Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "World class service."9.9 "99% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 10.0 "Management was excellent , said 100%." 8.9 "89% thought theservice was very professional ." -
8.9 "Location is great."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
8.8 "Breakfast is good."
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6.3 "Average value."
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6.3 "Average comfort."5.3 "Only 53% said
rooms were big enough ." 6.0 "Beds were acceptable for 60%." -
6.0 "Rooms are ok."5.3 "Only 53% said
rooms were big enough ." 6.0 "Beds were acceptable for 60%." 5.5 "Only 55% thought theshower was ok ." 6.0 "For 60%,maintenance was acceptable ." -
5.0 "Average amenities."5.0 "50% thought the
building was acceptable ." 5.0 "50% said theelevator was ok ." -
1.7 "Disappointing internet connection."2.0 "80% said the
wifi quality was bad ."
Overall Rating
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9.8 "World class service."9.9 "99% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
8.9 "Location is great."10.0 "
City centre within easy reach , said 100%." -
8.8 "Breakfast is good."
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5.9 "Average value."
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5.5 "Average comfort."5.1 "Only 51% said
rooms were big enough ." 5.0 "Beds were acceptable for 50%." -
5.1 "Rooms are ok."5.1 "Only 51% said
rooms were big enough ." 5.0 "Beds were acceptable for 50%." 5.3 "Only 53% thought theshower was ok ."
Overall Rating
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9.6 "World class service."9.8 "98% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
9.2 "Perfectly clean."9.5 "95% said
rooms were clean ." -
8.8 "Location is great."10.0 "
City centre within easy reach , said 100%." -
8.8 "Breakfast is good."
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6.5 "Average comfort."5.5 "Only 55% said
rooms were big enough ." 6.3 "Beds were acceptable for 63%." -
6.0 "Rooms are ok."5.5 "Only 55% said
rooms were big enough ." 6.3 "Beds were acceptable for 63%."
Overall Rating
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9.8 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.0 "Terrific location."
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6.4 "Average comfort."5.2 "Only 52% said
rooms were big enough ." -
5.8 "Rooms are ok."5.2 "Only 52% said
rooms were big enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Location, price and comfortable beds. The shower and bathroom was very small.
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8.0review from
Rooms clean and cheerful. Staff very helpful. Nothing, the room was great.
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6.0review from
Super nice staff, good location, ok price. Very difficult to find. Ask local people, they all know the way.
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6.3review from
very well placed for the centre of town, and in a quiet street Hardly the hotel's fault - but we found it impossible to arrive by car. Traffic and signs were impossible.Iraklion was the worst place in Crete for finding our way.We just gave up - and went to the airport (getting once more lost on the way) returned the hire car early, and went back by taxi. This turned out to be a very wise decision.
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4.7review from
Fine but nothing special
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6.0review from
Close to port - easy walking distance. Quiet. Clean. Basic and close to old town. Smokey lobby.
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5.2review from
Free wireless internet inside the room. Accessibility in the tourist center. It takes time to get water heated. It's a waste of water to do just that.
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6.4review from
Quiet in evening, Restaurants near-by and free wlan Hard to find a parking place.
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4.4review from
The location is near the city center and the port , easy access to transportation. The hotel is hard to find.We asked many people around there and no one seems to know the hotel , or even the Lahana street where it is located. I think the hotel should provide its map prior to the arrival of the customer. The map should be in Greek since the streets of Heraklion do not have their name written in English.
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5.2review from
The hotel was clean and the staff friendly. It was difficult to find and a bit expensive for what I received.
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6.0review from
Location, price and comfortable beds. The shower and bathroom was very small.
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6.0review from
Super nice staff, good location, ok price. Very difficult to find. Ask local people, they all know the way.
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6.3review from
very well placed for the centre of town, and in a quiet street Hardly the hotel's fault - but we found it impossible to arrive by car. Traffic and signs were impossible.Iraklion was the worst place in Crete for finding our way.We just gave up - and went to the airport (getting once more lost on the way) returned the hire car early, and went back by taxi. This turned out to be a very wise decision.
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4.7review from
Fine but nothing special
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6.0review from
Close to port - easy walking distance. Quiet. Clean. Basic and close to old town. Smokey lobby.
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5.2review from
Free wireless internet inside the room. Accessibility in the tourist center. It takes time to get water heated. It's a waste of water to do just that.
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6.4review from
Quiet in evening, Restaurants near-by and free wlan Hard to find a parking place.
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4.4review from
The location is near the city center and the port , easy access to transportation. The hotel is hard to find.We asked many people around there and no one seems to know the hotel , or even the Lahana street where it is located. I think the hotel should provide its map prior to the arrival of the customer. The map should be in Greek since the streets of Heraklion do not have their name written in English.
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5.2review from
The hotel was clean and the staff friendly. It was difficult to find and a bit expensive for what I received.
