Overview

Crowne Plaza Houston Galleria Area

7611 Katy Freeway, Houston, TX 77024, United States
+1 800 863 7818

$98+

Overall guest ratings

8.2/10 Excellent
Based on 1,078 reviews

Review highlights

  • 8.4
  • 8.4
  • 6.6
  • 6.2

Good to know

  • Professional service
  • Comfortable beds
  • Good accessibility by car

Nearby

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    About

    Perfectly located near the Galleria Mall, Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location at the I-10/610 interchange close to Reliant Park, George R. Brown Convention Center, Texas Medical Center and Toyota Center.With over 12,000 square feet of unique meeting space, your single point of contact via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are The Place to Meet among hotels in Houston. Houston visitors can enjoy easy access to popular area attractions where you can spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo. In Houston on business we are minutes away from a number of Fortune 500 companies including Weatherford, Schlumberger, Shell, GE, Exxon Mobil, AIG and Air Liquide. From the Crowne Plaza Sleep Advantage® program to the 24-hour fitness and business centers, outdoor oasis pool, The SeventySix11 Bistro & Lounge, plus free scheduled shuttle service within 5 miles, we provide upscale amenities to pamper our guests. IHG Rewards Club Members can enjoy our beautiful IHG Rewards Club Lounge on the 6th Floor with happy hour from 5PM - 7PM Monday - Thursday with a full service bar and hors d'oeuvres. Becoming a IHG Rewards Club Member is free and easy to do at check-in.We look forward to showing you a warm Texas welcome!

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Concierge service
    • Gift shop
    • Express check out
    • Free Internet
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews of Crowne Plaza Houston Galleria Area

    Overall Rating

    8.2 Excellent
    Based on 1,078 reviews
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
      7.9 "79% found the restaurant service to be one of the best."
      9.4 "94% were happy with the room service."
      7.1 "Management was excellent, said 71%."
    • 8.4 "Location is great."
      7.9 "Great parking, according to 79%."
      8.8 "88% liked the proximity to shopping."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% thought parking was inexpensive."
      8.7 "87% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
    • 8.2 "Good value."
      9.1 "91% thought it was a great value."
    • 8.2 "Breakfast is good."
    • 7.0 "Good cleanliness."
    • 6.6 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 6.2 "Internet is average."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
      6.7 "For only 67%, the facilities were new enough."
    • 6.1 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.7 "57% thought the minibar was ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
      5.7 "57% thought the kitchenette was ok."
    • 5.8 "Average comfort."
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    Overall Rating

    8.2 Excellent
    Based on 409 reviews
    • 8.4 "Good value."
    • 8.4 "Location is great."
      7.7 "Great parking, according to 77%."
      10.0 "100% thought parking was inexpensive."
      7.7 "Easily accessible by car, said 77%."
      9.0 "90% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      8.2 "82% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 6.4 "Food is average."
    • 6.0 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
    • 5.6 "Average comfort."
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    Overall Rating

    8.6 Excellent
    Based on 291 reviews
    • 8.5 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.3 "Location is great."
      7.9 "Great parking, according to 79%."
      10.0 "100% thought parking was inexpensive."
      7.5 "Easily accessible by car, said 75%."
    • 8.1 "Good value."
    • 8.0 "Breakfast is good."
    • 7.2 "Good pool."
    • 6.4 "Food is average."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.6 "Average comfort."
    • 5.4 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
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    Overall Rating

    7.8 Good
    Based on 258 reviews
    • 8.4 "Great service."
      8.2 "82% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.4 "Location is great."
      8.1 "Great parking, according to 81%."
      8.8 "88% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
      10.0 "100% thought parking was inexpensive."
    • 8.2 "Breakfast is good."
    • 8.2 "Good value."
      9.3 "93% thought it was a great value."
    • 6.8 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.5 "Internet is average."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.8 "Average comfort."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
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    Overall Rating

    7.8 Good
    Based on 118 reviews
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.1 "Location is great."
    • 7.8 "Good breakfast."
    • 7.5 "High value."
    • 7.0 "Good pool."
    • 6.7 "Food is average."
    • 6.7 "Vibe was decent."
    • 6.1 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.7 "Average comfort."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Comfortable beds"
    "Good accessibility by car"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    great location
    friendly staff nice
    beautiful pool area
    upgraded our room to a suite
    nice and clean
    hotel was nice
    nice room
    staff was very courteous
    hear the traffic
    free parking
    restaurant and bar
    valet parking
    galleria area
    close to the galleria
    frontage road
    houston
    freeway so noisy
    small elevators
    loud flushing
    convenient to the galleria
    disturb sign

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