9.6
Pros:The staff was very helpful. Z in Queens was particularly nice and made our drop off quick easy and something we will do again.Cons:We wanted to drive from our upstate home to JFK and it was an economic and convenient option. It was exactly what we wanted and at a great price too.Reviewed Jan 3 2020
review from![kayak]()
6.4
Pros:THE WAY HERTZ HANDLED THE TIRE PROBLEM WE HAD. THE PEOPLE AT THE VESTAL NY FACILITY WERE FRIENDLY AND VERY HELPFUL.Cons:THE DROPING OFF THE CAR AT THE SYRACUSE AIRPORT WAS A TOTAL NIGHTMARE. AND I STILL DON'T KNOW IF EVERYTHING IS OKReviewed Aug 26 2018
review from![kayak]()
8.0
Tendent at pickup was very rudePros:The car was great and the drop off was seemless and the guy was nice and helpful!Cons:The tendent when J went to pick up my car was extremely rude and I felt like she did not want to be there. She was not helpful and very condescending. Does not take debit cards even though, on the website, it said that they do take debit cardsReviewed Jul 23 2018
review from![kayak]()
8.4
Cons:The drop off at the terminal procedure. Didn't know whether there was a shuttle bus, or how to get to the terminal once we drop the car off.Reviewed Sep 27 2017
review from![kayak]()
4.0
Cons:I didn't like the way the employee at the Hertz Counter at Binghamton Hertz Airport treated me. He seemed disgusted that I had rented "the cheapest car that money can buy", as he stated with a total look of disdain on his face. The car that I was told would be a Nissan Sentra or a Chevrolet turned out to be a KIA - tiny. It was a terrible trip.Reviewed Apr 6 2017
review from![kayak]()
10.0
Fast and friendlyPros:The person who helped us was wonderful and the rental vehicle was so comfortable.Cons:Nothing- everything was greatReviewed Mar 27 2017
review from![kayak]()