We had to wait longer to check out. And the hotel also has an odd smell. Otherwise all good, I am satisfied and happy! Nice breakfast too
3 stars
Staybridge Suites Houston Willowbrook
Photos of Staybridge Suites Houston Willowbrook
Overview
Get a big warm welcome at the Staybridge Suites Houston Willowbrook! Relax in our spacious all-suite hotel. With easy access to Sam Houston Race Park, Willowbrook Mall, George Bush Intercontinental Airport (IAH), and Houston Methodist Willowbrook Hospital. Let us welcome you to your home-away-from-home with fully equipped kitchens, free Wi-Fi, HDTV's, fitness center, and complimentary shuttle service to nearby corporate offices. Enjoy relaxing at our backyard-patio with comfortable seating and a BBQ pavilion. Start the day off with our free hot breakfast buffet available daily, and our complimentary Social Happy Hour on Monday, Tuesday, and Wednesday evenings, which features a variety of appetizers with free beer and wine. We care about family pets, your furry friends are welcome here, too. Fees and restrictions apply. Close to area employers: NOV (National Oilwell Varco), Schlumberger, Premium Oilfield Services, Siemens, Baker Hughes, Weatherford, Stratum Reservoir, ExxonMobil, HP, and Wurth. Come stay with us at the Staybridge Suites Houston Willowbrook.
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Amenities at Staybridge Suites Houston Willowbrook
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- TV
- Cable or satellite TV
Kitchen
- Wine glasses
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
- DVD player
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kid-friendly buffet
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Grill
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Parking and transportation
- Free parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Outdoor pool
Fitness
- Fitness center
Reviews of Staybridge Suites Houston Willowbrook
7.7
Good
327 verified ratings
Wonderful
192
Very good
34
Good
29
Okay
15
Fair
12
Mediocre
11
Poor
34
Summary of reviews
Guests say
Guests appreciated the great location, spacious rooms, and breakfast offerings. However, many reported issues with cleanliness, including bed bugs, and poor service experiences, particularly with maintenance and housekeeping.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.6 out of 10
202 reviews
7.8 out of 10
63 reviews
8.8 out of 10
8 reviews
8.4 out of 10
2 reviews
All reviews
Pros (+) Large rooms, social evenings, large and free parking
Cons (-) My room was an exception compared to my coworkers. But the phone didn't work, the TV had no remote, the wifi coverage didn't reach my room, house keeping doesn't refill coffee maker.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with a variety of options, including hot breakfast items that change daily.
Are there any concerns about cleanliness at the hotel?
Some guests have mentioned concerns about cleanliness, including issues with roaches, outdated furniture, and carpets that need replacement.
What are the best times to visit the hotel?
The high season is in June, and the low season is in February. Consider visiting during the low season for potentially quieter stays.
How is the hotel's customer service?
While many guests have praised the friendly and helpful staff, some have also reported encounters with rude or unapologetic staff members.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience for those traveling by car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the great views from rooms facing the fountain or the green forest, providing a peaceful and scenic experience.
Consider Low Season Visits
February is considered the low season, which could offer quieter surroundings and potentially lower rates.
Check Nearby Attractions
The hotel is within driving distance of various attractions, including the Houston Arboretum & Nature Center, Memorial Park, and the Gerald D. Hines Waterwall Park, providing opportunities for outdoor activities and exploration.
Be Mindful of Room Selection
Some guests reported issues with room cleanliness and maintenance, so it may be beneficial to inquire about recent updates or maintenance when selecting a room.
Utilize the Kitchen Facilities
The hotel offers kitchen facilities, including a dishwasher, microwave, and refrigerator, which can be convenient for guests looking to prepare their meals during their stay.
Consider Pet-Friendly Rooms
If traveling with pets, it's advisable to confirm the hotel's pet policy and request a pet-friendly room to ensure a comfortable stay for both guests and their furry companions.
Check for Special Services
The hotel provides complimentary breakfast, a fitness center, and laundry facilities, offering added convenience and value for guests during their stay.
Be Aware of High Season Crowds
June is considered the high season, so guests visiting during this time may encounter larger crowds and potentially higher rates.
Inquire About Housekeeping
Some guests reported issues with housekeeping, so it may be helpful to inquire about the frequency and quality of housekeeping services during the stay.
Consider Transportation Options
The hotel offers free parking and is accessible by car, making it convenient for guests who prefer to drive or rent a vehicle during their visit.
Location
10750 North Gessner Road, Houston, TX 77064
What's nearby
- Willowbrook Mall1.9 mi
- Buffalo Bayou Park14.5 mi
- Lakewood Church15.4 mi
- Sam Houston Park15.7 mi
- Houston Theater District15.8 mi
- Houston Grand Opera15.8 mi
- Downtown Houston15.8 mi
- Houston JPMorgan Chase Tower16 mi
- Co-Cathedral of the Sacred Heart16.4 mi
- Minute Maid Park16.5 mi
- Toyota Center16.6 mi
- George R. Brown Convention Center16.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Staybridge Suites Houston Willowbrook
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | $100 |
Average price (weekend night) | $107 |
When to book a room at Staybridge Suites Houston Willowbrook
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Staybridge Suites Houston Willowbrook
FAQs when booking at Staybridge Suites Houston Willowbrook
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Value for money | 7.7 |
|---|---|
Distance to city center | 16.0 mi |
Nearest Airport | Houston George Bush Intcntl |
Distance to airport | 12.5 mi |
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