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It was in a convenient location Our first room was not cleaned, no towels, garbage on the floor, no toilet paper, broken toilet, and horrible smell. They moved our room and it was better, but I found a carpet beetle in my bed and a hair on the thread-bare wash cloth.
Super quick check in and early. Super comfy bed! Nope
overall a good room for the price no eggs for the continental breakfast
nothing at all Receptionist was not helpful. the receipt she had me sign did not match what I paid online. the air conditioning did not work in the room. lights did not work. 1 pillow on the bed. no shampoo, or soap. extremely disappointed would love a refund.
This property was the most reasonably priced option in the Hartford area. The hotel was adequate for my needs; I just needed a clean, safe room to sleep for the night. The hotel had a lack of parking; the adjacent lot that I was directed to by the night clerk was clearly marked as being only for customers of the adjacent business. I ended up creating my own parking space toward the rear of the hotel.
Service, room wasn't ready when we checked on at 8pm! Manager was working on fixing the lock, but have us another room.
This guest did not leave comments about this hotel.
The hotel staff was very kind and let us check in early. The cleanliness of the hotel was very poor. Spider webs, spiders, stains on the comforter, dirty carpet, poorly cleaned bathroom. I absolutely understand it is a 2 star hotel, so I don't expect much, but I do expect a clean hotel and clean bed.
It was a good location for where we were attending a wedding.
location was good; the room was spacious, staff was friendly and helpful The room itself was clean but the hotel a bit rundown and smelled of food odors and smoke (even though non-smoking facility)
It was dirty and cold
Liked the comfortable king sized bed and close proximity to kettle moraine national forest. The customer service was lacking. There seemed to be no one at the desk unless you called out and got people to get off their cell phones. When I asked for a map of kettle moraine national forest the person behind the counter simple said that they didn't have one. Only after inquiring where to get a map did he offer poor suggestions.
Clean! The rock that someone put at the back door to keep it open!! Not enough security cameras!!
The place was loud! The plumbing made endless loud noises and the AC was louder than most. The noise disrupted my sleep. On a more personal note, the property had political and religious signs out front. They made me uncomfortable to the point of considering breaking my reservation.
Leaving If I could of found another hotel I would of. Walked into the building on a sat night the whole hotel smelt of weed. And the staff wouldn't do anything about it.
The location was very convenient. There was a fridge in the room that worked really well. The hotel desperately needs a remodel. Despite being smoke free, the lobby has a faint smoke smell. Possibly because guests can stand right outside the entrance and smoke? The carpets are dark but feel like they have seen better days. The mattresses are ok but kind of lumpy. The breakfast was bland. The juices out of the machine were very watered down and the pastries did not have much flavor. There was crud on the ice machine. Everything just felt worn out.
My father in law was very comfortable with the room. Pool area. I was in there with my family only to have 3 young men come in. They shared something they were smoking. And then when he left, they were making obscene noises. I have 2 young children who were subjected to this.