Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
8.8 "Location is great."9.3 "93%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.3 "83% thoughtparking was inexpensive ." 10.0 "Easily accessible by car , said 100%." -
8.0 "Comfort level is high."9.5 "95% thought
rooms were spacious ." -
7.3 "Good service."8.1 "81% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." -
6.6 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." 6.3 "Only 63% thought theshower was ok ." 5.0 "50% thought thekitchenette was ok ." 6.0 "Only 60% found thebalcony ok ." -
6.3 "Average amenities."6.3 "63% thought the
building was acceptable ." 6.0 "60% considered thelobby entrance to be so-so ." -
5.5 "Breakfast is mediocre."
-
5.5 "Bar is ok."
-
4.8 "Internet is poor."3.1 "69% said the
wifi quality was bad ." -
3.9 "Vibe wasn't good."1.9 "81%
criticized the unstylish hotel ." -
2.1 "Disappointing wellness & sports facilities."2.1 "79%
didn't like the fitness area ."
Overall Rating
-
8.7 "Location is great."9.3 "93%
liked the proximity to shopping ." 8.6 "86% thoughtparking was inexpensive ." -
8.1 "Comfort level is high."7.7 "77% said the
beds were comfortable ." 9.6 "96% thoughtrooms were spacious ." -
7.5 "Good service."8.2 "82% found the
staff to be very friendly ." 7.0 "70% said thereception staff was great ." -
6.7 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." -
5.8 "Food is average."
-
5.7 "Pool is mediocre."
-
4.8 "Internet is poor."
-
3.7 "Vibe wasn't good."
Overall Rating
-
8.8 "Location is great."9.3 "93%
liked the proximity to shopping ." 8.1 "81% thoughtparking was inexpensive ." -
7.2 "Good service."7.8 "78% found the
staff to be very friendly ." 7.9 "79% thought theservice was very professional ." -
6.4 "Average cleanliness."5.9 "Only 59% said
rooms were clean enough ." -
6.3 "Average amenities."6.3 "63% thought the
building was acceptable ." -
6.1 "Average value."6.5 "65% thought it was
adequately priced ." -
5.9 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." -
4.9 "Internet is poor."3.4 "66% said the
wifi quality was bad ." -
3.9 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ."
Overall Rating
-
8.4 "Location is great."9.1 "91%
liked the proximity to shopping ." -
7.4 "Good service."8.4 "84% found the
staff to be very friendly ." -
5.8 "Rooms are ok."
Overall Rating
-
8.7 "Location is great."9.4 "94%
liked the proximity to shopping ." -
7.9 "High comfort."
-
7.1 "Good service."
-
6.6 "Rooms are ok."
-
6.0 "Average value."
-
3.6 "Vibe wasn't good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
9.4review from
Location Room service
-
6.0review from
Double queen size bed room is book but it's not available while checkin
-
8.0review from
Close to the mall, beds are comfortable, free parking Needs to be cleaner
-
10.0review from
Although I arrived after 11:00 PM, I was greeted promptly, professionally and courteously. When it was discovered there had been an error in my booking information (Not by the hotel itself), they addressed and resolved the issue immediately. My room was spacious, clean. Self-parking was free. There was no ramp for my rolling luggage between the parking garage and the hotel elevator. This, however, was a minor inconvenience.
-
8.6review from
There was a problem with one of the two rooms originally reseved. The staff was very helpful and friendly. Thank you! The room is spacious and beds, bedding are great! Bathroom too small, too old. Coffee machine cheap, awful.
-
7.3review from
I liked that the hotel was connected to the Galleria Mall-the most outstanding "mall" I had ever visited!
-
4.7review from
Location is excellent for shopping. Hotel staff is friendly and very kind. Air conditioning in the room doesn't work well. I saw three guests who have breakfast complaining about dirty grass of orange juice, my case was lipstick mark on the glass.
-
6.6review from
Location , excellent for shopping Elevator . only 2 of 4 works and are very slow.
-
9.4review from
Location Room service
-
8.0review from
Close to the mall, beds are comfortable, free parking Needs to be cleaner
-
10.0review from
Although I arrived after 11:00 PM, I was greeted promptly, professionally and courteously. When it was discovered there had been an error in my booking information (Not by the hotel itself), they addressed and resolved the issue immediately. My room was spacious, clean. Self-parking was free. There was no ramp for my rolling luggage between the parking garage and the hotel elevator. This, however, was a minor inconvenience.
-
8.6review from
There was a problem with one of the two rooms originally reseved. The staff was very helpful and friendly. Thank you! The room is spacious and beds, bedding are great! Bathroom too small, too old. Coffee machine cheap, awful.
-
6.0review from
Double queen size bed room is book but it's not available while checkin
-
4.7review from
Location is excellent for shopping. Hotel staff is friendly and very kind. Air conditioning in the room doesn't work well. I saw three guests who have breakfast complaining about dirty grass of orange juice, my case was lipstick mark on the glass.
