Guest Reviews
Overall Rating
7.4
Good
Based on 3,842 reviews
Cleanliness
7.6
Comfort
7.1
Pickup/Dropoff
7.3
Value for money
7.1
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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6.8
Cons: No one was at the counter from 9:30 until shortly after 10. My pickup time was 10.
review from
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6.0
Pros: The agent was really laid back and made the pick up and drop off process SUPER easy.
Cons: The care they gave me is a death trap because I was driving in very wintry conditions. Places without snow and ice might have been fine.
review from
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2.0
No agent at pickup desk. Had to switch to competitor on the spot
Cons: Could not pick up car because there was no agent at the Hertz desk at MQT airport.
review from
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10.0
Pros: very pleased
review from
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2.0
Rental agent wasn't even there, so couldn't pick u
Cons: Rental agent wasn't even at the desk. Waited 30 min and tried calling the phone number left on a sign which went straight to voicemail. The agents at the other car rental companies' desks nearby said they hadn't even seen anyone come in today. I gave up and rented a car from National instead.
review from
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6.0
Pros: The agent was really laid back and made the pick up and drop off process SUPER easy.
Cons: The care they gave me is a death trap because I was driving in very wintry conditions. Places without snow and ice might have been fine.
review from
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2.0
No agent at pickup desk. Had to switch to competitor on the spot
Cons: Could not pick up car because there was no agent at the Hertz desk at MQT airport.
review from
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2.0
Rental agent wasn't even there, so couldn't pick u
Cons: Rental agent wasn't even at the desk. Waited 30 min and tried calling the phone number left on a sign which went straight to voicemail. The agents at the other car rental companies' desks nearby said they hadn't even seen anyone come in today. I gave up and rented a car from National instead.
review from
Where can I find Hertz car rentals in Gwinn?
225 Airport Road, Hertz car rentals
Address
225 Airport RoadPhone
+1 906 346 4355FAQs About Renting a Car From Hertz in Gwinn
What is the most popular rental car from Hertz in Gwinn?
Full-size (Ford F-150 or similar) is the most frequently booked rental car type from Hertz in Gwinn.
How many car rental locations does Hertz have in Gwinn?
Hertz has 1 rental location in Gwinn. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Sawyer Intl Airport (MQT)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Sawyer Intl Airport (MQT)?
Yes