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Hertz customer reviews

6.2
Okay10,000 verified ratings
Traveler rating:
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M
4.0 Mediocre
We chose Hertz through Kayak and payed online. When we arrived at the airport to pickup the car. Kayak did not give us a good deal or hertz did not agree. We had to pay hundreds more and it turned out to not be a good deal at all. I should have gone with Avis as I prefer them and get rewards from being a preferred customer.
M
2.0 Poor
The car is fine. I checked in myself. Had a hard time finding my parking space. Had to walk back and forth through the parking lot. But the worst part was when I needed to extend the rental, I had to spend 1/2 an hour on the phone constantly being put on hold because I had booked my rental through Kayak rather than directly through Hertz. More and more I’m learning these 3rd party apps do nothing but make things worse. I was offered a link to extend the rental via email. But the link did not work because of Kayak. Just like every other company, all you care about is money.
A
4.0 Mediocre
You allowed me to book at a time the company was closed so I didn’t actually get my rental until the next day, they then claimed I was late so they gave it away and wanted to downgrade car class but charge me the same amount and refused to upgrade without charging me. Last minute car came in that met my class and they exchanged the car they just gave me. It was a poor experience.
A
10.0 Wonderful
As expected Great counter assistant
A
2.0 Poor
Car was not available at the airport and they charged me 60 dollars for not showing up. I will not use Kayak again. I will use a travel site that actually works.
N
10.0 Wonderful
Easy and quick.
A
2.0 Poor
I called Hertz multiple times to cancel my reservation, I even have an email confirming it is canceled. I was told I would receive a refund in 10 business days. I have still not recevied it.
A
8.0 Very good
To find hertz at the venetian was really difficult
C
8.0 Very good
Nice service
A
6.0 Okay
I was told I may have to pay $150.00 in U S dollars to clean the sand off the floor matt. I was not informed about that upon renting the vehicle. The spare tire was not inspected upon renting the vehicle. I returned the vehicle and was told the spare was flat. I don't know if there was a leak in the tire. It was never inspected upon renting the vehicle. Now I am excited to pay for a tire. Very disappointed with my experience.

How other car rental agencies scored

Hertz car rental prices in the United States

These are the best prices for May 29 - Jun 5.
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
4-5
$13/day
View Deal
Ford Focus car
Ford Focus
or similar Small
4
2
4-5
$13/day
View Deal
Mazda Mazda3 car
Mazda Mazda3
or similar Medium
5
3
4-5
$25/day
View Deal
Volkswagen Jetta car
Volkswagen Jetta
or similar Medium
5
3
2/4
$43/day
View Deal
Chevrolet Malibu car
Chevrolet Malibu
or similar Large
5
2
4-5
$17/day
View Deal
Jeep Wrangler car
Jeep Wrangler
or similar SUV
2
2
4-5
$30/day
View Deal
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$34/day
View Deal
Ford Expedition car
Ford Expedition
or similar SUV
5
2
4-5
$43/day
View Deal
Nissan Maxima car
Nissan Maxima
or similar Luxury
5
5
4-5
$34/day
View Deal
Toyota Sienna car
Toyota Sienna
or similar Van
5
3
4-5
$54/day
View Deal
Genesis G70 car
Genesis G70
or similar Luxury
5
5
2/4
$47/day
View Deal
Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
5
3
2/4
$70/day
View Deal
RAM Pickup car
RAM Pickup
or similar Pickup truck
5
5
2/4
$30/day
View Deal
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
$52/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$16/day
View Deal
Chevrolet Trax car
Chevrolet Trax
or similar SUV
4
2
4-5
$26/day
View Deal
Nissan Rogue car
Nissan Rogue
or similar SUV
5
3
4-5
$27/day
View Deal
Jeep Wrangler car
Jeep Wrangler
or similar SUV
5
3
2/4
$30/day
View Deal
Chevrolet Equinox car
Chevrolet Equinox
or similar SUV
5
3
4-5
$31/day
View Deal
Volvo XC90 car
Volvo XC90
or similar SUV
5
5
4-5
$66/day
View Deal

Where can I find Hertz car rentals?

Address

1 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

1500 Masters Blvd

Hours

Monday08:00 - 12:3013:00 - 17:00
Tuesday08:00 - 12:3013:00 - 17:00
Wednesday08:00 - 12:3013:00 - 17:00
Thursday13:00 - 17:0008:00 - 12:30
Friday08:00 - 12:3013:00 - 17:00
Saturday13:00 - 17:0008:00 - 12:30
Sunday08:00 - 12:3013:00 - 17:00

Phone

+1 407 750 2053

Address

6677 Sea Harbor Dr

Hours

Monday08:00 - 12:3013:30 - 17:00
Tuesday13:30 - 17:0008:00 - 12:30
Wednesday13:30 - 17:0008:00 - 12:30
Thursday13:30 - 17:0008:00 - 12:30
Friday13:30 - 17:0008:00 - 12:30
Saturday13:30 - 17:0008:00 - 12:30
Sunday08:00 - 12:3013:30 - 17:00

Phone

+1 407 494 7355

Address

9001 E. Colonial Drive

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday10:00 - 13:00

Phone

+1 407 737 1103

Address

14100 Bonnet Creek Resort Lane

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 407 239 4239

Address

7499 S Augusta National Dr.

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 251 4640

Address

4040 Central Florida Pwky

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 407 861 2339

Address

651 John Young Pkwy

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday09:00 - 16:00

Phone

+1 407 822 8110

Address

8701 World Cntr Dr

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 321 697 6100

Address

139 South Orange Avenue

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 362 6086

Address

3575 Vineland Road

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30

Phone

+1 407 849 3002

Address

6001 Destination Parkway

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 321 332 2836

Address

12401 International Drive

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 239 671 8091

Address

4134 Bear Road

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 407 859 1245

Address

4215 Lindy Cirlce

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 407 859 8400

Address

7400 International Drive

Hours

Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 239 671 7221

Address

4012 Central Florida Pkwy

Hours

Monday09:00 - 16:00
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+1 239 671 8091

Address

6550 Adventure Way

Hours

Monday14:00 - 17:0008:00 - 12:30
Tuesday08:00 - 12:3014:00 - 17:00
Wednesday08:00 - 12:3014:00 - 17:00
Thursday14:00 - 17:0008:00 - 12:30
Friday08:00 - 12:3014:00 - 17:00
Saturday14:00 - 17:0008:00 - 12:30
Sunday08:00 - 12:3014:00 - 17:00

Phone

+1 407 503 3156

Address

5387 Butler National Drive

Hours

Monday10:00 - 13:00
Tuesday10:00 - 13:00
Wednesday10:00 - 13:00
Thursday10:00 - 13:00
Friday10:00 - 13:00
Saturday10:00 - 13:00

Phone

+1 407 816 8846

Address

14900 Chelonia Pkwy

Hours

Monday08:00 - 12:30
Tuesday08:00 - 12:30
Wednesday08:00 - 12:30
Thursday08:00 - 12:30
Friday08:00 - 12:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Address

6300, Hollywood Way

Hours

Address

5398 Lee Vista Blvd

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+1 800 654 3131
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

New York
Medium
$102/day
$44/day

Top tips for renting a car from Hertz

  • 25% of our users found rental cars from Hertz for $82 or less
  • Book your rental car from Hertz at least 8 weeks before your trip in order to get a below-average price.
  • Luxury rental cars from Hertz are around 31% cheaper than other car types, on average.

FAQs about renting a car from Hertz

  • How much does it cost to rent a car from Hertz?

    On average a rental car from Hertz costs $98 per day.

  • What is the most popular rental car from Hertz?

    Premium (Bentley Continental GT or similar) is the most frequently booked rental car type from Hertz.

  • How many car rental locations does Hertz have?

    Hertz has 7,381 rental locations worldwide. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Which countries does Hertz have rental car locations in?

    Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lithuania, Luxembourg, Madagascar, Malaysia, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, The Bahamas, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Western Sahara, Yemen and Zimbabwe

  • How much does it cost to rent a car from Hertz for a week?

    On average a rental car from Hertz costs $686 per week ($98 per day).

  • How much does it cost to rent a car from Hertz long term for a month?

    On average a rental car from Hertz costs $2,939 per month ($98 per day).

Everything you need to know for your Hertz car rental