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Hertz customer reviews

6.2
Okay10,000 verified ratings
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Cons -
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A
2.0 Poor
There was no rental car available. They didn’t tell me till the last second I ended up having to spend more money on a rental to use rideshare.
A
2.0 Poor
Unable to cancel my reservation due to an unanticipated change in a surgery schedule.
A
2.0 Poor
The vehicle I reserved was not available. Had to wait two hours for a vehicle that was unclean and unsafe (driver’s side brake light out) everything about the experience was awful. Even worse than the vehicle, was the nonchalant and uncaring attitude of the Hertz employees at the DFW location.Apparently, unless you are a Hertz gold customer you get treated like aluminum foil!!!!
A
10.0 Wonderful
we liked the ease of pick up, but the excess to drop of could be easier.
B
2.0 Poor
Terrible The car was dirty. The Hertz representative was unfamiliar with the system he was working with. He tried to explain to me that I had to return the car early, even though I had a confirmation of my reservation with the dates written on it. In the end, they charged me a fee for changing the reservation and, on top of that, another €150 for returning the car late. Despite my email to Hertz, I still haven't received a reply or a refund. This will not be tolerated anymore because I am forgetting about this company. They employ idiots.
J
2.0 Poor
Absolutely terrible experience where Hertz forced all customers to use a full EC vehicle instead of the manual shift gear GAS vehicle rented. They were abusive and rude to all customers and said that hey can do what they want and do not guarantee a vehicle and can substitute with what they want. People were irate and this is the same practice. The same “family” owns and controls the Hertz and Sixt locations in Ajaccio. It is pure racket and they ask you to upgrade to much larger and more expensive vehicles. Net net, I spent more than 6 hrs of my precious vacation time to look for EV charging station, find the ones that work, then queue for them and charge….horrendous, never again and this is not the Hertz standard I know
A
2.0 Poor
Pick up took two hours. They were very short staffed.
A
2.0 Poor
Obvious bait and switch as they charged me 5 times what I booked on here.
A
8.0 Very good
Great location and Customer Service experience!
A
4.0 Mediocre
I expereinced a flat tire with my rental and didn't have a spare tire in the truck, then I was charged roughly $250 USD for "emergency service" on top of my rental

Hertz car rental prices in the United States

Discover the best prices for you by selecting your travel dates on KAYAK.
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
4-5
$22/day
Ford Focus car
Ford Focus
or similar Small
4
2
4-5
$21/day
Class Intermediate Car car
Class Intermediate Car
or similar Medium
5
3
4-5
$23/day
Class Standard Car car
Class Standard Car
or similar Medium
5
3
4-5
$47/day
Chevrolet Malibu car
Chevrolet Malibu
or similar Large
5
2
4-5
$25/day
Jeep Wrangler car
Jeep Wrangler
or similar SUV
2
2
4-5
$30/day
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$48/day
Chevrolet Tahoe car
Chevrolet Tahoe
or similar SUV
5
2
4-5
$51/day
Nissan Maxima car
Nissan Maxima
or similar Luxury
5
5
4-5
$28/day
Ford Transit car
Ford Transit
or similar Van
5
3
4-5
$56/day
Class Luxury Car car
Class Luxury Car
or similar Luxury
5
5
4-5
$59/day
Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
5
3
2/4
$53/day
Nissan Frontier car
Nissan Frontier
or similar Pickup truck
5
3
2/4
$29/day
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
$51/day
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$18/day
Nissan Rogue car
Nissan Rogue
or similar SUV
5
3
4-5
$25/day
Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
$26/day
Class Commercial Truck car
Class Commercial Truck
or similar Commercial
5
3
2/4
$27/day
Chevrolet Equinox car
Chevrolet Equinox
or similar SUV
5
3
4-5
$30/day
Cadillac XT5 car
Cadillac XT5
or similar SUV
5
5
4-5
$51/day
Best rates found by KAYAK users in the past 48 hours.

Where can I find Hertz car rentals?

Address

1 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

1500 Masters Blvd

Hours

Monday08:00 - 12:3013:00 - 17:00
Tuesday13:00 - 17:0008:00 - 12:30
Wednesday08:00 - 12:3013:00 - 17:00
Thursday08:00 - 12:3013:00 - 17:00
Friday08:00 - 12:3013:00 - 17:00
Saturday08:00 - 12:3013:00 - 17:00
Sunday08:00 - 12:3013:00 - 17:00

Phone

+1 407 750 2053

Address

6677 Sea Harbor Dr

Hours

Monday08:00 - 12:3013:30 - 17:00
Tuesday08:00 - 12:3013:30 - 17:00
Wednesday13:30 - 17:0008:00 - 12:30
Thursday08:00 - 12:3013:30 - 17:00
Friday13:30 - 17:0008:00 - 12:30
Saturday13:30 - 17:0008:00 - 12:30
Sunday13:30 - 17:0008:00 - 12:30

Phone

+1 407 494 7355

Address

9001 E. Colonial Drive

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday10:00 - 13:00

Phone

+1 407 737 1103

Address

1 Grand Cypress Blvd

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 407 494 7352

Address

14100 Bonnet Creek Resort Lane

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 239 994 3796

Address

7499 S Augusta National Dr.

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 251 4640

Address

4040 Central Florida Pwky

Hours

Monday10:00 - 13:00
Tuesday10:00 - 13:00
Wednesday10:00 - 13:00
Thursday10:00 - 13:00
Friday10:00 - 13:00

Phone

+1 407 861 2339

Address

651 John Young Pkwy

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday09:00 - 16:00

Phone

+1 407 822 8110

Address

8701 World Cntr Dr

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 321 697 6100

Address

139 South Orange Avenue

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 362 6086

Address

3575 Vineland Road

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 849 3002

Address

6001 Destination Parkway

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 321 332 2836

Address

12401 International Drive

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 239 671 8091

Address

4134 Bear Road

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 407 859 1245

Address

4215 Lindy Cirlce

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

7400 International Drive

Hours

Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 239 671 7221

Address

4012 Central Florida Pkwy

Hours

Monday09:00 - 16:00
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 239 671 8091

Address

6550 Adventure Way

Hours

Monday08:00 - 12:3014:00 - 17:00
Tuesday08:00 - 12:3014:00 - 17:00
Wednesday14:00 - 17:0008:00 - 12:30
Thursday14:00 - 17:0008:00 - 12:30
Friday08:00 - 12:3014:00 - 17:00
Saturday14:00 - 17:0008:00 - 12:30
Sunday14:00 - 17:0008:00 - 12:30

Phone

+1 407 503 3156

Address

5387 Butler National Drive

Hours

Monday10:00 - 13:00
Tuesday10:00 - 13:00
Wednesday10:00 - 13:00
Thursday10:00 - 13:00
Friday10:00 - 13:00
Saturday10:00 - 13:00

Phone

+1 407 816 8846

Address

14900 Chelonia Pkwy

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Address

6300, Hollywood Way

Hours

Address

5398 Lee Vista Blvd

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 800 654 3131

Good to know

Most popular city

Most popular car type

Average price

Good deal

New York
Supplier choice
$107/day
$41/day

Top tips for renting a car from Hertz

  • 25% of our users found rental cars from Hertz for $89 or less
  • Book your rental car from Hertz at least 7 weeks before your trip in order to get a below-average price.
  • Luxury rental cars from Hertz are around 22% cheaper than other car types, on average.

FAQs about renting a car from Hertz

  • How much does it cost to rent a car from Hertz?

    On average a rental car from Hertz costs $70 per day.

  • What is the most popular rental car from Hertz?

  • How many car rental locations does Hertz have?

    Hertz has 7,526 rental locations worldwide. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Which countries does Hertz have rental car locations in?

    Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lithuania, Luxembourg, Madagascar, Malaysia, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, The Bahamas, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen and Zimbabwe

  • How much does it cost to rent a car from Hertz for a week?

    On average a rental car from Hertz costs $491 per week ($70 per day).

  • How much does it cost to rent a car from Hertz long term for a month?

    On average a rental car from Hertz costs $2,106 per month ($70 per day).

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