6.8
Cons:I filled out all of the information online and was given an estimate price and when I got to the counter they had none of that information and the car ended up costing more than I was expecting.Reviewed Aug 2 2019
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6.4
I paid more for the car for one day than I paid to fly from DTW to BMIPros:The employee that gave me the car.Cons:The price was terrible.Reviewed Aug 1 2017
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10.0
35 mpg yeahPros:I am a bigger guy and rented a compact, I was worried I wouldn't be comfortable. I was surprised it was not bad at all. It was a nice short trip.Cons:I couldn't find anything I didn't like about my rentalReviewed Apr 19 2017
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6.4
Cons:Very poor service at Pellston Airport. Had to wait over 45 minutes for attendant/employees (all three of them) to return to desk to pick up the car. This was not around lunch time, but late afternoon, and all three left the desk completely unattended with a "will return at" clock, and all returned together. They didn't return until 15 minutes after the sign said. No apologies or explanation given. Windshield had a crack, and fender had a pretty good sized dent, that the employees missed and wouldn't have included on the damage report had we not insisted it be put on the rental information.Reviewed Sep 12 2016
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10.0
Pros:Fantastic service at PLN. Great service at dtw.Reviewed Sep 7 2016
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6.0
Expensive!Pros:Nice car, clean car, guy at the pick up was very kind, gave me a navigation system (I thought this was included nowadays)Cons:Guy at pick up wrote down the wrong adress of dropoff. I had no idea were to go in the middle of Chicago, being by meself and on vacation here. I had to park the car in a garage with extra cost, also extra cost for using my dutch phone (around 100 dollars extra) Car hire was 466 dollars for 24 hours!!Reviewed Jul 11 2016
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