HomeTowne Studios by Red Roof Houston - West Oaks/ Energy Corridor

Guests have mentioned that the beds are very comfortable, providing a good night's sleep during their stay.

Yes, the hotel offers free parking, and guests have found the parking lots to be sufficient and well distributed around the property.

The hotel does not offer breakfast, but guests have appreciated the kitchenette facilities in the rooms. However, some guests have mentioned issues with the cleanliness of the kitchenette and the surrounding property.

While some guests have praised the cleanliness of the rooms, others have reported issues with bugs, dirty towels, and overall cleanliness of the property.

Guests have had mixed experiences with customer service. While some have praised the friendly and helpful staff, others have reported unprofessional behavior and dissatisfaction with the service.

Some guests reported being placed on higher floors, which may be inconvenient if the elevator is out of order. Requesting a room on a lower floor could be more practical, especially if carrying luggage.

Several guests mentioned issues with hot water, room cleanliness, and maintenance. It may be beneficial to verify room amenities upon check-in and promptly report any discrepancies to the staff.

While the hotel is close to various attractions, some guests noted concerns about the area, including drug activity and safety. It's advisable to be cautious, especially during late hours.

Multiple guests reported issues with cleanliness, including roaches and dirty towels. It's recommended to thoroughly inspect the room upon arrival and promptly notify the staff of any concerns.

Some guests experienced unexpected charges, such as a deposit not disclosed during booking. It's advisable to inquire about all potential charges before finalizing the reservation.

Despite the hotel's accessibility features, some guests did not receive the requested room type, causing inconvenience. It's important to confirm accessibility needs in advance to ensure a suitable room allocation.

While some guests appreciated the security measures, others expressed discomfort with the surrounding environment. It's essential to be aware of the security situation and report any issues to the hotel staff.

Several guests faced challenges with maintenance, room cleaning, and staff professionalism. It's recommended to promptly address any service-related issues with the management for a timely resolution.

Some guests noted the lack of amenities and maintenance issues in the laundry room. It's advisable to manage expectations regarding available facilities and inquire about their condition before use.

Guests reported witnessing illegal activities and disturbances around the property. It's important to be mindful of the surroundings and take necessary precautions, especially during late hours.