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Hertz customer reviews

6.2
Okay10,000 verified ratings
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A
2.0 Poor
My contract stated my drop off would be March 26 at 6:30 PM. I arrived 2 days early and paid $151 extra for the early rental, specifically asking twice if that was all the cost. A couple days later I sat down to read my Hertz contract and it said the drop off now was changed to March 25 at 2:30 PM. After waiting on hold for a half hour I reached a live person and telling her the issue she actually laughed and said.. no, you need to drop it off on the 25th. I told her my original contract states the 26th but that didn’t matter so I had to pay extra. They emailed me a new receipt and they had changed the drop off to 2:30 not 6:30! I called again and waited and waited. After over 45 minutes I gave up and just extended it AGAIN! I paid in good faith for a rental through March. 26 at 6:30 but instead never got what was agreed upon. Horrible customer service, Horrible experience.
A
10.0 Wonderful
Easy airport pick up and drop off. Staff spoke English. No funny business upon return. Great experience.
S
2.0 Poor
Charged us a lot of money for insurance when we already had insurance and did not want the insurance and didn’t realize they charged us 600 extra dollars.
A
2.0 Poor
They called said they don't have car for me and won't refund. The phone don't even work when I try to call back. Feeling just got robbed.
A
2.0 Poor
I ve cancelled my reservation within 24 hours of booking and received confirmation, but have not received refund.
A
2.0 Poor
sucks
A
2.0 Poor
All horrible!!
A
10.0 Wonderful
Please clean the car interior before giving it away
A
8.0 Very good
Kayak was very good. Hertz pickup was very slow
R
2.0 Poor
The airport counter was quick, but then there was only one employee at the next level to give out the cars. The line was 15-20 people long and there did not actually seem to be any cars in the parking lot. People in the front of the line had been waiting a half hour to talk to the one employee. Others who had already talked to him were standing idly waiting for a car. We left without renting.

How other car rental agencies scored

Hertz car rental prices in the United States

These are the best prices for Apr 8 - 15.
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
4-5
$25/day
View Deal
Ford Focus car
Ford Focus
or similar Small
4
2
4-5
$25/day
View Deal
Mazda Mazda3 car
Mazda Mazda3
or similar Medium
5
3
4-5
$27/day
View Deal
Volkswagen Jetta car
Volkswagen Jetta
or similar Medium
5
3
2/4
$40/day
View Deal
Chevrolet Malibu car
Chevrolet Malibu
or similar Large
5
2
4-5
$28/day
View Deal
Jeep Wrangler car
Jeep Wrangler
or similar SUV
2
2
4-5
$42/day
View Deal
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$44/day
View Deal
Ford Expedition car
Ford Expedition
or similar SUV
5
2
4-5
$54/day
View Deal
Nissan Maxima car
Nissan Maxima
or similar Luxury
5
5
4-5
$22/day
View Deal
Toyota Sienna car
Toyota Sienna
or similar Van
5
3
4-5
$69/day
View Deal
Genesis G70 car
Genesis G70
or similar Luxury
5
5
2/4
$50/day
View Deal
Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
5
3
2/4
$63/day
View Deal
Class Full-size Truck car
Class Full-size Truck
or similar Pickup truck
5
5
2/4
$26/day
View Deal
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
$62/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$24/day
View Deal
Chevrolet Trax car
Chevrolet Trax
or similar SUV
4
2
4-5
$27/day
View Deal
Nissan Rogue car
Nissan Rogue
or similar SUV
5
3
4-5
$29/day
View Deal
Class Standard SUV car
Class Standard SUV
or similar SUV
5
3
4-5
$32/day
View Deal
Jeep Wrangler car
Jeep Wrangler
or similar SUV
5
3
2/4
$48/day
View Deal
Volvo XC90 car
Volvo XC90
or similar SUV
5
5
4-5
$67/day
View Deal
Best rates found by KAYAK users in the past 48 hours.

Where can I find Hertz car rentals?

Address

1 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

1500 Masters Blvd

Hours

Monday08:00 - 12:3013:00 - 17:00
Tuesday08:00 - 12:3013:00 - 17:00
Wednesday13:00 - 17:0008:00 - 12:30
Thursday08:00 - 12:3013:00 - 17:00
Friday08:00 - 12:3013:00 - 17:00
Saturday08:00 - 12:3013:00 - 17:00
Sunday08:00 - 12:3013:00 - 17:00

Phone

+1 407 750 2053

Address

6677 Sea Harbor Dr

Hours

Monday08:00 - 12:3013:30 - 17:00
Tuesday08:00 - 12:3013:30 - 17:00
Wednesday08:00 - 12:3013:30 - 17:00
Thursday08:00 - 12:3013:30 - 17:00
Friday13:30 - 17:0008:00 - 12:30
Saturday08:00 - 12:3013:30 - 17:00
Sunday08:00 - 12:3013:30 - 17:00

Phone

+1 407 494 7355

Address

9001 E. Colonial Drive

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday10:00 - 13:00

Phone

+1 407 737 1103

Address

14100 Bonnet Creek Resort Lane

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 407 239 4239

Address

7499 S Augusta National Dr.

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 251 4640

Address

4040 Central Florida Pwky

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 407 861 2339

Address

651 John Young Pkwy

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday09:00 - 16:00

Phone

+1 407 822 8110

Address

8701 World Cntr Dr

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 321 697 6100

Address

139 South Orange Avenue

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 362 6086

Address

3575 Vineland Road

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 849 3002

Address

6001 Destination Parkway

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 321 332 2836

Address

12401 International Drive

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 239 671 8091

Address

4134 Bear Road

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 407 859 1245

Address

4215 Lindy Cirlce

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

7400 International Drive

Hours

Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 239 671 7221

Address

4012 Central Florida Pkwy

Hours

Monday09:00 - 16:00
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 239 671 8091

Address

6550 Adventure Way

Hours

Monday08:00 - 12:3014:00 - 17:00
Tuesday14:00 - 17:0008:00 - 12:30
Wednesday08:00 - 12:3014:00 - 17:00
Thursday08:00 - 12:3014:00 - 17:00
Friday14:00 - 17:0008:00 - 12:30
Saturday08:00 - 12:3014:00 - 17:00
Sunday14:00 - 17:0008:00 - 12:30

Phone

+1 407 503 3156

Address

5387 Butler National Drive

Hours

Monday10:00 - 13:00
Tuesday10:00 - 13:00
Wednesday10:00 - 13:00
Thursday10:00 - 13:00
Friday10:00 - 13:00
Saturday10:00 - 13:00

Phone

+1 407 816 8846

Address

14900 Chelonia Pkwy

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Address

6300, Hollywood Way

Hours

Address

5398 Lee Vista Blvd

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 800 654 3131
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

New York
Medium
$100/day
$39/day

Top tips for renting a car from Hertz

  • 25% of our users found rental cars from Hertz for $79 or less
  • Book your rental car from Hertz at least 8 weeks before your trip in order to get a below-average price.
  • Luxury rental cars from Hertz are around 32% cheaper than other car types, on average.

FAQs about renting a car from Hertz

  • How much does it cost to rent a car from Hertz?

    On average a rental car from Hertz costs $95 per day.

  • What is the most popular rental car from Hertz?

    Standard (Mercedes-Benz CLA Shooting Brake or similar) is the most frequently booked rental car type from Hertz.

  • How many car rental locations does Hertz have?

    Hertz has 7,359 rental locations worldwide. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Which countries does Hertz have rental car locations in?

    Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lithuania, Luxembourg, Madagascar, Malaysia, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, The Bahamas, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Western Sahara, Yemen and Zimbabwe

  • How much does it cost to rent a car from Hertz for a week?

    On average a rental car from Hertz costs $665 per week ($95 per day).

  • How much does it cost to rent a car from Hertz long term for a month?

    On average a rental car from Hertz costs $2,850 per month ($95 per day).

Everything you need to know for your Hertz car rental