Services and conveniences
Accessibility and suitability
Basics
Bathroom
Dining
Media and entertainment
General
Health and safety
Laundry
Bedroom
Outdoor
Family friendly
Pool and spa
Parking and transportation
Workspace
Things to do
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options available at the hotel?
The hotel houses Daily Grill, which offers breakfast, lunch, and dinner, and presents guests with everything they need for an enjoyable night without having to leave the hotel. Those wanting to unwind with a drink can do so in the in-house bar. A selection of dining options can also be found in close proximity to the property.
Are there any specific amenities for families with children?
The hotel treats guests to babysitting/child services and offers cribs available for families traveling together.
What are the common concerns about the hotel's parking?
Several guests have expressed concerns about the parking, mentioning that it can be difficult to find a parking spot as it is shared with the Galleria Mall.
What can guests expect from the hotel's customer service?
Guests can expect excellent customer service, as mentioned in several reviews praising the great staff and the staff going above and beyond to make guests feel special.
When is the best time to visit the hotel?
The high season for the hotel is in January, and the low season is in October.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to The Galleria offers guests easy access to a range of popular attractions, including Gerald D. Hines Waterwall Park and Williams Tower, all within a 10-minute walk.
Consider Room Selection Carefully
Some guests recommended requesting a room away from the elevators to avoid noise disturbances, especially from the elevators inside the room.
Be Mindful of Parking
Several guests expressed dissatisfaction with the parking, so it's advisable to consider this aspect and explore alternative parking options if needed.
Check for Special Services
The hotel staff received praise for their exceptional customer service, with some guests highlighting the staff's efforts to go beyond the call of duty to ensure a comfortable stay.
Explore Dining Options
While the hotel offers dining at the Daily Grill, guests also have the option to explore a variety of dining options in close proximity to the property.
Consider Low Season Travel
October is noted as the low season, which could be a good time to visit for those looking to avoid crowds and potentially secure better rates.
Be Aware of Additional Charges
Guests should be mindful that Wi-Fi isn't complimentary, and breakfast options may be limited, as mentioned by some reviewers.
Take Advantage of Family-Friendly Services
The hotel offers babysitting/child care services and cribs, making it a convenient choice for families traveling with children.
Stay Informed About Room Amenities
Some guests mentioned issues with room service and housekeeping, so it's advisable to clarify the availability and quality of these services before booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | January | $269 | $294 |
Cheapest month to stay with an average 20% drop in price. | Most expensive month to stay with an average 96% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 5.8 mi | Houston Hobby | 12.8 mi |