Hagen (North Rhine-Westphalia) Hotels

Functional hotel, good for business trip overnight stays.

Restturant food and breakfasts v good

Expecting tea/coffee facilities according to my booking, which were not provided

Friendly staff, very rich breakfast buffet, great location near the center of the city and the central rail station

The room was a bit cold, especially on my first night there. Then it got better.

Very close to the city centre. Room at the back very quiet. Obliging staff.

Didn´t like the decor in the breakfast room.

Good Staff & good hotel

Restaurant (diner and breakfast)

Should be cheaper

God mad

As a regular traveller (away 8 months of the year for the last 13 years) I have never had such a welcoming friendly stay

No lift

Great for children with mini golf, pool & bike hire! Excellent sauna & bar for parents to enjoy & a great location.

Pleasantly situated next to the river but only a five minute walk from the town centre of Herdecke.

The location of the hotel was excellent. The staff were very helpful and the breakfast was very enjoyable

central location, U- bahn station a few meters in front of hotel's entrance, friendly stuff, good breakfast, large bed in single room

central location, best breakfast I ever had at a hotel, wintergarten for breakfast room very nice.

No hotel car park

location was good, as were the facilities

Friendly staff. Superb swimming pool/spa. Excellent breakfast.

Internet access too expensive.

The quality of the room, amenities and breakfast is excellent

The personel in general was very gentle. But at check-out we were asked to pay theparking (even our rate included it) and the person at the front desk was not nice at all: we showed our reservation (which was in french) and she argued that she could not understand french so we would have to pay the parking. At the end she agreed not to charge us but she was not happy about it, and not nice at all. Such a hotel should always have helpful staff that fullfill its customers inquiries and needs in kind way.

easy to reach Iduna park stadium, 10min walk. we luckily met Shinji Kagawa at the reception in the hotel just after the match with Volksburg.Hotel stuff recommended us a nice Mongolian food restrant near the hotel. Baby bed.

Nothing.

some of the staff were very nice and helpful;

The gym is a joke, dont even think about bringing your gym-stuff; During my stay it was very hot in Dortmund and there is only this mini terrace out front the hotel in the bare heat, no umbrellas; I found the bed too short (they should check out Hilton or Marriott for their beds!); the TV too small and old; this hotel needs to loose a star and be downgraded;

On site underground parking,easy to find from Autobahn, bar snacks and food reasonable price.

no

Great place to stay if you are going to Westfalenhalle. Just a couple of minutes to walk from the hotel.

it is a normal standard of holiday inn hotels: spacious comfortable rooms, rich breakfast served until 11am, good location very close to ubahn station (take a tram to the downtown -15min; tram U47 + bus 440 to/from airport - 25min); tea/coffee available in a room; very nice personnel

The hotel is very quiet and cosy. The clean the room is daily. The breakfast is not very complicated but we found all that we like it for a breakfast and every morning was pleanty of quality food. The hotel is close to the airport and also close to the center of the city.

Nothing sticks out. Just a decent hotel for the price.

This Hotel needs free wireless internet. The pay rate is pretty expensive. Also when I first entered the room, it was very cold. I think someone forgot to turn the heat on.

Normal German 3* hotel

Spanish restaurant has nothing to do with Spain. Better to have your personal alarm - can't rely on the local stuff

The hotel staff was feindly. The breakfast was OK. Location of hotel perfect: close to main highways connections, airport and city center but I do not know exactly about connection with city transport because we had a hiring car.

The room's furniture and exteriour are very old and pour. The carpet in the room is too dirty and completely not suitable for hotel like this. The room's windows have very pour noise insulation and it is not possible to sleep well early morning when the citie's garbage track start to work on the street.

Breakfast

The room modernity and a lack of internet availability and uncomfortable bed

Reception staff - I dealt with two people and both were very friendly and efficient

Not knowing where the master switch was when I entered my room. Finding out that I was in a smoking room (on a smoking floor, it really stank). I am not sure where this appeared in the booking, perhaps I overlooked the option to choose a non-smoking room, but it should be made very, very clear as I would have hated to be stuck ina smoking room. However the hotel was not full and your staff gave me a new room immediately, they were very nice.

Staff were very helpful.Service was fast. Convenient for the airport (I had a hire car)

Internet access took several attempt to get working. The log on service proved troublesome but the front desk staff solved the problem very efficiently.

It was clean . That is the only good thing i can say for that hotel . When i check in the hotel about 18.00.p.m. my room was not ready jet . I has to wait on the reception desk hour and a have to make it clean ..... I do not think it is normal. I will not recommend these hotel to now body .

the staff were very accommodating and pleasant. the rooms were functional and comfortable.

nothing!

Very pleasant staff with a very good, comfortable, proper German restaurant with good choise of menu.

Nothing to dislike.

Excellent breakfeast, Big Room, Atencious Staff, Close to rewe.

location was good for our requiements.Buffet breakfast was good and plentiful and the room was very clean and comfortable.

Not having tea /coffee facilities in room

The location is very close to the main railway station. Very kind staff.

Staff is very kind.

Position close to u Bahn

convienent and accesable from the main station, reasonable facilities

Friendly reception staff and helpful with information that was asked off them. The hotel has free internet access

Everything was OK! Nice hotel - worth the money!

The proximity of the hotel to the Westfalenhallen ice rink.

The single rooms were very small, and a bit like a cell!