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It locates at really lake side, so it is wonderfull. Floor in the room is not clean.
Large and comfortable room, bathroom without shower and primitive
Very bad parking possibility
Its location and old world charm Smokers at the bar during meals.The showers in the rooms need to be upgraded
good location, No parking space and not a good receptionist, since she is not supportive with limited English.
Walked around the historic old town. Visited the site of the salt mine. Too smokey. Despite guests being asked to smoke outside on balconies, they didn't. Also, location in center of village on square means noise starting about 6 AM. No elevator. Used primarily by tour groups who seem to "take over" the common areas at breakfast and congregate en masse before dinner.
Very good location, very central to everything there is to see in Hallstadt.Hotel original character. Booking.com did not explain that you need a pass to get into Hallstadt to get a vehicle into the town centre. Very confusing since the town is closed to traffic.
can enjoy breakfast with an amazing river view.
view, location it's cold, and there is walking noise
Nothing Arrival was difficult at best. Parking lots all full, had to wait for others to leave. Then wait for shuttle 30 minutes. 1:30 arrival, told could not checkin until after 3. At dinner greeter upstairs said yes, a table by water was available. I was led downstairs to a table that was not. Food average, wine list poor. Breafast was the worst I've seen ever in all my travels. Bag of slippers in room open, gross! Then at checkout, they tried to collect payment for a prepaid room. These scammers are in business to steal your dollars only, not ensure you have a pleasant stay. Hallstatt requires 2 hours to see, overrun by day trippers and a ghost then at night. I made big mistake staying over night here. Don't waste your time and money.
nice view of the lake and good location to see around Hallstatt bathroom and old furniture
The rooms were immacualte. TV didn't work. Staff only in the hotel from 9-5pm.
Very nice and confortable room, good breakfast, excelent location. The price was a bit high, but worth it.
The view of the lake and mountains
Beautifully decorated, large rooms and great breakfast.
Our room had a great view of Hallstatt Lake; the hotel is a newly renovated former museum and has all kinds of charm. The staff was excellent, and extremely courteous. The rooms were well-appointed and everything in them was brand new. For some inexplicable reason, the maids only work until noon. Therefore, if you sleep in and stay in your room later than that, it doesn't get cleaned.
We loved everything. One of the best hotels we have stayed in. Gorgeous rooms, perfect location, beautiful town!
Hotel was nice and modern, and pretty much center of the small town of Hallstatt right on the lake. We originally had a lake view room which was in a different building a short walk from the main hotel and registration desk, and we were asked if we would rather have a junior suite at the hotel for the same price. It was raining so we took the jr suite. It was nice, and actually too big for two, (actually two large rooms) and the extra room looked a little sparse. Would work well if you had additional people and needed a cot to be brought in. Staff was very friendly and accommodating.
Excellent location in a nice newly renovated hotel.
very modern up dated hotel, The staff (Sandra) was great. No Lift
Very spacious, clean and comfortable with excellent lake view. Staffs were very kind. Breakfast needs improvements.
Location and Friendly staff No air conditioning or fans. Worst dinner in hotel of our trip.
Room is clean and the hotel is new. The breakfast is good and the waiter is with hospitality. The room is small and not suitable for those who carrying big luggages.
The location just in front of the lake
The view is very beautiful but it was rainy heavily on the day we lived. There are only two plastic glasses for gargling and no cup or glassess for drinking water.
All the staff was very nice and careful. It's little bit hard to access to village in night time.
First of all, its location cannot be better. From my room, I can see Hallstatts see and it was so beautiful itself. It was exactly what I wanted. All staff was so kind and friendly. They gave some local knowledge and it was helpful. The room was clean and the bed was very comfortable. I can sleep very well. Breakfast was nice especially bread was fresh and delicious. I will definitely go back Hotel Haus Am See.
The staff were helpful and welcoming. Breakfast was great. Room was comfortable. No computer for guests who didn't bring their laptops to check emails.
The hotel is not far from train station and the rooms is spacious and as described. It is comfortable and with excellent view. A good place to stay.
It is located in a nice area with very nice view... it is close to Halstat... It has a nice lake view ... my room did not have a balcony , only a very small window
The lakeside situation and views. A suitable accommodation for a short stay.
very kind personnel; wonderful location upon the Mondsee; good food and comfortable rooms
This hotel is perfect for the money. It is close to everything from the mountains to the lake to the beautiful city of Hallstatt.
lake view from room; location not far from Hallstatt by way of ferry after short 15 min walk or by foot/car; buffet breakfast. spiders along bathroom window; hardly anyroom to sit on the toilet so we used the one's downstairs a few times; strange shower enclosure so the water escaped and a lot ended up on the bathroom floor instead of shower floor
Excellent location with very good view to the lake, it was amazing looking out of the window and see the mountains and the lake every morning, nice swimming pool area (water very cold) and terrace The breakfast could offer some varity during the week, some fruits; more information from the hotel staff would be nice to get re the programs, opportunities in the area
it was okay.. staff was friendly even speak english well.. but it;s fine location is not bad it;s so peacefull and beutifull it's okay
Locate by the lake but a little bit far from the dontown
Nice views and nice sauna and steam room. Too crowded.
Just amazing, Highly recommended
Hampshire Family and their staff very helpful and responsive. Nice location, excellent views and not too far from main town. If you have small children a car (4x4 or good snow chains in winter) is most convenient as small children ski buses and lots of kit don't make for a relaxing experience
Staff at the reception, very helpfull and polite. Room was horrible and food wasnt so good either. Not for young couples at all. They put us in the worst part of the hotel with really bad room...Not as it is on the pics at all...
familiar atmosphere , friendly staff, perfect holiday
Hotel was great, hotel staff were very friendly and was run by an English family. Rate includes half board, breakfast and dinner. View from hotel was fantastic. Perfect weekend getaway.
I really liked the way the hotel was decorated , the view from the rooms and the facilities
Christmas eve 6 course dinner was superb. The staff were helpful in every way. Smoking in the bar area, but this is still common in Austria, unfortunately.
all of the staff were friendly and very helpfull and the hotel was clean and tidy.The food choice was good for both breakfast and evening meal and the hotel is in a good location for access to the ski lifts. only one minor thing to be aware of, no ski wear or tracksuits etc to be worn for breakfast or dinner,if you know beforehand its not a problem.
Very convenient for Filzmoos skilift. Ample parking. Rooms OK. Food quality very good. Wellnes area and Saunas in good condition Service in the restaurant was unsatisfactory. It was not only slow but disorganised and 2 memebrs of staff were actually rude. 3 members of a mature family group had cause to complain. Management's response was to give reasons rather than accept the concerns and apologise - so this may not be an isolated incident. A pity as the hotel has many positives
Non smoking dining room, Excellent food, Very good Wellness, all round a very good hotel Smoking in the bar area could be a little bit uncomfortable for non smokers,