Fairfield Inn & Suites Houston Northwest/Willowbrook

Guests have consistently praised the hotel's cleanliness, with many mentioning the spotless rooms and clean facilities.

Some guests have expressed concerns about the availability of amenities such as TV rooms, the fitness area, and the snack shop. Additionally, there have been comments about the small and dirty pool, as well as issues with the working cable TV and the quality of breakfast.

Guests have frequently highlighted the friendly and helpful staff, with specific mentions of the front desk staff being attentive and polite. However, there have been isolated comments about rude or unhelpful staff members.

Guests have appreciated the spacious and clean rooms, comfortable beds, and beautiful decor. Some have also mentioned the convenience of having a separate living room area and a second TV in the suite.

The hotel is located in a great area, with convenient access to Willowbrook mall, restaurants, and night spots. Guests have also highlighted the quiet and clean environment, making it a good choice for a quick getaway.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Many guests praised the cleanliness of the rooms, but some mentioned issues such as a foul smell, dirty shower curtains, and electrical wires protruding from the ceiling. It's advisable to thoroughly inspect the room upon check-in and request a change if any issues are found.

Some guests reported having to change rooms multiple times due to issues like electrical problems and uncleanliness. If you encounter any problems with your room, don't hesitate to request a change.

While most guests were satisfied with the room amenities, a few mentioned issues such as non-functional TVs and a lack of running water in the sink. It's advisable to verify the functionality of amenities upon check-in and report any issues immediately.

Several guests mentioned that the hotel was quiet, providing a pleasant stay. However, a few guests reported noise disturbances at night. Consider requesting a room in a quieter area of the hotel.

Some guests experienced issues with their reservations, including not having the booked bed size available upon arrival. It's recommended to double-check your reservation details with the hotel before arrival.

If you have special requests such as a specific room location or amenities, it's advisable to verify with the hotel in advance to ensure they can accommodate your needs.

While many guests praised the breakfast, some mentioned that it could be improved, particularly in terms of variety and comfort of the dining area. Adjust your expectations for the breakfast experience accordingly.

While some guests enjoyed the pool, others reported it being small and dirty. If the pool is an important amenity for your stay, it's advisable to inquire about its condition before booking.

A few guests mentioned difficulties with access to the parking lot and automatic doors. If you have mobility concerns, it's recommended to inquire about the hotel's accessibility features before booking.