Discover the newly transformed Sheraton Houston Brookhollow Hotel, conveniently located minutes from the Galleria and downtown at Interstate 610 and U.S. Highway 290. Both George Bush Intercontinental Airport (IAH) and Hobby Airport (HOU) are easily accessible. Each of our 382 guest rooms, including 82 Club Level rooms and 14 suites, showcases the latest Sheraton innovations. Relax in our signature Sheraton Sweet Sleeper® Bed. Enjoy incredibly fast High Speed Internet Access at no charge, a flat screen television, and a spacious work desk with an ergonomic chair. Upgrade to our Club Levels for exclusive access to the Sheraton Club Lounge, which offers complimentary breakfast Monday through Friday, and afternoon hors d’oeuvres and beverage options Monday through Thursday. Our Houston Brookhollow hotel offers free parking as well as complimentary transportation to the world-famous Galleria and select shopping, dining, and entertainment venues nearby. Get energized in the fully-equipped Sheraton Fitness center or lounge by the outdoor pool. Stay connected in the lobby’s Link@Sheraton(SM) experienced with Microsoft®, where guests can work amid a sense of community and belonging while on the road. Sample the Tex-Mex at Cimarron, one of Houston’s great restaurants, for breakfast, lunch, and dinner; and relax with a cold beer, a glass of wine, or a refreshing cocktail in Tuxedo’s Lobby Bar. You can also indulge in a private meal via our room service. Event planning is easy with 15,200 square feet of lobby-level meeting space, including the 8,000-square-foot Grand Ballroom. Make your Houston meeting memorable with enhanced audiovisual services and ultra-fast broadband capabilities. Take advantage of our newly renovated Bridal Suite on your big day. Whether you’re planning a meeting, a conference, a retreat, a wedding, or a special event, our dedicated Convention Services staff is ready to assist in planning your next gathering down to the last detail.
It was clean, comfortable and quiet.
Great room, good quality for money, clean, quiet,
Upon checking in we were asked for a credit card for incidentals, which is normal. However, we were never offered the amount that would be put on hold. We had to ask how much would be put on hold. We were told 50.00. Because it struck us as weird that the amount was not offered upon arriving in the room we checked the amount requested. 150.00 we're put on hold. We called the front desk and we're told that it should not have been 150.00 (after we pointed out that the room was prepaid and it is not usual to charge the whole night's fee on a prepaid room) and that it would be returned. It was not. It still appeared on our statement. Not cool.
I liked the price!
The clientele made me feel uncomfortable.
There was a free shuttle bus that took me and my friend to the Galleria. The breakfast buffet was nice. The room was clean, but noisy.
The staff were surly and slovenly and unresponsive. The rooms were noisy as next to the freeway (should have more sound proof windows then). City taxis refused to go to this hotel or didn't know where it was. Cleaning staff ignored 'do not disturb' signs and were very noisy. Biggest problem was that it was in the middle of nowhere and I had to take the free shuttle bus (runs three times a day) to get to the Galleria and then take a taxi to anywhere else. The shuttle bus only travels in a 5mile radius.
Room good bed good and breakfast good
When check out there appear some stange bill such as the phone bill and breakfast bill(my breakfast should be include)
Comfortable room, gym, pool, great breakfast.
They did not have my booking.com reservation. Then they accomodated me but did not note that breakfast is included so I had to sign for my breakfast bill and then re-claim it at check out. Pool opening times are not on hotel book in the room. Also pool does not have changing facility and this was not advised to me by the reception staff or the hotel book so I went down and had to go back up to the room to change, back down again and then go back up all wet ! One of the main reasons for me was the shuttle to Galeria but last shuttle is at 4.30 pm. Again, this was not stated on hotel info on booking.com
They allowed us to bring our two dogs in without an additional pet fee, they had toiletries made by Bliss, Starbucks coffee, and Tazo tea in the hotel room, and the internet was free.
The wireless internet signal was very weak on the 8th floor.
Yes they did not have wireless internet and cable interned did not work. How can conduct business without internet now a days.
its location to the convention
the rooms were old. no microwave or ice box in room.
Clean, quiet, convenient location near restaurants between downtown and IAH airport.