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Hertz customer reviews

6.2
Okay10,000 verified ratings
Traveler rating:
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A
4.0 Mediocre
Checked in online the day prior to pickup. Was then asked to check in again on my way to get the car. Went to the rental counter to check in. Gave my license to the counter employee and then after several awkward minutes of no communication from the employee I asked if everything was in order. “I can’t check you in because there are no cars ready”. I then asked how long my wait would be the answer was “I have no idea”. Fortunately the car was ready in about 10 minutes. I found the car and noticed the windshield was dirty and the smell of the cleaner they use was so potent that it gave me a headache on my 16 hour drive. Long story short the car wasn’t ready, the check in employee was borderline rude and the car smell was terrible. Other than that it was great!
A
10.0 Wonderful
Good experience!
A
6.0 Okay
Car selection was disappointing. We had either a huge truck or a sion
L
2.0 Poor
Hertz did not have a car when I arrived at the start time of my reservation, and said it could be one or several hours before one showed up. I rented a car from a different agency instead. It then took 4 phone calls and 2 hours to get a refund. 0/10 experience.
E
4.0 Mediocre
After doing the paperwork at the indoor counter, I was told to go outside to the pickup area and told to take any SUV in a specific area. There was no one out there to assist me. I had to take the time to read the Nissan Rogue manual to understand how to use the various options especially the GPS mapping and after connecting my cell phone be Bluetooth, I could not get the mapping to display. I had to drive to my location holding my cell phone to view the map. It was the next day that I found out that I needed a cable connection to view the mapping. I am very disappointed with that type of SUV and will never buy one nor will I use Hertz again. At my return drop off there was no one there to scan the SUV back in. I did as others and left the SUV in the line with the FOB to get into the airport terminal on time. EXTREMELY POOR SERVICE !
A
2.0 Poor
Quoted in candian dollars and charged american; charged bogus fees on top of it; told wrong place of pick up and was given a hard time by the salesperson
W
2.0 Poor
I just received an overdue notice from Hertz Overdue department. Is this because I used Kayak instead of booking directly with HERTZ?
S
4.0 Mediocre
The address for Hertz was inaccurately listed on momondo website, resulting in 2 uber rides to pick up. They gave us an electric car for managers special and then charged us to switch to gas car. Frustrating.
A
10.0 Wonderful
Ease of rental and no waiting time.
A
2.0 Poor
Charged extra fees and "mandatory" insurance which doubled the cost of the rental as we had booked it. They did not accept our own insurance even though it should have been accepted. Plus the car was smaller than we wanted and had questionable breaks. Never renting with them again.

Hertz car rental prices in the United States

These are the best prices for Mar 29 - Apr 5.
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
4-5
$24/day
Ford Focus car
Ford Focus
or similar Small
4
2
4-5
$24/day
Mazda Mazda3 car
Mazda Mazda3
or similar Medium
5
3
4-5
$27/day
Volkswagen Jetta car
Volkswagen Jetta
or similar Medium
5
3
2/4
$39/day
Chevrolet Malibu car
Chevrolet Malibu
or similar Large
5
2
4-5
$28/day
Jeep Wrangler car
Jeep Wrangler
or similar SUV
2
2
4-5
$42/day
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$42/day
Ford Expedition car
Ford Expedition
or similar SUV
5
2
4-5
$55/day
Nissan Maxima car
Nissan Maxima
or similar Luxury
5
5
4-5
$24/day
Ford Transit car
Ford Transit
or similar Van
5
3
4-5
$70/day
Genesis G70 car
Genesis G70
or similar Luxury
5
5
2/4
$54/day
Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
5
3
2/4
$66/day
RAM Pickup car
RAM Pickup
or similar Pickup truck
5
5
2/4
$26/day
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
$71/day
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$24/day
Chevrolet Trax car
Chevrolet Trax
or similar SUV
4
2
4-5
$27/day
Nissan Rogue car
Nissan Rogue
or similar SUV
5
3
4-5
$30/day
Class Standard SUV car
Class Standard SUV
or similar SUV
5
3
4-5
$31/day
Jeep Wrangler car
Jeep Wrangler
or similar SUV
5
3
2/4
$48/day
Volvo XC90 car
Volvo XC90
or similar SUV
5
5
4-5
$59/day
Best rates found by KAYAK users in the past 48 hours.

Where can I find Hertz car rentals?

Address

1 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

1500 Masters Blvd

Hours

Monday13:00 - 17:0008:00 - 12:30
Tuesday08:00 - 12:3013:00 - 17:00
Wednesday08:00 - 12:3013:00 - 17:00
Thursday13:00 - 17:0008:00 - 12:30
Friday13:00 - 17:0008:00 - 12:30
Saturday13:00 - 17:0008:00 - 12:30
Sunday13:00 - 17:0008:00 - 12:30

Phone

+1 407 750 2053

Address

6677 Sea Harbor Dr

Hours

Monday13:30 - 17:0008:00 - 12:30
Tuesday13:30 - 17:0008:00 - 12:30
Wednesday13:30 - 17:0008:00 - 12:30
Thursday13:30 - 17:0008:00 - 12:30
Friday13:30 - 17:0008:00 - 12:30
Saturday13:30 - 17:0008:00 - 12:30
Sunday08:00 - 12:3013:30 - 17:00

Phone

+1 407 494 7355

Address

9001 E. Colonial Drive

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday10:00 - 13:00

Phone

+1 407 737 1103

Address

14100 Bonnet Creek Resort Lane

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 407 239 4239

Address

7499 S Augusta National Dr.

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 251 4640

Address

4040 Central Florida Pwky

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 407 861 2339

Address

651 John Young Pkwy

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday09:00 - 16:00

Phone

+1 407 822 8110

Address

8701 World Cntr Dr

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 321 697 6100

Address

139 South Orange Avenue

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 362 6086

Address

3575 Vineland Road

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 849 3002

Address

6001 Destination Parkway

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 321 332 2836

Address

12401 International Drive

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 239 671 8091

Address

4134 Bear Road

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 407 859 1245

Address

4215 Lindy Cirlce

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

7400 International Drive

Hours

Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 239 671 7221

Address

4012 Central Florida Pkwy

Hours

Monday09:00 - 16:00
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 239 671 8091

Address

6550 Adventure Way

Hours

Monday14:00 - 17:0008:00 - 12:30
Tuesday14:00 - 17:0008:00 - 12:30
Wednesday08:00 - 12:3014:00 - 17:00
Thursday14:00 - 17:0008:00 - 12:30
Friday08:00 - 12:3014:00 - 17:00
Saturday08:00 - 12:3014:00 - 17:00
Sunday14:00 - 17:0008:00 - 12:30

Phone

+1 407 503 3156

Address

5387 Butler National Drive

Hours

Monday10:00 - 13:00
Tuesday10:00 - 13:00
Wednesday10:00 - 13:00
Thursday10:00 - 13:00
Friday10:00 - 13:00
Saturday10:00 - 13:00

Phone

+1 407 816 8846

Address

14900 Chelonia Pkwy

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Address

6300, Hollywood Way

Hours

Address

5398 Lee Vista Blvd

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 800 654 3131

Good to know

Most popular city

Most popular car type

Average price

Good deal

New York
Medium
$101/day
$39/day

Top tips for renting a car from Hertz

  • 25% of our users found rental cars from Hertz for $80 or less
  • Book your rental car from Hertz at least 8 weeks before your trip in order to get a below-average price.
  • Luxury rental cars from Hertz are around 37% cheaper than other car types, on average.

FAQs about renting a car from Hertz

  • How much does it cost to rent a car from Hertz?

    On average a rental car from Hertz costs $96 per day.

  • What is the most popular rental car from Hertz?

  • How many car rental locations does Hertz have?

    Hertz has 7,362 rental locations worldwide. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Which countries does Hertz have rental car locations in?

    Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lithuania, Luxembourg, Madagascar, Malaysia, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, The Bahamas, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Western Sahara, Yemen and Zimbabwe

  • How much does it cost to rent a car from Hertz for a week?

    On average a rental car from Hertz costs $669 per week ($96 per day).

  • How much does it cost to rent a car from Hertz long term for a month?

    On average a rental car from Hertz costs $2,868 per month ($96 per day).