Pros (+) Good location. Comfortable bed and pillows. Pretty quiet for a hotel.
Cons (-) Customer service was lacking. Front desk not very personable.
4 stars
Hilton Houston-Post Oak by the Galleria
2001 Post Oak Boulevard, Houston, TX 77056-4401, United States
Houston, TX
See location+1 713 961 9300Photos of Hilton Houston-Post Oak by the Galleria
Overview
Hilton Houston Post Oak by the Galleria has a location that is close to the famed Galleria Mall, many restaurants, and lots of entertainment. The hotel has all-new facilities and some of the most spacious rooms in the area. There is a free shuttle service for those without a vehicle to get to any attractions that are within three miles of the property, and on-site parking is available for a fee for those driving.
Guests will have their choice of 448 rooms. There are rooms with a king bed or two queens, suites that include wet bars, large living spaces and some with city views, and executive rooms that include access to the Executive Lounge. Guests with special needs can also book accessible rooms. Regardless of room type, guests will enjoy WiFi access, large work desks, premium cable programming, and floor-to-ceiling glass doors that open to a balcony.
Dining at Hilton Houston Post Oak by the Galleria can be done in room or at The Promenade. Other on-site venues include Java Jive, the Terrace Pool Bar, and The Brittany Bar. Off-property though, there are many more options. Guests can walk to Masraff’s in four minutes, Caracol Mexican Coastal Kitchen in five minutes, and North Italia in five as well.
Guests at Hilton Houston Post Oak by the Galleria who are looking for something to do don’t have to look far. The Galleria Mall is just a few minutes from the property. The Houston Zoo is less than five miles away. Other attractions nearby are the Toyota Center, Minute Maid Park, and NRG Stadium.
Latest deals for Hilton Houston-Post Oak by the Galleria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Houston-Post Oak by the Galleria
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Shuttle service (free)
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Shuttle service (free)
- Parking
- Valet parking
- Private parking
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Things to do
- Gift shop
- Golf
- Beauty salon
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Pool
- Rooftop pool
- Outdoor pool
Fitness
- Fitness center
Reviews of Hilton Houston-Post Oak by the Galleria
7.9
Good
1045 verified ratings
Wonderful
526
Very good
126
Good
109
Okay
66
Fair
64
Mediocre
40
Poor
114
Summary of reviews
Guests say
Guests appreciated the great location and spacious room sizes of the hotel. However, many expressed concerns about cleanliness issues, including sightings of roaches and unpleasant odors. Service at the front desk was also noted as a problem, with some guests experiencing rudeness and delays. Additionally, the cost of parking was a common complaint, leading to dissatisfaction with the overall value for price.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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7.8 out of 10
402 reviews
7.9 out of 10
387 reviews
8.2 out of 10
4 reviews
9.5 out of 10
1 review
8.3 out of 10
3 reviews
All reviews
Pros (+) Location is great, facility is average!!
Cons (-) Parking is a problem, no self parking and you can wait for your car for a long time.. During peak hours, valet department don't answer your call..even if they do you may still wait !!!
Cons (-) Had to use valet parking the whole time as the regular deck was closed, and there was an extended wait to get the car when I was ready. The room could also use a refrigerator.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Hilton Houston Post Oak by the Galleria?
Guests can enjoy dining at The Promenade, Java Jive, the Terrace Pool Bar, and The Brittany Bar. Additionally, there are many off-property dining options within walking distance.
What can guests expect from the rooms at Hilton Houston Post Oak by the Galleria?
Guests can choose from 448 rooms, including those with a king bed or two queens, suites with wet bars and city views, and executive rooms with access to the Executive Lounge. All rooms feature WiFi access, large work desks, and floor-to-ceiling glass doors that open to a balcony.
What are the nearby attractions to Hilton Houston Post Oak by the Galleria?
Nearby attractions include the Galleria Mall, Houston Zoo, Toyota Center, Minute Maid Park, NRG Stadium, and various museums and parks within a few miles of the property.
What are the common concerns about the hotel?
Some guests have mentioned concerns about cleanliness, outdated rooms, expensive parking, and noise levels in certain areas of the hotel.
What are the unique offerings of Hilton Houston Post Oak by the Galleria?
The hotel offers spacious rooms, a free shuttle service for attractions within three miles, on-site dining options, and a location close to the Galleria Mall and various restaurants. Additionally, guests can enjoy the Terrace Pool Bar and access to the Executive Lounge.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room with a View
Opt for a room with a balcony facing the city for a scenic experience, as some rooms offer great city views.
Consider Accessible Rooms
If you have special needs, consider booking an accessible room to ensure a comfortable stay.
Utilize the Free Shuttle Service
Take advantage of the hotel's free shuttle service to conveniently access attractions within three miles of the property.
Explore Nearby Dining Options
Venture off-property to explore nearby dining options such as Masraff’s, Caracol Mexican Coastal Kitchen, and North Italia, all within a short walking distance.
Check for Room Cleanliness
Some guests reported issues with room cleanliness, so it's advisable to check the room upon arrival and report any concerns to the staff.
Be Mindful of Parking Fees
Keep in mind that on-site parking is available for a fee, and some guests found the parking charges to be relatively high.
Consider Room Type for Added Comfort
Consider booking a suite with a wet bar and large living space for added comfort during your stay.
Take Note of Noise Levels
Be aware that some guests mentioned noise issues, so if you're sensitive to noise, it may be beneficial to inquire about room locations.
Enjoy On-Site Dining Options
Make the most of the on-site dining venues, including The Promenade, Java Jive, the Terrace Pool Bar, and The Brittany Bar for a variety of dining experiences.
Visit Nearby Attractions
Explore nearby attractions such as the Galleria Mall, Houston Zoo, Toyota Center, Minute Maid Park, and NRG Stadium, all located within a short distance from the hotel.
Location
2001 Post Oak Boulevard, Houston, TX 77056-4401
What's nearby
- Lakewood Church1.9 mi
- Buffalo Bayou Park3.5 mi
- Rice University4.4 mi
- Museum of Fine Arts4.4 mi
- Houston Museum of Natural Science4.5 mi
- Houston Zoo4.7 mi
- Hermann Park4.8 mi
- Sam Houston Park5.4 mi
- Co-Cathedral of the Sacred Heart5.5 mi
- Downtown Houston5.5 mi
- Houston Theater District5.7 mi
- Houston JPMorgan Chase Tower5.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Houston-Post Oak by the Galleria
Low season | July |
|---|---|
High season | March |
Average price (weeknight) | $206 |
Average price (weekend night) | $208 |
When to book a room at Hilton Houston-Post Oak by the Galleria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hilton Houston-Post Oak by the Galleria
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Value for money | 7.2 |
|---|---|
Distance to city center | 5.6 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 12.9 mi |
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