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Hertz customer reviews

6.2
Okay10,000 verified ratings
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L
2.0 Poor
They call 30 min before pick up and told me they didn’t have any cars to rent out. 😡
A
4.0 Mediocre
The car was an upgrade in great condition with NSW plates so we were really delivering it back for Hertz so the $300 one way charge was pretty ordinary
M
4.0 Mediocre
Hertz added $81 in charges for no apparent reason. They’ve claimed to have adjusted, however I’ve no confirmation.
C
10.0 Wonderful
Great helpful and knowledgable staff. They made it a very positive experience.
J
4.0 Mediocre
Liked quick pickup - bus was waiting when walked up - otherwise would have taken Avis Better - only 3 cars available upon pickup - settled for large minivan none of choices were good. Checkout at gate - attendant could not figure it out - very frustrating - had to go back to counter - they added extra charges that I needed to get taken off - still not sure that I was not overcharged. Return in Charleston was frustrating - no clear signs indicating how to get to rental return - navigation couldn't figure it out with the construction - very long walk with bags dragging to get to terminal - Bad Experience I wished I had stuck with Avis
A
10.0 Wonderful
Process was simple. Wished I got a Corolla. Forgot to refuel which caused a delay. Glad I found the Kayak rate.
A
2.0 Poor
Traveling with a disabled daughter, I rented from Hertz because the ad said it was in the airport. However, It was a train, two elevators, and at least a mile away. When we finally got to the counter, we had to wait for over an hour in line. Then I was told I need a toll scanner, an extra driver charge, a deposit, and in 5 minutes my $ 326 rental for the week was over $700!!! False advertising in every respect. I will never rent from Hertz again after being a customer for over 30 years! Who is running this business?
J
2.0 Poor
Hertz would not honor the confirmed reservation that I made. The inability to make adjustments to my trip cost me additional money. Horrible!
A
4.0 Mediocre
I experienced several issues with this rental. The electric vehicle I originally reserved was not available when I arrived, so I had to take a manual car instead. Later, when extending the rental, I switched to an automatic vehicle. During the trip it was very difficult to manage the reservation. My booking could not be found on the Hertz website or on Kayak using the reservation number, driver’s license, or my last name. Because of this I could not manage the booking online and had to try to reach the rental office by phone many times. The automated phone system was only in French and did not allow switching languages, which made it difficult to understand the options. I even had to purchase a local SIM card in order to try to reach the branch. When I finally spoke with a representative and later visited the branch, they kindly helped extend the rental and exchange the vehicle. However, the additional charges related to these changes were not clearly explained. I was also surprised to see charges such as a fuel fee despite returning the car with a full tank. I am currently contacting Hertz to review these charges.
D
2.0 Poor
Where to begin? Picked this car up around 9:30pm. I had already driven away from the rental facility when I noticed a couple of problems with the car. Firstly, the petrol tank was not full but only 7/8 (the gauge is misleading at first sight). But worse than that was that one of the safety features (the Active Lane Management system) was not working at all and flagged up a warning that the vehicle needed servicing to repair it. Then, when returning the car less than 18 hours later, the system at the Hertz counter would not initially accept the return of the vehicle due to excessive mileage of some 21,000 miles that I supposedly had driven in those 18 hours. This turned out to be a mistake on the outgoing mileage which instead of 23,000 had been logged into the system as 2,000. This was eventually resolved by the staff at the counter, but just added to the feeling that this was a dreadful rental.

Hertz car rental prices in the United States

These are the best prices for Mar 19 - 26.
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
4-5
$24/day
Ford Focus car
Ford Focus
or similar Small
4
2
4-5
$25/day
Mazda Mazda3 car
Mazda Mazda3
or similar Medium
5
3
4-5
$27/day
Volkswagen Jetta car
Volkswagen Jetta
or similar Medium
5
3
2/4
$38/day
Chevrolet Malibu car
Chevrolet Malibu
or similar Large
5
2
4-5
$27/day
Jeep Wrangler car
Jeep Wrangler
or similar SUV
2
2
4-5
$42/day
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$42/day
GMC Yukon car
GMC Yukon
or similar SUV
5
2
4-5
$60/day
Nissan Maxima car
Nissan Maxima
or similar Luxury
5
5
4-5
$23/day
Toyota Sienna car
Toyota Sienna
or similar Van
5
3
4-5
$56/day
Genesis G70 car
Genesis G70
or similar Luxury
5
5
2/4
$47/day
Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
5
3
2/4
$63/day
RAM Pickup car
RAM Pickup
or similar Pickup truck
5
5
2/4
$26/day
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
$74/day
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$24/day
Chevrolet Trax car
Chevrolet Trax
or similar SUV
4
2
4-5
$28/day
Nissan Rogue car
Nissan Rogue
or similar SUV
5
3
4-5
$30/day
Chevrolet Blazer car
Chevrolet Blazer
or similar SUV
5
3
4-5
$35/day
Jeep Wrangler car
Jeep Wrangler
or similar SUV
5
3
2/4
$42/day
Volvo XC90 car
Volvo XC90
or similar SUV
5
5
4-5
$66/day
Best rates found by KAYAK users in the past 48 hours.

Where can I find Hertz car rentals?

Address

1 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

1500 Masters Blvd

Hours

Monday08:00 - 12:3013:00 - 17:00
Tuesday08:00 - 12:3013:00 - 17:00
Wednesday08:00 - 12:3013:00 - 17:00
Thursday13:00 - 17:0008:00 - 12:30
Friday08:00 - 12:3013:00 - 17:00
Saturday08:00 - 12:3013:00 - 17:00
Sunday08:00 - 12:3013:00 - 17:00

Phone

+1 407 750 2053

Address

6677 Sea Harbor Dr

Hours

Monday08:00 - 12:3013:30 - 17:00
Tuesday08:00 - 12:3013:30 - 17:00
Wednesday13:30 - 17:0008:00 - 12:30
Thursday08:00 - 12:3013:30 - 17:00
Friday13:30 - 17:0008:00 - 12:30
Saturday08:00 - 12:3013:30 - 17:00
Sunday08:00 - 12:3013:30 - 17:00

Phone

+1 407 494 7355

Address

9001 E. Colonial Drive

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday10:00 - 13:00

Phone

+1 407 737 1103

Address

14100 Bonnet Creek Resort Lane

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 407 239 4239

Address

7499 S Augusta National Dr.

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 251 4640

Address

4040 Central Florida Pwky

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 407 861 2339

Address

651 John Young Pkwy

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday09:00 - 16:00

Phone

+1 407 822 8110

Address

8701 World Cntr Dr

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 321 697 6100

Address

139 South Orange Avenue

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 362 6086

Address

3575 Vineland Road

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 849 3002

Address

6001 Destination Parkway

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 321 332 2836

Address

12401 International Drive

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 239 671 8091

Address

4134 Bear Road

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 407 859 1245

Address

4215 Lindy Cirlce

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

7400 International Drive

Hours

Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 239 671 7221

Address

4012 Central Florida Pkwy

Hours

Monday09:00 - 16:00
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 239 671 8091

Address

6550 Adventure Way

Hours

Monday08:00 - 12:3014:00 - 17:00
Tuesday08:00 - 12:3014:00 - 17:00
Wednesday08:00 - 12:3014:00 - 17:00
Thursday14:00 - 17:0008:00 - 12:30
Friday14:00 - 17:0008:00 - 12:30
Saturday08:00 - 12:3014:00 - 17:00
Sunday14:00 - 17:0008:00 - 12:30

Phone

+1 407 503 3156

Address

5387 Butler National Drive

Hours

Monday10:00 - 13:00
Tuesday10:00 - 13:00
Wednesday10:00 - 13:00
Thursday10:00 - 13:00
Friday10:00 - 13:00
Saturday10:00 - 13:00

Phone

+1 407 816 8846

Address

14900 Chelonia Pkwy

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Address

6300, Hollywood Way

Hours

Address

5398 Lee Vista Blvd

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 800 654 3131

Good to know

Most popular city

Most popular car type

Average price

Good deal

New York
Medium
$101/day
$38/day

Top tips for renting a car from Hertz

  • 25% of our users found rental cars from Hertz for $82 or less
  • Book your rental car from Hertz at least 8 weeks before your trip in order to get a below-average price.
  • Luxury rental cars from Hertz are around 35% cheaper than other car types, on average.

FAQs about renting a car from Hertz

  • How much does it cost to rent a car from Hertz?

    On average a rental car from Hertz costs $72 per day.

  • What is the most popular rental car from Hertz?

  • How many car rental locations does Hertz have?

    Hertz has 7,389 rental locations worldwide. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Which countries does Hertz have rental car locations in?

    Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lithuania, Luxembourg, Madagascar, Malaysia, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, The Bahamas, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Western Sahara, Yemen and Zimbabwe

  • How much does it cost to rent a car from Hertz for a week?

    On average a rental car from Hertz costs $506 per week ($72 per day).

  • How much does it cost to rent a car from Hertz long term for a month?

    On average a rental car from Hertz costs $2,170 per month ($72 per day).