful
May 2021
Pros:
Fast processCons:
The pricing on insurance8.0 Very good
Apr 2021
Pros:
Staff very friendly and easy and fast drop off!Cons:
The price!!!! It was a little to expensive for the time of the season and the type of car I rented and how there is no set price to rent a car. I recommend my nephew to rent a car from there too and he got a smaller car, for fewer days and more expensive than my rental.Avis
7.2
Good
14 reviewsCleanliness
7.0
Comfort
7.0
Pick-up/Drop-off
6.8
Value for money
7.0
3 locations in Guadalajara
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Reviews
8.0 Very good
Apr 2024
10.0 Wonderful
May 2021
Pros:
Friendly staff.8.0 Very good
Sep 2016
Pros:
Rapidez entregaCons:
Nadie recibe auto al llegarNational
6.0
Okay
17 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
5 locations in Guadalajara
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Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Jan 2018
Pros:
Courteous staff. Good car. Very pleased with the turn-in inspection of the car condition. Car was spotless at pick-up. (Alas, I could not turn it in as clean - washed the car the evening before turn-in, and the dusty Mexican dust took away the shine. I wanted to make it look. Better)Cons:
Did not like the explanation of the cost. At sign-in, they left me totally confused about the pricing, with the insurance. Then entered about US$400 on my credit card, as “deposit”?. When I turned the car in, they said, pay the new “bill” and your $400 is cancelled. At least that is what I think they said - I will see when I get my credit card bill later this month. If, indeed that $400 is cancelled - then National was truly excellent - the price was very reasonable (ie, very competitive). If not, kind of a rip off.2.0 Poor
Jan 2018
Pros:
NothingCons:
On kayak the vehicle specified a vw golf or similar. A car which was able to fit two suitcases. National offered a Nissan March instead, a car which I was only able to fit one suitcase in it's tiny trunk. I had to cancel cause the car did not provide what kayak offered. Very disappointed6.0 Okay
Aug 2017
Pros:
The employees are very nice, and helpful I have a broken SUV in the road. They very nice bring me another SUV. Take time but arrivedCons:
The first SUV interior seat looks duty to many spots on the seat.. not clean very well. Plus broken on the road in Mexico? And the second SUV looks ok, but star driving and feel vibrations so alignment and later the light engine come on6.8 Okay
Aug 2017
Pros:
Overall nice, clean van; excluding one malfunctioning IP light switch which made driving in the night or in the rain (lights on) difficult. Service was personable and friendly.Cons:
My Am Ex covers car rental insurance. I checked. The person attending insisted I pay for 3rd person insurance. I declined. She would only rent me the car if she secured $18,000 on the Am EX. $18k is beyond my limit. She got an extra $130 out of me.2.0 Poor
Aug 2017
Pros:
They wanted a $1500 USD Deposit to take the car. We walked out. False advertisement.Cons:
They tried to take our vacation money... nothing compared to renting a car in the states. Never again.Hertz
4.4
Mediocre
11 reviewsCleanliness
5.2
Comfort
5.4
Pick-up/Drop-off
4.8
Value for money
3.4
4 locations in Guadalajara
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Reviews
2.0 Poor
May 2021
Pros:
U discriminate the one day rentalsCons:
They wouldnt renta me a car for a day therefore I hay to re-book my flight paying a bunch of money for it2.0 Poor
Jan 2017
Pros:
NOTHINGCons:
The car that we reserved and had confirmation for was not available upon arriving to pick up. This caused a lot of chaos and nerves as we were left without transportation. How can this happen when you have a confirmed reservation and are counting on having a vehicle? I've never experienced something this horrible and their customer service associates were horrible and didn't care we were left without transportation.2.0 Poor
Jan 2017
Pros:
Despite making a reservation, they had no cars available. They did not apologize at all for it, did nothing to help us make other accommodations, and so we were stuck without a car.2.0 Poor
Jan 2017
Pros:
Nothing. This is the worst experience I have had ever with a car rentalCons:
They didnt respect my reservation! Got there and they overbooked so I didnt get any car! Had to pay twice as much in booking last minute with another company and wasted half day of vacation. The guy at the reception wasnt even nice; he was giving all types of excuses.2.0 Poor
Jan 2017
Pros:
NothingCons:
We got to the Hertz and they didn't have a car for us. Their excuse was "sometimes people don't return the cars on time, sorry!" And we had to scramble last minute to get a rental elsewhere so we could still go on our trip.2.0 Poor
Jan 2017
Pros:
we could not get a car the website says its available but it was note and were left stranded. I think you should have better communication with the areas renting the cars.Europcar
3.4
Poor
24 reviewsCleanliness
4.4
Comfort
4.1
Pick-up/Drop-off
3.9
Value for money
3.1
3 locations in Guadalajara
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Reviews
2.0 Poor
Apr 2021
Cons:
I was not given an option to decline insurance coverage not needed or wanted. My reservation would not have been honored and they would have declined car rental. I had 8 pieces of luggage and 94 and 92 year olds with me. I had no choice but to accept very expensive insurance, not needed as my credit card covers it. Also, no car available on location for me and I had to wait a full hour for the car. I was lied to, being told it was being cleaned. I walked over to the cleaning bay to check and no caravan was there. I asked again and was told it was a few more minutes while they finished cleaning it. I confronted them and explained there was no car there and to give me an honest answer. They finally said it was coming from a different location. They still had to clean it when it arrived. Poor customer service and dishonest.2.0 Poor
Jan 2020
Pros:
Nothing at all never got a car rental !!!!Cons:
Everything specially don’t lie about prices insurance etc ....6.0 Okay
Oct 2019
Pros:
I did NOT like that I was not able to use the insurance I purchased through Kayak with this rental company. I WASTED MY MONEYCons:
A whole lot. How about you don’t offer insurance when the rental company is not going to accept it, requiring you to purchase additional insurance.2.8 Poor
Jan 2019
Pros:
The car was niceCons:
They did not honor the price that I booked with you guys, although I showed my confirmation for the booking they said I booked for a smaller size car (which was not true) we had car problems and got stranded with a broke down van, plus they stole some of our gas. Worst experience with a car rental2.0 Poor
Jul 2018
Pros:
Nothing !Cons:
I rented the car I was given a price online. I was to pay at pick up. Once I got to Mexico to pick up the car, Europcar try to charge my credit card $9,000 US Dollars for insurance protection. I declined it online because my credit card covers any theft or accidents. The gentleman at the rental place said that he needed me to send him my visas terms and conditions which I did. He then said he still needed to place a hold. Because of the large amount the bank placed a fraud alert, and shortly after he attempted to run my card for the $9,000 US dollars I saw that they had a sign in Spanish that read that if you purchase insurance with them then there would be a $5,000 Mexican pesos hold on the card. In the end because of the fraud alert and such they ended up placing the insurance I left a $700 US dollar deposit and upon return I was charged almost $200 US dollars for the vehicle which I only rented for 2 1/2 days. They overcharged me, my initial quote was for $70 US dollars. I am extremely dissatisfied. The only good news is that I called my credit card company and explained the situation and they will submit a claim so that I only pay my quoted amount. Locals told me that yes I was ripped off and that next time I should pay ahead of time rather than waiting to pay at pick up.2.4 Poor
Jun 2018
Cons:
I had the worst service and i got the worst car, it smelled awful on the inside and it was so dirty and it wouldnt run more then 40 km. I was also given the car with an empty tank in a city that i dont know and i didnt have any nearby gas stations. With the conversión of dollars to pesos i could have gone to a junk car place instead and gotten a car of better conditions. Lastly, i do not understand how RentCars can have such a nasty company like Eurocars. I am extremly disappointed that i spent my money for such poor service and experience.Thrifty
2.9
Poor
28 reviewsCleanliness
2.9
Comfort
2.9
Pick-up/Drop-off
3.2
Value for money
2.4
3 locations in Guadalajara
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Reviews
8.0 Very good
Feb 2024
2.0 Poor
Jan 2024
4.0 Mediocre
May 2021
Pros:
Friendly/Cons:
The prizing of the insurance2.0 Poor
May 2021
Pros:
Nothing, I showed up just to tell me they didn’t have the car I had booked. Terrible, they try to give me another car at a high priceCons:
They should of told me ahead of time they didn’t have the type of car I had reserved6.0 Okay
Jan 2021
Cons:
Letting customers know the real price, and telling them that is now required to buy full coverage insurance, and the price for it doubles the price for the rental,2.0 Poor
Jan 2021
Pros:
Do not rent here!! They lied to us about the car rental. Want more money (3x more). They blame all the to Kayak website do not have their inventory and intend of a full size car they want to have me a mini compact manual car from early 2000’s with a lot of damagedCons:
No not offer this company anymore I contact Hotwire and cancel this reservation. They told me that they try to scam us. I prefer to rent my own vehicle with budgetDollar
2.8
Poor
15 reviewsCleanliness
2.9
Comfort
2.7
Pick-up/Drop-off
3.5
Value for money
2.6
3 locations in Guadalajara
Filters
Reviews
2.0 Poor
May 2021
Pros:
N\ACons:
Had made reservations and reservations where not found when I got there gave them confirmation number that I had received they said they had no reservations under our name plus the car that we had reserved they had rented out already2.0 Poor
Jan 2021
Pros:
NothingCons:
Stop scamming people. Just because I didn’t want to buy the insurance I was forced to take the worst car.2.0 Poor
Jan 2021
Cons:
I did not rent a car with them bc they didn’t have the car any longer for rent.5.2 Fair
Feb 2020
Pros:
They are pretty efficient to pick you up and drop you offCons:
We arrived over two hours late and they have cancel my reservation they also need to stop forcing people to buy insurance it’s optional and if you don’t buy insurance they don’t give you the car2.0 Poor
Oct 2019
Pros:
Nothing when I went they didn't have the car and wanted to sell me something more expensive2.0 Poor
Jan 2019
Pros:
They had a carCons:
We rented a standard SUV but they did not have the car available. They only had a standard car. It was the last car they had in the lot.Sixt
2.0
Poor
1 reviewCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
2 locations in Guadalajara
154 travelers who rented a car in Guadalajara gave the car agency they used an average rating of 4.3
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