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Room was spacious. Good central location. In general, staff was helpful. You must valet your car (of course at an additional charge). Valet station was small. Spent in some cases upwards of 15 mins to retrieve/drop off car. This was inconvenient and inefficient. Our room was not cleaned during our 2 night stay. Highly doubt that I will stay here again. For the money, there are much better alternatives.
Close to nearly everything, great pool seating, excellent valet service (they also transport to nearby attractions). Rooms were very clean with modern furniture and had a very minimalist vibe. They only opened in May but it seems like this resort was not ready for guests. We had to be put in 3 different rooms because the AC was not working in the first two. Gratuity is added automatically to all bills, which they don't mention. Limited menu and they only serve breakfast and lunch. No dinner service (yet). Also, in the rooms, there were no books or menu of services offered. When I go to a resort I expect to find a list of phone numbers or extensions to call within the hotel for services offered as well as local attractions.
The polite staff,decor,and cleanliness. Getting to and from your room was inconvenient because there was only 1 elevator for customers...the building went past 30 floors making the wait ridiculous.
Ill start off by mentioning that I usually do not write reviews. However , on this ocasion I was compelled to share my wonderful experience. Overall experience was excellent. Staff was kind and more helpful than I have ever experieced. They truely made our getaway better than I could have hoped for. Great location with transportation provided to nearby attractions for a small per room resort fee which also includes amenities provided on the beach. Pool was perfect temperature and relaxing, although I imagine that during high season it may not be large enough to accommodate all guests. Breakfast was delicious. Rooms with modern feel. I can honestly say I did not have any negative experiences during my stay.
The rooms were nice. The people were great. The valet car service was very expensive!
THE hotel is very nice, THE elevators, are too show.
Housekeeping, especially Librada, was extremely helpful. Appreciate that they provide you with an incentive to "go green." The view from the pool area is beautiful! Close to the beach with friendly shuttle drivers to take you to some limited destinations. Walking distance to some stores and restaurants. Really liked Hyde Kitchen! Extremely expensive restaurant with limited items in the market. The "go green" incentive doesn't cover taxes. The pool was out of order some of the time we were there. Had to constantly ask and wait for the shuttle (although the staff was friendly about it) and it only goes to very limited places. I had to help someone figure out how to open the door to the pool area, while a staff member watched without offering any help until we were both struggling to open the door (indicating she clearly saw the entire incident take place). Requested a room with one bed and 'preferred view;' we had 2 beds and our balcony was directly across from Wal-Mart (although we could angle ourselves to see the intercoastal waterway). It rained most of our trip- not the hotel's fault!- but guests pay a daily 'activity' fee to use the beach and the pool (along with internet and the shuttle) and we were very limited in what we could use with the weather...and then the pool being out of use at one point. We were unaware of this activity fee until we had already booked.
Liked that it was by the beach and near shopping Weather dampened trip and pool was shut down, which was why I initially chose hotel over others.
The staff was very friendly and the pool was great The construction work that is going on was woken up at 5am and 6am two days in a row from construction machinery and jackhammering
Our suite was very nice. Really enjoyed the comfort. The air smelled like cologne-covering smoke, but it didn't.
The casino wasgreat (even tho' we lost). Thefood was usually of good value. Our room was niceand the bed was great but itwas almost a mile walk from the elevator and wewerelocked out onASaturday night foralmost an hour!
we only stayed for 2 nights and we really liked the swimming area and the casino the room was just what we wanted we will visit again the next time we are in florida 5 star all the way
I can not tell you just how horrible our stay was. we were still awake at 9am from the noise in the hall ,the next room was party city. How many whores can fit in a hotel room? even the dirt in the hallways and elevators surprised us. this isn't a hotel on the weekends it is like a sorority house with absolutely no rules and no regard for anyone elses sensibilities. horrible horrible stay.
The pool area made you feel like you were far away on an Island resort The room lighting, not enough. Felt like it was cloudy outside bcs the rooms were dark. Need better lighting
Beautiful hotel and pool. Great staff Got to the hotel late Sunday night. Not much to do at the hotel during the week.
The beds and linens were wonderful in our room. Room service for breakfast was excellent. The pool area is really lovely, both day and night. Rod Stewart's show was excellent. We found the hotel staff, with the exception of security people, were rather "grumpy".and this includes bartenders.
The hotel is a self-contained city...lots of shops and restaurants...the downside was its a casino on Indian property so smoking is allowed----YUCK!
Thought the mattresses were not that firm and comfortable. And if you have a king size bed include king size pillows with the bed . The pillows are so worn and small . Didn't like that the outside venue seemed abandoned not as many shops most things were closed while I was there . Was unaware there was construction. And after talking to a shop employee she said it's been torn up outside for so long and nothing has been done with the space . Definitely not the same fun place I visited several years ago. Seems like the outdoor area is getting rundown.
I love the enviroment, staff, most resturant & shopping The only thing I dislike on every trip is room service, not the service itself but the food is of poor quaility. I made an inquiry a few trips back and found out it was prepared by The Blue Plate, where I dine after 1am as it was the only one open.....it's horrible!!!
location to sun life stadium staff was rude and room check-in is disfunctional. room should have been ready much sooner than it was.
Worst cell and internet reception
Location of hotel, Rooms were nice Poor Customer Service 45 min line just to check into your room I understand it was Memorial Day weekend, but over staff and prepare for large crowds. We were a wedding and booked 95 rooms they did nothing to accommodate us. Trash was left in hallways for 2+ days Front desk wouldn't give us enough wrist bands for pool. I was overall shocked, very poor hospitality!
They aré remodeling all the hotel, so all services and features are not available
Location of the hotel is great, beautiful pool and patio, Great staff overall. The hotel is under heavy construction switching from Westin to Hilton So if you like the sound of pile drivers at 6h00am every morning.... Nothing was told or specified when we made our reservation that the hotel was a construction site!!! Not professional at all!
The location and beach access. Hotel was beautiful and comfortable. Construction didn't take away from beauty of hotel. The resort fees. Just include in price up front.
THE beach, the room, the lobby I was charged for everything! Even charged for receiving a delivery package. At the end, it ended up being a very expensive hotel.
Pool area is fantastic, beachfront hotel and staff were accomodating and most of them freindly. very expensive to buy anything at the hotel. Room was not perfect but the beach view was memorable!! Worth the extra $$. There was no free wifi even with the pricy room! not acceptable these days.
Being on the beach was amazing and the faculties for the event was one of the best I have ever seen The balconies were all closed off, the staff were rude and argued with you, no place to get food during the day. This please looks like a high end resort but has the amanties of a best western
Excellent location, very nice pools and grounds, nice bathroom and comfortable beds, good TV selection, wonderful beach. Part of the hotel is under renovation and we could not go outside to our balcony. They were all locked and dirty from the reconstruction. We have stayed here about 5 yrs ago and everything was perfect. Everything is still very well kept ,but the hotel is starting to show signs of wear. So, the renovation is on time. Finish date is Fall 2016. I can't wait to see it. We will be back. Hotel very crowded and busy this holiday weekend.
Love the pool and the view of the beach! Everything was clean! Couldn't take food outside to the pool or a cooler. Security guards were annoying on that.
I stayed at this property 3 years ago. Then the hotel was a bit ragged and showing its age. Since Hilton has taken over they've done an amazing job fixing the hotel. It's pricey but I was on an expense account
Nice people and when things weren't right they made it right.
Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Staff was friendly A/C did not work and carpets were dirty
Location was convenient, staff was accommodating Older, a little beat up, not secure at all, parking was terrible, not great value for the money
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
Intercoastal view with a big tree blocking from seing anything
Pool; marina and waterway views; ability to extend checkout no problem. Difficulty with electronic door lock. Only on checkout was problem disclosed as a battery problem. I'll remember this next stay, should it happen again. Housekeeping supervisor contacted security right away to have battery changed.
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
setting no breakfast before 7 am
Easy to book last minute. Needs maintenance. Very simple hotel
Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
Ants in room, being charged for a 23 oz draft but only getting a 16 oz glass.
The personal are professional and very polite.
Vera¡y good location The service specially for the breakfast was very poor
Great view, location - nice rooms. Bed was way too comfortable!
NOTHING. EVERYTHING. I would not stay here, they are not accomodating,the staff is rude and inconsiderate. There sheets were terrible, and the room was dirty.
Great location. Great last minute deal thru Kayak. I will definitely stay again. My room was RIGHT BY THE ELEVATOR... bad move. You hear everythjbg coming in and out. Also, the chef... Well, let's just say the meal I had wSnt great. Actually, it wasn't good either.
The staff is friendly and accumulating. Easy access to beach front. Updated lobby and rooms. Near liquor store. Don't worth the $200+ a night rate I paid. It looks and feels like an old Holiday Inn that was renovated. The view from the rooms of the beach is only a half view as the building is blocking the rest. The carpet was stained. The shower had mold on the grout and caulked in areas. The A/C only kicked on when it wanted to. The pool is the size of an above-ground pool. I paid the rate because the reviews and pictures looked appeasing but it turned out to be a front. Also, it is not an adult only hotel; many, many families present and being very loud and obnoxious. 2-star rating. Only stay here if you find a rate for under $100 a night. Very, very disappointed.
Friendly staff,clean,close to beach. Nothing negative
Room and view was wonderful! Staff was helpful, and the pool was relaxing. Loved the love music at the pool. Breakfast at the hotel resturant cost us a pretty penny.
This was a great place to stay. It was very nice and looked more modern than most of the hotels on the strip. Staff very friendly and helpful. Most rooms had a beautiful view of the ocean! The higher your room the better. Beds were very comfy. Room amenities: Keurig coffee maker, refrigerator, ice bucket, 4 glasses, safe, hair dryer, shampoo/conditioner/bath gel dispenser in shower, iron/board, mirrors on the closet doors, 2 bottles of water daily They also offered 2 welcome drinks from the bar upon arrival, free beach towels and 2 free beach chairs daily. Location: The location of this hotel was good for us. It is located at the corner of A1A and Sunrise Blvd. The beach was right across the street and this section of the beach wasn't as crowded. We did not need to rent a car. There was plenty of things within a block surrounding the hotel. There was a Thai sushi place, 24hr pizza place, Mediterranean/Vegan spot, deli/sandwich shop, ice cream, popcorn, Subway, 7 Eleven. There were also several souvenir shops, a pub and a couple of other small restaurants. We rented a scooter from Fun Rentals right behind the hotel so we could explore a little further. Great transportation without paying for valet parking. We also used the beach shuttle ($3/person). Other transportation options include Trolley ($1/ride), City bus (bus stop right out front), cab, Uber, bike rentals. The nightlife is about a mile south of the hotel (30 min walk) on A1A. The Galleria mall was about 1/2 mile west on Sunrise blvd...not far at all. Overall this was a great place and we would stay here again. The pool was sort of small though. I would have liked a microwave as well though. Restaurant in hotel was kind of expensive so we never ate there.
Clean, friendly staff Restaurant was very expensive
The woman at the front counter was extremely helpful and friendly. She immediately saw our daughter who is two and offered to have us a crib sent up immediately. Hotel restaurant server was also excellent. Gave us great service and the food was great. Seemed a little too "uppity" for our family. It always seemed as if someone was looking for a tip. My husband went down to get a luggage cart to take our bags downstairs and the guy wouldn't let him have the cart. Said it was a "liability". I've been to a lot of hotels and always used my own luggage cart. It's not a liability for heavens sake. It just means someone won't get a tip. Also the bed was not very comfortable but that's just a personal opinion. It could be very comfortable to someone else.
Very comfortable bed. Rooms are nice. Location to beach is great. Parking cost is $30/night. You can hear every sound through the door.
My boyfriend and I flew in from out of town and stayed here this past week for 3 days. Everything was amazing; the front desk was very professional and polite. Room service was great and accommodating. I loved the spa pool and pool side bar. The view of the marina from our room was breath taking. We will definitely be staying here again when we fly in for Christmas.
Everyone was very nice and knowledgeable I liked everything
A beautiful place and always feels like you are on a luxury vacation. The lobby bar is one of the best hotel bars ever. I am concerned my credit card will be used under someone else's name as my bill I received was incorrect at the end of my stay and had the incorrect t address on the statement... Every time I've been to the hotel the check in is a huge issue and great area of concern... Honestly, limits my likeliness to return due to headache of rooms are never ready (I checked in last time the room wasn't ready until after 6p and this time I checked in at 4p and had to choose a room on a lower floor due to room on the original was not ready).
Parking was $25
This hotel is showing its years and definately needs an overhaul. I'd say skip it.
The pool area was very nice and great location on the water close to the beach I reserved a room with a king size bed. When I arrived I was told there was none available and was given a room with two queen size beds. They seemed smaller than queen and were definitely cheap mattresses. Very uncomfortable. Also the wallpaper was peeling off the walls and there was mold on the walls. Definitely not a 4 star!
Comfort, atmosphere. Staff was friendly, helpful. Outdoor walking from place to place (i.e. room to room, room to pool) Food was not good and not enough a variety. Needs coffee. Laundry facilities not in the building. Wine was way overpriced.
The staff and food quality were excellent. The hotel grounds and facilities spacious and easy. Special kudos to the bar wait staff and bartender... friendly, accommodating, and excellent. Noise from the parking lot activity, the outside hallway and from the airport kept me awake all night.
Hotel did not look the same as pictures displayed online. The room smelling like old cigarette smell it wasn't a balcony either
Pool lounge and pool staff were very friendly and accommodating as was the bellmen. Lots of things tho do for kids. Breakfast menu at Mariners was very overpriced and of little value including drinks. Women's poolside restroom didn't have functioning locks on stalls.
The staff was awesome, Everyone was very friendly and willing to make our stay memorable. Our balcony was so relaxing after a long flight, we enjoyed looking out at the beautiful garden area.
Location; felt safe as a lone traveler. Friendly staff. Excellent housekeeping staff. No in room coffee maker.
Bathrooms were good and room standards were very acceptable Restaurant seemed a bit Galban hearted and lacked sole - being picky but bar AC was way too cold
The beach access was wonderful. The bar and restaurant had by far the best service of almost any where I've ever been. No doubt will return.
great beach did not receive my wake-up call, which was critical in making 6 AM flight.....very unhappy with the hotel
You will need a car or fairly long and expensive cab rides to go anywhere fun
The staff were very helpful, the suite was exceptional
The room was very small comparing to other hotels of same category
close to the beach
I loved the pool even though it was not for doing laps. The view from my room was awesome. The food was great and everything was very clean.
Kind staff. Excellent handling of an unusual situation. The room was a bit small. Also the closet is tiny and can only be opened by blocking the TV. No room to store luggage.
The location is the best.
Great location; spacious rooms; kitchen facilities; decent work out facilities. The hotel is showing some wear. Front desk and bell station are not particularly attentive. At check in, the bathroom in the original room was not clean.
Close proximity to the beach. We stayed at the change management period to Marenas Resort. The services were not good at all.
Just one cleaning lady was nice. Construction guys everywhere, noise, dust,smell.all restaurants in hotel closed! Second pool closed!SKYWALK-CLOSED! each time you go across the road with kids.Terrible experience this year.will never stop there again and will never recommend it to my friends!
The pool right on the beach are awesome. You can sit in the pool and watch the TVs at the pool bar. The mermaid show is great and I have seen it about 5 times now. We were not informed that it was under major renovation. The bar in our building didn't open until 5:30. There used to be two bars but one is now closed for renovation. Since there were no vending machines on the hall floors, if you wanted a soda or otherwise you only had one option. Walk out, across the parking lot to a different building (also under renovation) and go to the pool bar. I couldn't even find where breakfast was. If we were just informed of the renovations we would have simply waited a bit to go. I was so dissatisfied we probably wont go back.
Nice People Paying for parking across the street $30.00 a day, You are paying to stay there your parking should be free.
Front desk was very kind and helpful. Gym was very nice and clean, but would recommend having antibacterial wipes/spray to clean equipment off after you use. Beach area was beautiful along with pool. Wish you guys had almond milk available in little breakfast area. In the hotel room, it did seem a little dirty. In the hallway down towards the room there was always a "funny" smell in the hallway that lasted the whole time. On the last day, we found a large toenail by bathroom door and was very dingy/dirty was adjoining door to the room next to us.
Checked in at the B Ocean in Fort Lauderdale beach, the phone in the room wasn't working most of the time, staff said that they would send a tech to fix it, but no one never came. Ordered room service, waited two hours for them to tell me that the menu that was in the room was an outdated menu which they originally brought me when I had to order, cause there was no menu in the room, so it took me about 3 hours to get some dining in my room. And to have this room cleaned, I had to call at least twice to tell them to send someone to clean the room, and when they finally came, some supervisor came up to room 792 with an attitude to tell me that they were busy and that's why it took them so long. Overall, I will never stay at this hotel anymore, and recommended no one to stay here either. Service is extremely bad.
The best part of the resort/hotel was location. Depending on what building you stay at, the beach was within walking distance. Also, many restaurants and activities weren't far away. We had to use our cell phones to call the front desk, because the speed dial numbers on the hotel phones would ring busy when we call. Also, called for a wake up call, which we never received. Housekeeping would not come or would come in the late afternoon, when we get back from our outings; often times the hallway and under the bed was not cleaned up. When we went to the beach, we were told to raise a flag (which was provided on a pole) when we would like to have bar staff come to see what we need. No one ever came to check on anyone on the beach. The resort fee (according to Delta Vacations) includes 2 beach chairs, 2 bottles of water, 2 signature drinks, 2-2hr bike rental, board games, sand toys, each day. However when asked, I was told the signature drinks were discontinued from the resort fee 2 years ago. Overall, the value for what we paid was not worth it, and do not plan on going back. The pictures from the website are not a good representation of facilities or service. Renovation can only improve appearance.
My family has stayed in this hotel every year for five years over spring break. We have seen it transition from the Sheraton to B Ocean Resorts. It seems the hotel is less interested in families and more interested in catering to singles. 1. Loud music constantly played in the lobby even at 6:00 when you just want to quietly start your day with coffee and quiet. 2. Called room service and went straight to voice mail. Called again and they hung up. 3. The onsite restaurant, Naked Crab, had limited choices for kids and was very expensive.
View Everything at this hotel is broken, elevators, phones, the Skywalk that takes you from one side to the other. The pool is small and there is only 1 bathroom for everyone, the line was at least half hour long all day. It was faster to walk the 2 blocks, cross traffic and climb the stairs to use the bathroom in your room than wait in line, or walk to the beach, which it seemed mist were doing, and use nature's facilities. They also charge $20 a day to park you car and another $20 for resort fees, I'm not sure where that money goes, since everything is broke and the pool is the almost the smallest I've ever seen at a hotel besides a few motel 8's.
I booked a room at B Ocean Resort for NYE and the following night. First, I was assigned the wrong room in the wrong tower. The second day, our access card didn't work anymore, because the room was not properly registered as a back-to-back reservation. Second, while we ended up getting a room with lcean view, the sink wasn't properly working. Third, and the worst part about it, B Ocean Resort charger my credit card randomly with bills that I never signed off for. I had about 6 charges for random amounts on my bill, but had only signed one final bill at checkout. Lastly, the food is very expensive. For instance, we ordered one yoghurt as room service for breakfast and the bill, including taxes and tip was $20 (!) For a 4 stars "resort" I would expect way better service and staff, particularky considering their pricing. Billing my card with unauthorized charges is unacceptable!
Beach access was nice, but there are better places to stay in the area Once we arrived, we were told we have to pay a huge resort fee. Everything you want to do costs extra. Parking was $35/night - which they don't disclose until you arrive.
pool and right on the beach under construction. but can't help that
Great location Pillows, parking, no heating
It was a beautiful hotel with very friendly staff. We were able to checkin early and the junior suite with the balcony views was wonderful. That the ATM charged US$3.50 to take cash out.
Lovely hotel, large room although suite was booked. Balcony door did not lock
It was a great location however service and staff were average. No one really went out of their way to be helpful. We arrived at the hotel at 9 am and were not allowed into the room till 3pm. The jacuzzi tub had yellow water coming out of the faucet.
Location and suite we stayed in The valet parking - over priced and under delivered
Walking into the resort really felt like home. The staff was friendly and very accomodating and it felt so fancy! I really enjoyed my stay and I always stay at the Hilton when I travel, never disappoints! We had a jetted tub in the room and a view of the beach, the swimming pool overlooked the ocean which was walking distance from the hotel! Our whole experience with the resort was everything we dreamed of. Will definitely return our next trip to Fort Lauderdale!
Nice pool area, access to beach; good restaurant/bar; close to lots of activities in Ft. Lauderdale
Beach front and accessible to anything, nice ocean view from the room, clean hotel and it has everything we need. Front desk is horrible specially the person who checked us in. She told me that I will get a text or a phone call when the room is ready but unfortunately no one calls me back not text. I have to call and find out myself to see if our room was ready. Other than that everything was perfect.
access to ocean construction
The location was great and the rooms were very nice! The wedding we attended was beautiful. I had left a watch by the pool and checked with the front desk to see if anyone had turned it in. They simply said no and sent me on my way. However, when I checked at the pool restaurant, she asked me if the front desk had checked with lost and found. The front desk didn't even bring up lost and found as an option. Luckily, security had received the watch and we were able to get it back.
Great service, staff, food. Great location. Hidden fees. Mandatory "resort fee" should be part of up front cost, not an "indicental" learn-about-it-upon-checkout fee. Wifi painfully slow.
I had to wait until 6pm to check in
Beachfront, pools and very close to shopping, restaurants and activities Can be expensive
Execellent atmosphere, nice beach, very nice location.
This is a fabulous hotel and amazing value for money . I cannot praise it enough from the beautiful decor , the huge room, private beach and friendly staff . It's only ten minutes from cruise terminal and fort Hollywood airport and would make a great holiday destination as well as a stopover. Excellent hotel.
private beach was excellent and location of hotel was quiet. pools were large and clean. food quality was good . to find hotel was not easy , located off small road in estate , no sign at road side. hotel adds 18% to bill as tip even if you are not happy with service and then asks for more ( bigger tip ). i want to tip how i though the service not an automatic tip by hotel staff.
The property was gorgeous, classically elegant Florida. Low key and no overcrowding! The beach was beautifully maintained and the beAch staff - especially Lane were so nice and attentive! Restaurant service was spotty - the food was very good but even with low volume the service was not very attentive. We frequently waited a long time for service, had to ask for silverware, more water, etc.
private beach with chairs , 2 pools , volley ball and poing pong ,and new
Very nice resort...free upgraded room on the 5th floor with view of the ocean. Staff was okay. Super beach and very tropical like. Close to shopping too. Restaraunt is very good but expensive. Bug (c-roach) in the room, moved the table to hunt it down and noted the table hadn't been moved for awhile...food/dirty carpet.
Private beach Pool lounging area Private amenities in spa: pool, sauna, steam Restaurants on-site Gym Poolside restrooms a bit messy during peak family time - Memorial Day Slow (phone) response sometimes
Immediately pulling up you know this is going to be a beautiful place to stay! Staff was very nice and knowledgeable. Rooms were great and best of all we were right on the beach! Having Starbucks in the hotel was awesome! I would definitely go back!
Beautiful location. Staff were friendly and always willing to go out of there way. Clean and comfortable rooms. Loved pool restaurant. Access to the beach was perfect. You can see hotel is showing some age. Hard to listen to people talk about how they paid half your price to be there. Should be more consistent with price.
Pol area and beach View of ocean Starbucks Restaurant sea level Poor help. Dirty. Bad menu
they upgraded my room! They are nice loved them
We were greeted as we got out of the car and as soon as you walk into the hotel there was fresh fruit infused water and Olympic cookies. Room was clean and big enough for our group. The pool staff was SUPERB! Our waiter, Emanuel, always made sure we were taken care of and Judy made sure we always had the best seats by the pool. The gym was well equipped and even offered cold towels and fruit. Plus there was a great view of the ocean. My group will stay here every time we are in the area! $30 a day resort fee.
The room was quiet and clean and had the usual Westin amenities. No one was at the elevator to the beach so anyone could use the pool and they did. It was ridiculously crowded with people not even staying at the hotel. I had the choice to pay more for a resort fee (35.00+10.00) for chairs on the beach except there were none. The bathroom door was a slider w a 2" gap along w shutters that faced the room which didn't close properly so little privacy in the restroom. The carpet was worn and rippled. The worst of it was the parking: 39.00 a day but at 9pm my partner was called into work. I wanted to return alone but they informed me I'd pay 39.00 + 25.00 for the time we had been there. 64.00 for one day is ridiculous. No self parking, so one is at the mercy of the valet Mafia. Never again. I am a Starwood member and have stayed at many of their properties but this was the worst experience I've ever had.
Good location. Great views on beach side. I don't like being quoted a price on kayak.com paying that price and then having to pay a resort fee when I get there....especially when I don't know what my $60 resort fee got me. There were towels at the pool. Was that it? Went across the street to the beach, we swam and layed on lounge chairs under an umbrella...then a hotel staffer sats we either need to pay... $20/umbrella or $6/chair....why did I pay $60 in resort fees and I can't use a chair? No airport shuttle and outright dishonesty on pricing. I may stay there again, but I'm never paying a resort fee with no benefits again.
Excellent location right on the beach, awesome customer service & extremely friendly and helpful staff. I will definitely be coming back again both for business and with my family for leisure time! Nothing.
Pool, easy access to beach, towel and toy rental, away from restaurant/bar strip, walking distance to cvs for essentials and alcohol, easy access to Sun Trolley and bus to get to stores, museum, downtown. Expensive, resort fee, in-house restaurants served bad food and were very expensive, no close by family friendly cheaper food options, expensive beach chair and umbrella rentals, far from grocery store and other shopping
Storm met us at the taxi and escorted in and to our room His smile and warm demeanor set the tone for our short stay. He was excellent
The people who work there are super friendly and helpful. Excellent!
Great ocean view good location Resort hits you with lots of fees
Judy was fantastic. Cost of drinks.
The location was great, was never loud in the area. Beach is right out the front door. Great food within .5 mile walk. walk down to Las Olas for food and fun. For a young couple, we still paid about 2x as much as our kayak rental. It is $40 a day to park your car, and it's only valet, it's unlimited use of your car, but then you add tips. There is a resort fee not included, which is not too expensive. And we did choose to pay $25 extra a night for a view, which was worth it. Pool food is not great, and service is slow-- but go down to Las Olas for food and fun.
Location was convenient. Starbucks on site, which was great. There was no communication between staff. One person told you it was okay to do something and another person said it wasn't okay. They also charge you "service" charges and don't mention that means tip so you pay tip twice unless you ask.
Great location! Beautiful view of the golf course, especially from the balcony. As the hotel is a little dated, the rooms are gigantic. I would consider coming back in the future. Hotel is a bit dated, but well kept. Valet services takes long, so make sure to ask for your car 10/15 min before you need it. Be aware that there is a $12 fee for room service. Very few hotels charge this type of fee, since we are already paying a premium for the food.
Almost everything. We love this place, everybody is so kind and the landscap is beaultifull. The breakfeast is superb. The rooms are spacious and very confortable. The matress was old and deformed. Need to be replaced urgently. Doesn't macht with the hotel category.
The property was very nice...green and lush...great golf. The hotel staff was very friendly and nice. The restaurant/stake house - I think it is a Michael Mina restaurant - the service was horrible...worst I have had for the price point ...and I have dined at a lot of places around the world. I will definitely go back to the resort but I will not eat at the restaurant.
The beach at Sole hotel