10.0
Pick-up took longer than expected but overall we were very pleased.Reviewed May 23 2023
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6.0
Staff - very slow - one person and a queueReviewed May 13 2023
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9.2
Pros:Good valueReviewed Apr 26 2019
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6.0
Cons:Extra fees at the time of pick up. Felt really shadyReviewed Sep 13 2018
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6.0
Cons:signageReviewed Aug 31 2018
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4.4
Don’t be late or you’ll be sorry!!Cons:We were over the 2 hour pickup window due to a rail delay. Hertz gave away our car (an automatic that I paid $200 extra for in Scotland). Only car left was a stick shift...fine I’ll drive a stick!! But no reduction of price !!!Reviewed Aug 8 2018
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8.4
Overall very good experiencePros:Car upgrade due to Easter. Staff was very friendly. Car was in excellent condition.Cons:Had to wait for about 30 mins at the airport for the pick-up of the car.Reviewed Apr 8 2018
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8.8
The car was excellent!Pros:The car was excellent!Cons:I was waiting for a car in car parking by railway station. There was no information while booking what exact place on railway station should I wait a carReviewed Apr 7 2018
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5.2
Very rude and unfriendlyPros:QuickReviewed Aug 10 2017
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2.0
I got screwedCons:Later pick up than expected so car I reserved was let go and I was charged double for a different car. They blamed Kayak. Either Kayak or Hertz should pay me a refundReviewed Jul 7 2017
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9.2
Pros:The car was in great condition, and easy to drive. Friendly staff and good price.Cons:I had requested a small car, and made my reservation weeks in advance, but none was available so I had to go for the next size up. Not a huge deal, but I would have preferred a smaller car. I also got bad advice on the gas deal.Reviewed Jun 5 2017
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