Holiday Inn Express & Suites Jacksonville W - I295 And I10 By IHG

Guests have praised the breakfast at the hotel, mentioning excellent choices and a kid-friendly buffet.

Some guests have mentioned issues with the cleanliness, such as the need for more linens and a bathroom that was not properly cleaned.

Guests have generally found the staff to be friendly and attentive to their needs, although there have been some concerns about unhelpful or rude behavior in a few instances.

Yes, the hotel offers free parking for guests, which has been appreciated by visitors.

Guests have praised the comfortable and spacious rooms, but there have been concerns about issues such as broken ironing boards and malfunctioning showers.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests found the breakfast timing inconvenient, suggesting that it should be extended until 10 a.m. instead of ending at 9:30 a.m.

The hotel is not far from places to eat, providing a good selection for breakfast. Additionally, there is a Waffle House nearby for those seeking alternative dining options.

Some guests experienced issues with specific room amenities, such as broken ironing boards and non-functional elevators. Consider inquiring about the condition of these amenities before selecting a room.

Guests reported conflicting information about late checkout times, with the website indicating 2 p.m. and hotel staff stating 12 noon. It's advisable to clarify the late checkout policy in advance.

Some guests were disappointed by the hotel's refusal to provide a complimentary water bottle upon request, despite offering free water or beer during check-in. It may be worth confirming the hotel's policy on providing water bottles to guests.

If the hotel's breakfast options do not meet your preferences, there are nearby dining options such as the Waffle House. This can be a convenient alternative for guests looking for a different breakfast experience.

Some guests reported issues with housekeeping, including a situation where housekeeping did not attend to the room despite guests requesting it. It may be helpful to confirm the housekeeping arrangements upon check-in.

Some guests mentioned noise disturbances from other guests and unclean elevator floors. It's advisable to be mindful of potential noise disruptions and to report any disturbances to the hotel staff promptly.

Guests reported instances where they requested additional towels and coffee pods but did not receive them. It's recommended to confirm the availability of such amenities upon check-in to ensure a comfortable stay.