Pros (+) Room super comfy
Cons (-) Room Air conditioner could be better. Hotel lobby was remodeling and i didn't know until i got there.
4 stars
JW Marriott Houston by The Galleria
Photos of JW Marriott Houston by The Galleria
Overview
Welcome to the completely renovated JW Marriott Houston by The Galleria. Situated across from the Galleria mall, our hotel allows each guest easy access to a luxury shopping and dining experience. For those traveling with family, our hotel is conveniently located near the Houston Zoo and Downtown Aquarium. Our on-site restaurant, Stray Horse, is open for breakfast, lunch and dinner and features elevated cuisine with regional flavors. Visit JW Market for crafted coffee and grab-n-go options. Stay on track with your fitness goals in our spacious hotel fitness center and yoga room. Enjoy the fresh air at our rooftop pool overlooking the city or enhance your experience with a private pool cabana. Our 41,500 sq ft of renovated space offers memorable settings where events can thrive. End your evening in a renovated suite with stylish furnishings, luxury bedding, and city views. Throughout your stay in Houston, Texas, let us treat you to the seamless service and an enriching experience.
Latest deals for JW Marriott Houston by The Galleria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at JW Marriott Houston by The Galleria
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Pets not allowed
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Breakfast in the room
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Executive lounge access
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Outdoor pool
Things to do
- Gift shop
- Cycling
- Bowling
- Hiking
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
- Tennis
Outdoor
- Terrace/Patio
Reviews of JW Marriott Houston by The Galleria
8.2
Very good
343 verified ratings
Wonderful
194
Very good
43
Good
27
Okay
20
Fair
24
Mediocre
9
Poor
26
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel. Cleanliness was also highlighted positively, with many noting the nice and clean rooms. However, some guests experienced issues such as noise from the elevators, uncomfortable beds, and concerns about the bathroom cleanliness. Additionally, there were complaints regarding hidden fees and the need for hotel updates.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Pros (+) The Destino bar staff was phenomenal!
Pros (+) Great service, accessible, clean and modern
Cons (-) Having the room right across the elevators and right below the concierge lounge. The constant noise from the elevators and the clunking from above made for a poor nights sleep.
Pros (+) Free wifi was great and would have been much more stressful without it
Cons (-) Friendly professional staff
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in November, and the low season is in December.
How comfortable are the beds at the hotel?
Guests have mentioned that the beds are very comfortable.
Is parking available at the hotel?
Yes, the hotel offers both self-parking and valet parking options.
What can I expect from the hotel's food quality?
Guests have praised the breakfast and the delicious food options available at the hotel.
How is the cleanliness of the hotel?
Guests have appreciated the cleanliness of the hotel and the modern, clean rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported issues with noise from neighboring rooms and the hallway. If you are sensitive to noise, consider requesting a room in a quieter area of the hotel.
Take Advantage of the Location
The hotel's proximity to the Galleria mall and various restaurants was highlighted by many guests. Plan to explore these nearby attractions during your stay.
Be Mindful of Room Selection
Some guests noted that certain rooms may require renovation. It may be beneficial to inquire about the most recently updated rooms when making a reservation.
Check for Power Outage Preparedness
A few guests experienced a power outage during their stay. While this may be rare, it's advisable to inquire about the hotel's contingency plans for such situations.
Explore Nearby Dining Options
While the hotel offers dining facilities, some guests found the variety to be limited. Consider exploring the nearby restaurants for a diverse dining experience.
Utilize the Valet Service
Guests praised the valet service for its efficiency and helpfulness. If you're arriving by car, consider using the valet parking for convenience.
Consider Accessible Room Features
If you require accessibility features, such as a roll-in shower or wheelchair accessibility, ensure that the hotel can accommodate your specific needs by communicating them in advance.
Take Advantage of the Fitness Facilities
The hotel's fitness center and heated pool were highlighted as enjoyable amenities by several guests. Consider incorporating these facilities into your stay for relaxation and exercise.
Inquire About Racial Bias Training
A couple of guests mentioned issues related to racial biases. If this is a concern, consider inquiring about the hotel's staff training and diversity initiatives.
Location
5150 Westheimer Road, Houston, TX 77056
What's nearby
- Lakewood Church2 mi
- Buffalo Bayou Park3.9 mi
- Rice University4.6 mi
- Museum of Fine Arts4.7 mi
- Houston Museum of Natural Science4.8 mi
- Houston Zoo4.9 mi
- Hermann Park5 mi
- Sam Houston Park5.8 mi
- Co-Cathedral of the Sacred Heart5.9 mi
- Downtown Houston6 mi
- Houston Theater District6.1 mi
- Houston JPMorgan Chase Tower6.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott Houston by The Galleria
Low season | January |
|---|---|
High season | March |
Average price (weeknight) | $388 |
Average price (weekend night) | $328 |
When to book a room at JW Marriott Houston by The Galleria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at JW Marriott Houston by The Galleria
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Value for money | 7.6 |
|---|---|
Distance to city center | 6.0 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 13.0 mi |
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