Would you like to save as your currency permanently or for this visit only?
Comfortable beds, simple, fast check in and check out
The cleanliness of the hotel. Except there was mildew on shower tiles. They charge you an extra $22.54 per pet per night. This is not told to you at all but you sign paperwork stating they are going to charge you when you check in. They don't tell you and you wouldn't know unless you fully read the small print. So get ready to pay extra then what you paid on Kayak. Also get ready for them to watch your every single step when your outside your hotel room. Talk about stalking.
The hotel was clean but my moms complimentary water had already been drunk half way, the room was decent but as soon as we arrived after a long flight there was no hot water through out the entire hotel. We asked when it would be fixed and we were told we would have to wait till the next day. We had to be up very early the next day for a marine graduation so that was very inconvenient for my family and myself so we decided to cancel our reservation and made our way to a hotel that had running hot water. The customer service andno running hot water. Especially for the price.
Bed was comfortable. Room renovations were nice. Price was good. Parking lot well lit. Old single pane windows hard to open and didn't do well for noise. Right next to the freeway, so a little more insulation would have been good. Refrigerator and AC were noisier than expected. Keycard didn't work. There was no toilet paper in the bathroom. Charged my credit card the next day for use of the in room safe even though I didn't use it. I do not appreciate being nickel and dimed especially, if not informed in advance. They should have just included the cost of the safe in the room price.
Clean, efficient check in
Not pricey. Well-located. Clean. Comfy beds. On-site convenience store/restaurant. Horrible water pressure in the shower. Poor lighting options.
I didn't like how they played the music by the pool all night long. That was super annoying
Room was very clean and comfortable, one of the nicest hotels I've been too. Staff were also great particularly Yessica who checked us in, made us feel very welcome. The mini fridge in the room was disappointing it worked but did not cool well at all. It was room 112.
When you travel you are specting to get to the hotel and relax to get an early flight. We spend a terrible night at the hotel cause of the storm and couldn't sleep cause of lack of electricity. I invited my daughter that is going thru cancer to enjoy a pleasent night and we stayed up all night to depart and get to the airport cause the electricity never came back. We talked with the manager and he wasn't helpful. We wanted to talk with someone besides him or the owner and he said no. I'm not traying to get an advantage cause of the weather like the manager said I was. Cause of his lack of experience he is not providing the hotel a good review. I don't recommend staying there they will not make you feel at ease or welcome.
everything was great. clean and comfy
Recently renovated hotel with nice hardwood flooring! Price was great, room was always cleaned in a timely fashion, and staff was really nice. The bed was also very comfy and it was great having a fridge/microwave! Had a family above us whose kids would run back and forth at very early hours (definitely not the hotel's fault, just maybe put families on lower levels??). Would be nice to have a better breakfast. Had one tray of pastries and coffee. Even putting out cereal, some fruit, and maybe bagels would be better!
Muy buena atencion Mala conexión wifi
The room was very clean and the beds were comfortable. The complimentary breakfast was a nice way to start the day. Friendly, helpful staff. I always stay at Super 8 - consistent in quality.
I was a little bit skeptical about booking a Super 8, but it turned out to be the nicest motel I've ever stayed at. The room was small but I didn't care since we were just a couple and we just needed a place to sleep. I was definitely impressed by how clean the room was and how friendly the staff also was! I will definitely try to book here the next time I'm in San Diego.
There was cable and it was close to the gas lamp district/convention center Very dirty rooms. Carpet had not been vacuumed. My BF walked around the carpet after a shower and his feet were turning a black color like he had been walking outside. Comforter had stains, white stains (don't even want to know) and weird gray stains. Tub had hair inside and other small debris. The inside of the coffee machine was dirty as well. When I opened the ice bucket, a fly flew out and it bugged us all evening cuz we couldn't catch it. The tv didn't work when we just got in and the guy who fixed it barely said a word to us. After leaving the room for a few hours to get dinner and coming back and deciding it was too dirty to stay in, the people at the front desk said there was nothing they could do about it. No room change or discount/refund (it was over 200$ for a one night stay). will not be staying again
The price was right Close to a lot of good places No problems finding parking Clean Friendly staff Really good breakfast Small room (not that big of a deal though) Slightly weird smell Bed/pillows weren't that comfortable Remote control didn't work
The room was clean; no complaints about service. Parking is extremely limited at night.
Reasonable price, cheap place to stay in S D. Area around hotel not too bad, seems safe enough. Bathroom was clean and in good shape, bed was clean and comfortable. It was quiet at night. Would stay here again for the price Inside facilities showing it's age. Carpeting, furniture showing wear and tear. Small rooms w too much furniture in them. Driveway entrance, parking lot is a little tight space wise. Don't expect a nice view.
It was very clean and well decorated; which gave it a modern feel.
It was an adequate place to sleep while exploring SD
The room was small but had a mini-refrigerator and a microwave + coffee maker. The location is convenient to all area highways, very easy to get anywhere. The staff is nice and the room service s doing their best considering how badly the rooms need repairs Getting in and out of the property is super-awkward, the driveway is tiny and very easy to miss. The elevator looks like the one in the public parking garage. The rooms are tiny and the walls are paper-thin, you will hear each word your neighbours (or their TV) say. Light switches in the bathroom were half broken and the fan sounded like a jet on takeoff.
the lighting in the bathroom LOL THE FACT THAT THEY HAVE BED BUGS!!!! DONT DO IT!
Easy access to where we needed to be. Breakfast room extremely crowded. Our room had a distinct order as if something was sprayed in room to mask an unclean room. Air conditioner needed a thorough cleaning.
We got there, slept, and left. It was really good for sleeping in and leaving from. The TV didn't have an HDMI port so we couldn't Chromecast movie musicals to it. It made me cry almost as hard as the movie musicals would have.
Good price, clean room, easy parking, close to everything we wanted to do friendly staff. A room marked as non-smoking smelled so badly of smoke, I could hardly breathe. Also there were old cigarette burns everywhere. No hairdryer.
Room was clean and smelled nice. Train seemed to go by every 30 minutes which was very close to my room and the train always sounded it's horn. Bed was very uncomfortable. The mini-fridge did not work. TV was an old CRT.
said there was free wifi, but there was no free wifi
The location The staff was really rude
cheap prices The room smelled like smoke and urine. ended up stinking up all of our clothes and luggage.
The quietness n the location The staff was rude n the room smelled really bad
The door locked. The hot tub was pretty good. I was never in danger, even though I felt nervous that I could have been. THE STAFF WERE SO RUDE. So rude. I am a fairly kind and patient person, but i just couldn't. When I first walked into the room the lady rolled her eyes at me and then asked how she could help me..., oh I am so sorry to inconvienece you by having you do your job. I asked to check in, she said she didn't have any rooms available and to come back at 3. I did. The lady told me to wait 30 min because the computers were down. So I went back to my car to wait. And 10 minutes after I had been waiting she came outside and laughed at me, and then told me the computers were up and that "they could've checked you in by now." Well thank you, sorry my telepathy wasn't working and I did not know. The room was dirty but I was expecting that because of the price. Ants everywhere. No bed bugs but I have read reviews that other rooms have them. Lots of creeps staying here, and the police were there the whole time, which gave me the feeling that not a lot of legal things happen here. I would recommend this place if you are an adult or adults looking for a cheap place to sleep at night. I definitely would not recommend bringing kids, and I would not come expecting good customer service.
I did not realize that I had booked a room at the salvation army's homeless dormatory. Most of the other guest seemed to be homeless backpackers. The bed was good.
Really liked the price and location. The staff was friendly and helpful. Had a laundry mat on site. Easy access to public transportation and freeway ,places to eat , stores, attractions. The bed was a bit hard.
Staff was rude/acted as if we were putting them out. Neighborhood is surrounded by homeless people living on the street unless you drive a smart car or motorcycle parking is joke. Nothing like to pictures.
This motel isn't in the best location, because it's right under the freeway overpass and right next to the train. But I'm not gonna lie this motel was so clean and the staff were friendly and helpful. And if you don't want to spend so much on a nicer motel I recommend you just stay here.
Mike at front desk was awesome carpet was sopping wet had to stuff on floor so our wouldn't get wet
The room was was quite new and very clean. Bed was firm but supportive and sheets were upscale. Overall very comfortable room. There are only 6 parking spots for 18 rooms otherwise you have to park on the street. No ice machine, no pen or paper in room and no lamps on the end tables next to bed.
The location was great! It was in the center of a lot of San Diego hotspots. My fiance and I were staying here for spring break to visit Sea World and Balboa Park; it only took us ~15 minutes to get to both places from here. For what we paid for and for just a one night stay, the room was sufficient. It was very clean, especially the bathroom; and it seems like they just revamped the place recently. The bed was quite comfortable. Other reviewers complained about the noise level since it's on a busy main street, but our room was facing the street, and we were able to still sleep well and spend the night without being bothered. Overall, an excellent place to stay and well worth the money. I would definitely stay here again next time we visit San Diego. Parking was difficult because there were only 6 spots first-come, first-park in front.
Appreciated the modern rooms. Very quiet and simple. Bathrooms were clean! No hairs found in the drains or corners. Absolutely no early check in. Even though house keeping is there at 9am, they will not give you a room till 2pm. There is no phone in the room. So you can't call to ask for anything. TV was very small.
The rooms were clean. The fact that it was in the middle of everything was very convenient. There wasn't enough parking for everyone there. I had to park on the street both nights I was there. There wasn't an ice or vending machine of any kind.
Immaculate and Pefectly decorated. Free wifi. No ice and limited off street parking. But owner offered to help us find a spot if we had trouble. No microwave, or refrigerator but we knew that.
The price was great, the rooms were super clean, the shower had the best water pressure of all the places we stayed on our trip. The bed was comfortable and clean. The person who checked us in helped us find a place to park, was very polite and pleasant to work with. Overall, great experience. The only inconvenience we had was there is limited designated hotel parking available. That being said, we easily found parking on a safe street right around the corner, less than 500 feet away.
Nothing really. The room was very old and had cracks everywhere. The restroom was falling apart as well as the tub. There was a weird door that had plants in it. very weird and dirty.
Location No continental breakfast
Near old town, best price... Blanket, a little unconfortable...
Excellent location to Old Town Old place. TV's are.....could use replacing. No TV guide....
Really like the service. Room was decent and clean. No odors. Best price I can find in the area. Easy parking. Great location. Unable to get the air conditioning to work. The walls are too thin; can hear neighbor's tv on all night.
For travelors that actually travel, and not lounge, then you will enjoy this hotel for it's location. The hotel is two blocks from the transit center. The transit center is a hub for trains, trollies, and buses. The trolley system is fast, and can reach all of San Diego in minutes with an all day pass of $5. The pass is also good for most bus routes. Old Town is a block away, and has the best food in all of sd. Mission Beach is 15 minutes away. I spent my time in the Gaslamp District and Old Town, and traveled with ease! Also, there is a liquor/mini store 3 blocks away for saving on meals, but most of Old Town has happy hours with super good deals on lots of food. Staff was kind, and room always fresh. The Wi-Fi was a little too slow. The pool was refreshing, but it would have been a tad nicer if slightly heated. The rooms seem to have a pre set tempature, so if you need it hot or need it cold, you're kinda stuck. It felt like it was at 67 degrees. I like it cold, so I just opened the bathroom window and the front window and created a natural draft that made it very enjoyable. I rarely stayed at the hotel though, due to my interest in really seeing the city. Comfy bed, hot showers, plenty of pillows.
The Inn was on walking distance from cosy Old Town and the Old Town Trolley station. The rooms were spacious and adequately clean. The lack of heating in November when night time temperatures drop to about 10°C was rather uncomfortable. Nobody likes waking up in a cold room. Upon repeated requests the staff finally managed to put the heating system on. Unfortunately the heating system had a tendency to set the activate the fire detector.
The price and location were great. Also, we appreciated their early check in time (2pm). It was easy to get to and close to major freeways. Your double message is confusing. How can one write anything they didn't like and at the same time not complain? Anyhow, the clerk wouldn't give my wife a print out of our transaction and the total, as we checked out, and he informed her that the actual price of the room varies between us and Booking.com.so he couldn't tell her what it was. I had to go in and request a print out and inform him that the transaction was between us and the motel and not Booking.com. He finally gave me a print out with the total, which was the one we expected.
The staff was excellent. Very helpful, pleasant, and knowledgable about the area attractions.
Located close to airport for flights out. Located close to public transit and Old Town District.
We love San Diego and the Old Town Inn. We always stay there nothing
We requested and received a very quiet room. The room and hotel overall were very clean and the staff friendly. Free breakfast options included steel cut oats, no-crust quiche, and waffles. We had the oats, which were good. The fresh fruit was also high quality: oranges, green apples, and bananas. We didn't try the pool.
Great location, nice staff and reasonably priced.
Very peaceful and quite. Pool Needs microwave in the rooms & better tv programing
Price was right. Free coffee. No frills.
The location wasn't too far from everything and the room was clean Extremely loud people next to us and the Internet never worked. If you get the Internet, pay for it inside the office and not online. That way if it doesn't work they can refund it for you
Everything as expected. Clean room. Free wifi. Cant complain. AC leaked but didnt cause any issues
Nothing much Nothing much
Clean and people there very friendly!
It was a clean comfortable roomand I would stay there again Everything was perfect there so I liked everything
The place is clean, quiet, comfortable! No microwave
Location was close to water Dirty. Bed was uncomfortable. Door wouldn't close all the way. Towels had hair on them.
Location, friendly staff, easy check in. Hard floors very dirty- didn't want to walk barefoot. Beds SO uncomfortable. Elevator and hallways smelly. VERY shady looking clientele- people who were clearly on drugs or homeless. One of the doors to the building didn't lock so anyone could walk in. Buildings located on property in such s way that people could easily hide. Did NOT feel safe walking around alone or at night. Safest place felt in the room. Room wasn't comfortable enough thigh due to dirty floors and very uncomfortable bed. Just didn't feel comfortable sitting down on anything in the room.
The rooms were clean and parking was easy. The lady at the front desk was really nice and polite. The room was connected to another.
Smelt like bleach. Window wouldn't open to air it out. Told the staff but they never came by. Check-in was at 3 but rooms werent clean until 4.
Very Clean and freshly painted Well lit Security guard walks around checking up on the property Cable TV It is the basic or bare minimum eg. Soap for hand washing but no shampoo or conditioner. Vinyl flooring not carpet makes for more noises above you I thought there was a Zumba class at 8am above me every morning lol Water turned cold after 5 minutes so shower fast!! No closet or dresser for clothes
It was conveniently located. Room was smoked in. Prostituion bust as I was pulling in. Lots of people hand cuffed outside. Security guards posted in the parking lot harassed everyone coming in and demanded to know names, how many people, and which room they were going into. All my clothes now smell like smoke.
...no smelly carpet floor, love it!!
Enjoyed our stay hotel was very clean. The location was great, very close to beach and other attractions. Your staff was very friendly and helpful we could not check in by three so I called the hotel and your clerk assured me it was ok to check in late. I would come back for a return visit. Thank you for a wonderful stay
I like the location and the stuff .. Parke lote
Get's the job done if all you have to do is sleep. Towels were like dish clothes, and they only gave you 1 (despite requests for more). No shampoo or other normal stuff.
Nothing Dirty, run down, and filled with drugs and homeless people
The proximity to the airport. The room was hot. Had the air conditioner while I left for a couple of hours and when I returned it was as hot as when I arrived.
Great price and value, convenience of location, very friendly and helpful staff. No shampoo, conditioner, and lotion like most hotels, but this is minor given the great price.
That it was close to the Americana Outlets. It was for the most part clean and quiet. It was under construction. No attendent durrung the day. I get charged 150.00 when i thought i was only paying 90.00, the attendent didnt want to let us have extra blankets. There were only small small pillows. Basically it was a very boarder motel. And we had no continental breakfast offered.
It is cheap and clean and semi-quiet. The wifi barely works. There was no curtain for the shower. There is no boundary between the toilet and shower, right next to each other. There is no shelf or place to put your soap while showering. The outlet to place plugs was broken. When I tried to call, the phone did not work. The breakfast was inadequate. In the morning, I tried to tell someone about my issues and could not find anyone.
You get what you pay for. Pretty comfortable and nice stay. Good but not great Wifi was shoddy, which is pretty frustrating b
The front desk person was nice and tried his best to work with customers. The room smelled and I did not even want to touch the bedspread. The room had been cleaned well but nothing could take the grime out of things you couldn't clean by housekeeping...rug, bedspread, floor etc. Some of the rooms were being renovated. I would make sure and ask for one of those.
Nice bed Shower head was at shoulder height and I'm not tall. Late check in. They won't even check to see if a room is ready. Very rude. No wi fi in my room at all.
Very good, clean and cheap stay for few days! More variety for breakfast
Location is perfect if you are planing to visit outlets. Very closed from the border and from I 5. Great price. It doesn't look beautiful outside but rooms are very clean. Parking lot too dark at night
Location was great with lots of eating options near by and only a few minutes from sea world and not too far away from shopping centers and sea port village. Not too pricey. The place was kind of run down and it was obvious that the staff did not like their job, definitely not the friendliest and definitely didn't bend their back to accommodate people.
Not being negative, actually rooms were clean . But we were just surprised and should have done our homework. Not the type of place to go with a family, single people or guys trips ok butnot kids. It reminds you of a seedy motel, across the street from a strip club, nit a nice neighborhood. If yoy're ik with all that , then its not bad.
i will never tell anyone to stay there. it was load and annoying and i am petty sure the room next store was a hooker. i could hear her night visitors all night. i wanted to get a night of sleep away from the roommates. i should of just stayed home. i left early in the morning because i didn't feel safe there.
Great location, clean room, extremely friendly staff (Alberto was great), nice pool & hot tub. I would definitely stay again based on price.
Staff was responsive and friendly. For basic economy lodgings, it was fine and I had a good night's sleep. Electricity went out in my room around midnight. I was sitting in the dark. A circuit breaker had obviously tripped when I turned on the light over the bed. Called front desk. No answer. Walked down to office. Man behind the desk who checked me in saw to the problem immediately and I had the electricity back on in short order. Also, be aware that they put a $100 hold on my credit card, which was released immediately without problem on check out, assuming I hadn't smoked or had pets in the room. There were a lot of cigarette butts in the ashtray at the bottom of the stairway that hadn't been emptied or swept from the stairs.
Es war sauber.. Und ein günstiger preis. Das Bett ist gut. Das Personal ist unfreundlich. Ungünstig Lage zum centrum. Es ist sehr laut
Not much. Gave us a new room when we asked for one because there were roaches in our first room... Hair on the towels when we checked in, roaches in our room, staff was not very friendly and seemed bored or bothered when we needed to talk to them. We booked a king sized bed and they gave us a double, so we got the wrong room as well. Breakfast was just muffins and danishes and coffee. Really basic cheap food.
Clean Well maintained Had everything they said it did Great price Would definitely stay there again Took a few minutes to get to it from the freeway.
Other guests seem higher class then nearby hotels. Working or busy people that come back at night. No partying drinking weed tinsel with.
Great for the the price. Has everything needed if you're just going for a one night stay. Beds were clean as well as the bathroom. Planning on staying for another night now. Pillows were kind of flat. TV slightly outdated.
not much rooms were small restrictive for smokers no pool no amenities beside room and tiny coffee/breakfast area in am cramped parking would not stay there in any future trips
Very nice, worth every penny and super peaceful.
We were close enough to beaches, which was the whole point of the trip. The staff were awful. My girlfriend and I wanted to take her daughter and 2 younger siblings (ages 6 through14) to the beach for the first time so, upon booking this hotel, we made sure to input two adults and three children. We booked a queen room with a pull-out bed in the living room so everyone had somewhere to sleep. On the first night, I called the office and asked for more towels (we'd been provided with only two large towels, one smaller towell, and a couple washcloths). The lady in the front office abruptly said she'd check and hung up on me. I heard nothing more that night. I then went to the front office the next day and requested more towels again. The same woman advised house cleaning would bring more. On my way back to the hotel, a woman from the cleaning staff who either spoke very little English or was simply as rude as the first woman asked if I needed more towels. I said yes and she gestured to our room. I led her to the room and she collected the old towels we'd used and exchanged them for new towels, not providing more than we'd received in the first place, all the while sort of sizing up the room. I asked her for more and she said we'd have to ask the front office. I explained I already asked them twice and they were to have brought extra towels, not just replace the ones we had. She then apparently walked to the office to essentially 'tell on us' for having three children in the room, because soon after the original lady from the front desk called our room stating we couldn't have children in the room and we only booked two adults. She proceeded to threaten either kicking us out or charging us more for having lied about the booking when we hadn't lied at all. She checked her systems and decided it was an internal error, not our own, but we were left worried and concerned about our belongings every time we left the hotel. An issue of towels may seem trivial but these people were incredibly rude to us for our entire stay. They turned a relaxing weekend into a weekend of arguing, not having enough towels to dry everyone off, being threatened, and being worried each time we left the hotel that we'd come back evicted or with stuff missing. Probably the worst hotel stay I have ever experienced.
CAble TV did not work. Very fuzzy. Switched rooms. AC was poor in second room and there were no towels. We called to haves some brought to us and we're told that all of their towels were in the laundry. We still had the room key to the first room so we walked down and grabbed the towels in the first room and let a staff member know that we no longer needed towels. 45 min later came a very loud banging on our door from another stFf member with some towels. I guess they thought we were in a large mansion and not in a tiny room because they rapped so hard we thought they were gonna break the door down. Overall not very happy with the level of this hotels efforts.
The price seemed right for a 1 bedroom suite with a kitchen. One side of the hotels rooms have been renovated & updated. However some room are still very dated and you don't know what your getting until you arrive. I had stayed before with no issues. However on this occasion I was extremely offended by the staff and their policies. A family friend lived nearby so I invited her to drop by before going out for dinner. As I escorted her & her friend to my room the front desk attendant started screaming "No guests! No guests!" And continued to tell them they must leave. She then called our room & told us if they didn't leave now we would be asked to leave as well.This was at 4pm. Apparently in the fine print of the check in paperwork I had agreed to the no guest policy. I was completely embarrassed and humiliated and feel the situation could have been addressed in a much more professional and reasonable manner. I later asked if my friend could come up if I added her to the room. I was told you are only allowed the number of occupants you supply at check in. No alterations regardless of the room size. The breakfast was minimal and the cereal offered was generic disguised as name brand. There is a tacky sign on the pool reading something to the effect of "if you have diarrhea or have had diarrhea in the last 14 days you are not allowed in the pool." I will never return to this hotel again.
i liked that everything was clean and the people where friendly. If you asked them for something they would do it. Honestly the location didnt make me feel 100% safe and the free breakfast was kinda lame.
Had a bed The room was hot and no AC where the bed was, the room was not Travel lodge but Howard Johnson (Kayak must have booked under travellodge but the room was sent to Howard Johnson), the place charged me for the room as well so I will have to make sure the room was not double charged. Not much was good about this transaction.
Nothing Dirty, lights in bathroom had electrical problems, water got extremely hot in shower. Even turned on cold. Horrible location, bed was uneven (we rolled to the middle) couch was dirty. It was stained black in spots (so dirty, it looked black) 3 lights did not work.. 1 in bedroom, 2 in sitting area. Checked all my baggage for bugs before we legt I felt that dirty
Refrigerator and microwave. Plenty of room if you are with family. No TV in bedroom, inside is very white! A little paint would be comforting. Not so great neighborhood with scetchy neighbors. Lady at front was talking on phone with family/ friend when I was checking out. Not very freindly!!
The lady at the front desk was very helpful on giving me my money back! The room had flies all over the wall, i called the front desk to have it clean and no one came!!
It was convienently located near I-5 At 11pm it took me 40 mins to check into my room and they required ID's of everyone that was staying in the room, which I have never been asked for or heard of.
Bad location. Young kids partying until 5 in the morning. Called the front desk and security 5 separate times and nothing happened. You can hear everything your neighbors are doing and overall just a sketchy place.
Nithing Tge services
Had to switch rooms 3x because they were infested with cockroaches. It was disgusting!!! Luckily the third room didn't have the roach problem but I had to be in the smoking section area. Would never stay in that hotel again.
As always, your rooms are comfortable. The staff was professional and with utmost courtesy For some reason, too many people were walking back and forth yelling and talking loud as they past our room. perhaps the rooms nee d more sound proofing, or that day, there were some loud people with no respect for others, that were visiting.
Overaĺl fine The wifi was not good very bad signal
It was a nice big, clean room.
LOCATION, comfortable bed, easy parking, clean room, value, ease of check in We stayed on the bottom floor and we where able to hear the people above us walking around, the bathroom was really small, room decor was dated
Location was good. Staff was kind and helpful. Shower drain clogged. There was not any free breakfast like Kayak said there would be, really bummed about that. Pretty spendy for quality and bathrooms could have been cleaner.
The view of the ocean was great. Our room faced the street. It is not luxurious but it is clean and the value is outstanding. I also appreciated the remotes for the television - they actually clean them! The staff in particular Michele (I believe that was her name) was friendly, accommodating and helpful. I would definitely stay there again. Not much I didn't like, again the value was great so if you want a ton of frills and luxury look elsewhere.
Friendly service, clean room Nothing
Location & price. Free Wi-FI was faster than more expensive hotels Tiny room & extremely basic. Not enough parking.
Location Outdated and uncomfortable
Clean rooms with a mini fridge. Free parking with spots open. 5 min walk to little italy. 30 minute walk to gaslamp. Nothing. Everything worked out great for us.
great location... the toilet clogged twice after my boys used it... :(
The location was the only good quality about this hotel. We were put in a room that had a roach problem, it was disgusting. When I complained to the front desk he did absolutely nothing to compensate me for having to stay in a filthy room. This should be a hotel listed for one night stands, not for a couple wanting to stay waterfront. I will never stay here again.