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The room was very nice, clean, pretty spacious. We had no complaints with the room or staff. We just thought it was a bit overpriced. I will qualify that by saying, I know it was peek season but at 299 a night it was a bit much. We are use to staying in a multi bedroom condo with kitchen for those prices. We were just staying one night and a lot of other places were booked up so I understand. I'd stay again under similar circumstances.
Everything was kept super clean and the whole staff was amazingly friendly. Have stayed here once before and it was just as great each time. The rooms are nice and the view is perfect. Good distance from the water and awesome pool area The restaurants were extremely expensive and they didn't let our pizza delivery lady come up to the room. When questioned, the answer was so that we would be more likely to buy from their restaurants.
Food on the property is reasonably priced Convenient beach access Pool is large and clean, indoor/outdoor Hot tub! Hotel showing signs of age - a few plumbing problems in the room Staff was hit or miss. Some were awesome, some terrible
Good food. Kids had fun at the pool. There was a left over ice cream in the freezer when we got to our room. I kept wanting to put more foil on the rabbit ears on the tv. Tv sucked. No microwave to reheat your left overs. What hotel doesn't have a microwave? Oh and the tv sucked.
All inclusive! Bathroom was small
They had every kind of food, from pizza and ice cream to seafood, and at a pretty reasonable price! Plenty of lounge chairs by the pool and the beach. They also had an outdoor bar and a nightclub! And played music all day! Didn't need to leave once! Pizza and brunch were delicious! Can be loud at times because of children, but it's a family place so you can't expect it to be perfectly quiet. Next time I would choose a room on the outside of the towers facing the ocean instead of the pool area (but still a great view of the ocean on the pool side!) Patios were very small. Could not fit 3 people on it comfortably at the same time.
Had everything we needed. Destiny at the front desk was the most pleasant and helpful person we came across. The industry needs more stars like her. Be aware of your room location. We could smell the garbage that we were put by the whole time. Latitude30 service was terrible. Slow, and not how we requested. Charged for items we never received but manager never was available. One server on a holiday night.
Proximity to beach and local amenities. We found no fault.
Nice location. The A/C wasn't very cool. The balcony was very small.
Slept great in the bed. Very comfortable pillows and mattress, and the room was very clean. The view of the gulf overlooking the pool was gorgeous. The piano player in the lobby was great and many people enjoyed dancing in the evening. One of the elevators was broken, so their was only one working on our side. Their was a retreat that weekend with hundreds of loud and obnoxious teenagers. We hopped on the elevator after waiting for it for about 10 minutes and the 10 kids that were on it had pressed all of the elevator floor buttons before they got off as a prank. It was really really annoying. We finally made it to the 9th floor where our room was and unloaded. When we went outside to relax on the balcony the kids at the pool and on the balconies across the hotel on the other side had laser pointers flashing and shining in our eyes. We saw the potential of having an enjoyable time had everything worked and the kids not been there but unfortunately we did not enjoy our stay at all. We wanted to eat breakfast the next morning at their restaurant but it was so chaotic and crowded the wait was too long. We ended up going to Waffle House and leavaing early.
Beds were comfortable. Hotel was clean. "Angled beach view" was as advertised. for the one person who could see it at a time, the vbiew was okay. The other person was out of luck unless they wanted to see the neighboring condos or their pool Room size, Difficult to control the heating/AC TINY bathroom "Angled beach view" was as advertised, so when combined with the minuscule balcony, only one of us could sit on the balcony and see the beach/ocean at the time. There was room for the 2 of us, but only one could see anything
Our balcony was huge with an amazing view of the beach . It was room #5015 . Everyone was so friendly and the place was very clean . We will stay there again ! No negative comments on the hotel .