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Hertz customer reviews

6.2
Okay10,000 verified ratings
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L
8.0 Very good
Everything was very good except they only had one person staffing the whole office which increased wait time.
A
6.0 Okay
Pickup was delayed by 1 hour.
A
6.0 Okay
The car I reserved wasn’t available at pickup. And after I did everything online to pick up my car, I still had to wait in line. Then the service agent wanted to me re-register online even though their site wasn’t working. It was a mess and took forever. Super inefficient staff.
A
10.0 Wonderful
As a gold member which anyone can be just by signing up, you can rent the car online then when you get to your destination you just find your name on the board, pick your car from the area you chose online and keys are waiting. You simply drive away. No lines. No waiting. Cameras inspect the car on the way out and back in when you drop it off. No waiting.
A
2.0 Poor
Can’t be any worse. Prepaid in full—-$600. Total ended up $1,000!? Unprecedented rip-off. Recharging equipment is limited at the airport and recharging takes a long time. Hertz should let customers know that they must arrive at the airport 2 hours earlier than the scheduled return. When picking up the car, we let them know we had already bought insurance (from Kayak as well), but they charged us full insurance anyway. They have no sense of shame.
A
2.0 Poor
When I booked car I was given a special promotion (nowhere said electric in small print as the rep from Hertz insisted). Car was booked for a long trip, there is no way I could stop often to charge vehicle. Very poor sales tactics from Hertz. Bad!
A
2.0 Poor
This is very simple. I understand that Hertz has rules and parameters that they operate in. When all of those are met the rental car experience should be smooth sailing. The Des Moines office was one of the worst places I’ve ever been for a rental car. I called customer care and and the representative told the gentleman at the desk to honor my reservation however he refused. I do not know him personally and I have never met him. I wasn’t rude. With all they said the guy at the desk still refused to rent me a car after two hours of going back-and-forth. Finally I was able to get my car. The context of this is that all flights were canceled and delayed out of the airport going to Chicago. The gentleman at the desk refused to let me rent a one-way rental to O’Hare airport on a debit card nowhere does it State that I can’t do that. I was well aware of the $500 hold and was OK with that. I had my own car insurance State Farm and everything should’ve been smooth. I even had a reservation. I used a third-party website kayak. I read all rules carefully. Nothing stated that I could not rent a one-way rental from one airport to another with the debit card. I hated the experience. It was embarrassing, strenuous and flat out wrong. The reason I didn’t call corporate or further pursue some satisfaction with this situation is because I wanted a cooling off period. I still feel wronged and am rather disgusted by the entire process.
J
2.0 Poor
No car after an 11 hour flight delay. Finally offered an older model Tesla which wouldn't hold a charge, trunk and door locks didn't work. Drop off was a nightmare. We were told we could drop off after hours in Newark. Key wouldn't fit so we left the car and had to FedEx the key to them despite the Hertz agent telling us to return the key in Manhattan (our destination,). No adjustment in price for delay or lack of car. Now they're claiming major damage to the car and trying to charge us extra. It has been the worst rental experience in 45 years of renting cars. Can't reach a person on the phone either. Their "customer service" is completely AI driven. I will NEVER rent from Hertz again.
C
2.0 Poor
They charged me for $70 of gas when I filled up right before the airport.
A
10.0 Wonderful
The car was in good condition and drove great!

Hertz car rental prices in the United States

These are the best prices for Aug 8 - 15.
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
4-5
$24/day
Ford Focus car
Ford Focus
or similar Small
4
2
4-5
$24/day
Kia K4 car
Kia K4
or similar Medium
5
3
2/4
$25/day
Volvo XC90 car
Volvo XC90
or similar Medium
5
3
2/4
$79/day
Nissan Altima car
Nissan Altima
or similar Large
5
2
4-5
$26/day
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$36/day
GMC Yukon car
GMC Yukon
or similar SUV
5
2
4-5
$46/day
Fiat 500 car
Fiat 500
or similar Small
2
2
2/4
$55/day
Nissan Maxima car
Nissan Maxima
or similar Luxury
5
5
2/4
$40/day
Toyota Sienna car
Toyota Sienna
or similar Van
5
3
4-5
$45/day
Genesis G70 car
Genesis G70
or similar Luxury
5
5
2/4
$55/day
Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
5
3
2/4
$76/day
RAM Pickup car
RAM Pickup
or similar Pickup truck
5
2
2/4
$38/day
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
$55/day
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$24/day
Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
$26/day
Nissan Rogue car
Nissan Rogue
or similar SUV
5
3
4-5
$27/day
Chevrolet Equinox car
Chevrolet Equinox
or similar SUV
5
3
4-5
$31/day
Jeep Wrangler car
Jeep Wrangler
or similar SUV
5
3
2/4
$39/day
Jeep Wagoneer car
Jeep Wagoneer
or similar SUV
5
5
4-5
$72/day

Where can I find Hertz car rentals?

Address

1 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

1500 Masters Blvd

Hours

Monday08:00 - 12:3013:00 - 17:00
Tuesday13:00 - 17:0008:00 - 12:30
Wednesday13:00 - 17:0008:00 - 12:30
Thursday13:00 - 17:0008:00 - 12:30
Friday08:00 - 12:3013:00 - 17:00
Saturday13:00 - 17:0008:00 - 12:30
Sunday13:00 - 17:0008:00 - 12:30

Phone

+1 407 750 2053

Address

6677 Sea Harbor Dr

Hours

Monday13:30 - 17:0008:00 - 13:00
Tuesday08:00 - 13:0013:30 - 17:00
Wednesday08:00 - 13:0013:30 - 17:00
Thursday13:30 - 17:0008:00 - 13:00
Friday08:00 - 13:0013:30 - 17:00
Saturday13:30 - 17:0008:00 - 13:00
Sunday13:30 - 17:0008:00 - 13:00

Phone

+1 407 494 7355

Address

9001 E. Colonial Drive

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday10:00 - 13:00

Phone

+1 407 737 1103

Address

14100 Bonnet Creek Resort Lane

Hours

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00

Phone

+1 407 239 4239

Address

7499 S Augusta National Dr.

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 251 4640

Address

4040 Central Florida Pwky

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 407 861 2339

Address

651 John Young Pkwy

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 407 822 8110

Address

8701 World Cntr Dr

Hours

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00

Phone

+1 321 697 6100

Address

139 South Orange Avenue

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 407 362 6086

Address

3575 Vineland Road

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 407 849 3002

Address

6001 Destination Parkway

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 12:00

Phone

+1 321 332 2836

Address

12401 International Drive

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+1 239 671 8091

Address

4134 Bear Road

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 18:00
Sunday07:00 - 18:00

Phone

+1 407 859 1245

Address

4215 Lindy Cirlce

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

7400 International Drive

Hours

Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 239 671 7221

Address

4012 Central Florida Pkwy

Hours

Monday09:00 - 12:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Phone

+1 239 671 8091

Address

6550 Adventure Way

Hours

Monday14:00 - 17:0008:00 - 13:30
Tuesday14:00 - 17:0008:00 - 13:30
Wednesday14:00 - 17:0008:00 - 13:30
Thursday08:00 - 13:3014:00 - 17:00
Friday08:00 - 13:3014:00 - 17:00
Saturday08:00 - 13:3014:00 - 17:00
Sunday14:00 - 17:0008:00 - 13:30

Phone

+1 407 503 3156

Address

5387 Butler National Drive

Hours

Monday10:00 - 19:00
Tuesday10:00 - 19:00
Wednesday10:00 - 19:00
Thursday10:00 - 19:00
Friday10:00 - 19:00
Saturday10:00 - 17:00

Phone

+1 407 816 8846

Address

14900 Chelonia Pkwy

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Address

6300, Hollywood Way

Hours

Address

5398 Lee Vista Blvd

Hours

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00

Phone

+1 800 654 3131

Good to know

Most popular city

Most popular car type

Average price

Good deal

New York
Medium
$113/day
$45/day

Top tips for renting a car from Hertz

  • 25% of our users found rental cars from Hertz for $84 or less
  • Book your rental car from Hertz at least 8 weeks before your trip in order to get a below-average price.
  • Luxury rental cars from Hertz are around 36% cheaper than other car types, on average.

FAQs about renting a car from Hertz

  • How much does it cost to rent a car from Hertz?

    On average a rental car from Hertz costs $108 per day.

  • What is the most popular rental car from Hertz?

  • How many car rental locations does Hertz have?

    Hertz has 7,381 rental locations worldwide. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Which countries does Hertz have rental car locations in?

    Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lithuania, Luxembourg, Madagascar, Malaysia, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, The Bahamas, Togo, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Türkiye (Turkey), U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Western Sahara, Yemen and Zimbabwe

  • How much does it cost to rent a car from Hertz for a week?

    On average a rental car from Hertz costs $753 per week ($108 per day).

  • How much does it cost to rent a car from Hertz long term for a month?

    On average a rental car from Hertz costs $3,227 per month ($108 per day).