Providing free Wi-Fi and a rooftop pool, Westin Oaks is situated in Houston and is a brief walk from The Galleria. It has a spa and wellness center, as well as valet parking, an express check-in and check-out feature and a 24-hour business centre.
The hotel treats guests to babysitting/child services, a car rental desk and a 24-hour reception. In addition, the multilingual staff are on hand to provide assistance.
Westin Oaks features elegant rooms equipped with tea and coffee making facilities, a refrigerator and a hair dryer. There are also several connecting rooms designed to accommodate families or groups travelling together.
The hotel houses Daily Grill, which offers breakfast, lunch and dinner and presents guests with everything they need for an enjoyable night without having to leave the hotel. Those wanting to unwind with a drink can do so in the in-house bar. A selection of dining options can also be found in close proximity to the property.
The hotel enjoys an ideal location, allowing guests easy access to a range of popular attractions. Gerald D. Hines Waterwall Park and Williams Tower are within a 10-minute walk and George Bush Intercontinental Airport is 35 minutes' drive away.
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Pros. The location is extremely convenient as you can walk right into the Galleria
Cons. Everything had a tagged-on extra charge to it, including delivery charges for room service. What is the alternative - pick up from kitchen? Breakfast costs $30, which makes no sense for a continental buffet in a hotel.
Pros. Centrally located to everything in the Galleria area.
Pros. Location, rooms and beds.
Cons. Did not get reimbursed my last night from early check out. Unacceptable
Cons. Manager was hot/cold. Our expedia reservation was ow to co.e thru so we went for dinner. We asked if they would honor the rate for a second room and the manager said sure and then proceeded to put tax on top of the all inclusive rate I asked him to match. It was only $22 but still it was not what the rate was. At this point the manager intisted on staring me down to get me to praise and agree with him that he was doing me a major favor. Are we iin 3rd grade and he is my teacher? Really? I should have walked out but we were exhausted from Bush was travel as I was just returning on a pit stop from ASIA. We checked out the next morning from this under co struction hotel and stayed at Marriot the balance of the week for business. Guess customer first is something of a scarce commodity here at the top level mtg. Underlings were actually fabulous surprisingly. Bottom line - overpriced for what you get compared to elsewhere.
Cons. The agency ( Kayak ) didnot my reservation to the hotel i was stuck for 4 hours with no solution , later on I got email with refund.
Pros. Location
Cons. Room service
Cons. Double queen size bed room is book but it's not available while checkin
Pros. Close to the mall, beds are comfortable, free parking
Cons. Needs to be cleaner
Pros. Although I arrived after 11:00 PM, I was greeted promptly, professionally and courteously. When it was discovered there had been an error in my booking information (Not by the hotel itself), they addressed and resolved the issue immediately. My room was spacious, clean. Self-parking was free.
Cons. There was no ramp for my rolling luggage between the parking garage and the hotel elevator. This, however, was a minor inconvenience.
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What are the dining options available at the hotel?
The hotel houses Daily Grill, which offers breakfast, lunch, and dinner, and presents guests with everything they need for an enjoyable night without having to leave the hotel. Those wanting to unwind with a drink can do so in the in-house bar. A selection of dining options can also be found in close proximity to the property.
Are there any specific amenities for families with children?
The hotel treats guests to babysitting/child services and offers cribs available for families traveling together.
What are the common concerns about the hotel's parking?
Several guests have expressed concerns about the parking, mentioning that it can be difficult to find a parking spot as it is shared with the Galleria Mall.
What can guests expect from the hotel's customer service?
Guests can expect excellent customer service, as mentioned in several reviews praising the great staff and the staff going above and beyond to make guests feel special.
When is the best time to visit the hotel?
The high season for the hotel is in January, and the low season is in October.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to The Galleria offers guests easy access to a range of popular attractions, including Gerald D. Hines Waterwall Park and Williams Tower, all within a 10-minute walk.
Consider Room Selection Carefully
Some guests recommended requesting a room away from the elevators to avoid noise disturbances, especially from the elevators inside the room.
Be Mindful of Parking
Several guests expressed dissatisfaction with the parking, so it's advisable to consider this aspect and explore alternative parking options if needed.
Check for Special Services
The hotel staff received praise for their exceptional customer service, with some guests highlighting the staff's efforts to go beyond the call of duty to ensure a comfortable stay.
Explore Dining Options
While the hotel offers dining at the Daily Grill, guests also have the option to explore a variety of dining options in close proximity to the property.
Consider Low Season Travel
October is noted as the low season, which could be a good time to visit for those looking to avoid crowds and potentially secure better rates.
Be Aware of Additional Charges
Guests should be mindful that Wi-Fi isn't complimentary, and breakfast options may be limited, as mentioned by some reviewers.
Take Advantage of Family-Friendly Services
The hotel offers babysitting/child care services and cribs, making it a convenient choice for families traveling with children.
Stay Informed About Room Amenities
Some guests mentioned issues with room service and housekeeping, so it's advisable to clarify the availability and quality of these services before booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | January |
Average price (weeknight) | $231 |
Average price (weekend night) | $276 |
The Westin Oaks Houston at the Galleria is located at 5011 Westheimer Road in Uptown, 5.8 miles from the center of Houston. Gerald D. Hines Waterwall Park is the closest landmark to The Westin Oaks Houston at the Galleria.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin Oaks Houston at the Galleria.
Yes, The Westin Oaks Houston at the Galleria offers free parking.
The Westin Oaks Houston at the Galleria is 12.7 miles from Houston Hobby. The Westin Oaks Houston at the Galleria is 18.5 miles from Houston George Bush Intcntl.
Yes, The Westin Oaks Houston at the Galleria has a pool onsite.
KAYAK scours the web for all room deals available at The Westin Oaks Houston at the Galleria in Houston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Oaks Houston at the Galleria and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Oaks Houston at the Galleria.
Value for money | 8.1 |
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Distance to city center | 5.8 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 12.7 mi |