2.0
Price went up three folds... plenty of hidden fees. The clerk didn't disclose that I was being charged for an extra hour. I would prefer keeping the car an extra day.Reviewed May 4 2023
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6.0
Received the car with less than a full tank and then filled it up more than full. Probably paid for 100km worth of gas that I shouldn't have.Reviewed Nov 14 2022
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7.9
There was a bottle of cold Tim Horton coffee that spilled and dried under the driver seat.. not impressedReviewed Aug 21 2021
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5.6
Pros:At pick up, the receptionist requested more money than specified on my reservation.Cons:I should have paid the amount on my reservation.Reviewed Dec 18 2019
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9.2
Pros:Pleasant employees and gave us a great car. So quick and easy at Quebec City Airport.Cons:Although I booked on a Canadian website, and went to a Canadian place the booking ended up being in American dollars which made it not really a deal.Reviewed Oct 7 2019
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2.0
Cons:Charged 50 percent more at the airportReviewed Sep 29 2019
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9.6
Pros:Everything was great, friendly staff, great car. and zero issues.Cons:Drop off procedure was not clear. To be fair its airport set up and not Hert's policy. After hours drop off was not clear, but we figure it out.Reviewed Aug 18 2019
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10.0
Cons:We could have been told extra features we didn't see we had such as the GPS which we didn't recognize for three days.Reviewed Aug 14 2019
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10.0
Pros:Very friendly and helpful staffReviewed Jun 24 2019
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9.6
Pros:Good price. Contract ready upon arrival.Cons:Check in could be faster.Reviewed Jun 9 2019
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10.0
WonderfulPros:Staff was amazing! The rental process was very very easy, and the airport's accessibility was perfect.Cons:There was nothing to dislike.Reviewed Apr 21 2018
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5.6
Pros:Being able to drop it off anywhere. Car was cleanCons:The windshield washer was probably not made for cold weather. It was freezing and causing poor visiby Overall expensiveReviewed Dec 30 2017
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