Services and conveniences
Dining
Basics
Parking and transportation
Accessibility and suitability
Laundry
Media and entertainment
Bathroom
Workspace
Things to do
General
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's staff?
The staff at Starlight Hotel are very friendly and helpful, always welcoming guests with a big smile. They can also speak English, making communication easy for international visitors.
How are the beds at Starlight Hotel?
The beds at Starlight Hotel are super comfortable, providing a cozy space for a good night's sleep. Guests have described the mattresses as soft and the rooms as spacious.
Is there a laundry service available at Starlight Hotel?
Yes, Starlight Hotel offers a laundry service, making it convenient for guests to have their clothes cleaned during their stay.
What are the dining options like at Starlight Hotel?
Starlight Hotel provides a simple but good breakfast, and there is also a bar/lounge available. Additionally, there are nice restaurants around the area for guests to explore.
Is parking available at Starlight Hotel?
Yes, Starlight Hotel offers free parking for guests, providing convenience for those traveling by car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or city view comes highly recommended.
Take Advantage of the Laundry Service
Guests appreciated the hotel's laundry service, which was reasonably priced and convenient for those traveling light.
Be Mindful of Navigation
Some guests found the hotel's location a bit confusing due to the navigation. It's advisable to pay attention to the walking map provided by the hotel to avoid any confusion.
Consider Booking Tours Through the Hotel
The hotel staff is praised for their assistance in booking tours to Halong Bay. Guests found this service helpful and convenient.
Check for Room Upgrades
Some guests reported receiving free room upgrades from the friendly staff. It might be worth inquiring about the possibility of an upgrade during check-in.
Explore Nearby Dining Options
The hotel is within walking distance to a variety of restaurants, offering guests the opportunity to explore different dining experiences in the area.
Request Room Cleaning
While the hotel does not offer daily room cleaning as a standard service, guests can request it at the reception. It's advisable to communicate your preferences to the staff.
Consider Airport Shuttle Service
The hotel offers an airport shuttle service at a reasonable price, providing a convenient transportation option for guests.
Take Advantage of the 24-Hour Reception
Guests appreciated the round-the-clock availability of the reception, which provided a sense of convenience and security during their stay.
Be Mindful of Noise Levels
Some guests mentioned noise from the streets and neighboring bars. Light sleepers may want to consider this and prepare accordingly.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |