Hat Yai Hotels

we requested to change our room because it has a smell once we go into the room. the staff was very efficient in changing us to a newly renovated room. they even show us 2 different rooms so we can pick which one we like. the breakfast is good and has quite a good variety. the hotel are in the midst of renovating their rooms now which they need it badly because the room is in a run down conditions now.

The Novotel is the only hotel in the area that is acceptable. They did try hard to entertain the guests on Christmas Eve with a special buffet and entertainment. It needs a complete renovation - rooms especially. Pool area was in very poor condition.

Basic amentities - toothbrush not provided.

Really helpful staff, we had to leave before breakfast by train, so the staff arranged to have a breakfast bag ready at check-out. Nice and clean rooms, though somewhat outdated. Good restaurant. No free internet.