Hilton Garden Inn Hanover Arundel Mills BWI Airport

Guests consistently praise the cleanliness of the hotel, mentioning that the rooms are very clean and well-maintained.

Some guests have expressed concerns about the quality of the pillows and the availability of coffee. Additionally, there have been comments about the breakfast not meeting expectations and the need for better communication regarding breakfast charges.

Guests have highlighted the friendly and professional staff, with specific mentions of pleasant and patient interactions with the staff, as well as prompt and capable maintenance service.

Guests appreciate the hotel's location, the shuttle service to the casino, the free airport shuttle, and the pleasant experience with the front desk staff. Additionally, the hotel's amenities, including the bar, pool, and indoor jacuzzi, have been positively mentioned.

Some guests have expressed concerns about the quality of the beds and pillows, as well as issues with the internet connection and the need for bathroom fans. Additionally, there have been comments about outdated decor and the need for room service improvements.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer a quieter experience, consider visiting in November, which is the hotel's low season.

The hotel offers a free shuttle service to the nearby Arundel Mills Mall and the airport, making it convenient for guests to explore the area without the hassle of driving.

Some guests noted that certain rooms lacked basic amenities such as a microwave and refrigerator. It's advisable to confirm the availability of these amenities when booking a room.

A few guests mentioned encountering noisy neighbors, so it may be helpful to request a quiet room or bring earplugs just in case.

While some guests were pleased with the breakfast, others were surprised by additional charges. It's advisable to clarify the breakfast inclusions and any associated costs at the time of booking.

If you enjoy a livelier atmosphere, consider visiting in September, which is the hotel's high season.

Guests appreciated the convenience of the free airport shuttle, so take advantage of this service to and from the hotel.

Some guests encountered issues with room amenities such as the TV remote control and air conditioning. It may be helpful to promptly report any maintenance issues to the staff for resolution.

The hotel's proximity to the Arundel Mills Mall and Maryland Live Casino makes it a convenient choice for those interested in shopping and entertainment.