Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.2 "Great service."8.1 "81% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
6.5 "Breakfast is mediocre."
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6.0 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ." 5.7 "Only 57% saidrooms were big enough ." -
5.3 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
5.0 "Location is acceptable."
Overall Rating
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8.1 "Great service."7.9 "79% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." -
6.1 "Rooms are ok."5.4 "Only 54% said
rooms were clean enough ." -
5.3 "Vibe was decent."
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5.2 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
4.7 "Bad amenities."4.7 "53% thought the
building wasn't nice ."
Overall Rating
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8.4 "Great service."8.3 "83% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." -
6.9 "Breakfast is mediocre."
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5.7 "Rooms are ok."5.2 "Only 52% said
rooms were clean enough ." -
4.9 "Not very clean."
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4.8 "Vibe wasn't good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Friendly Staff. Cleanliness.
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6.0review from
The room was very nice. Good bed and shower. It is supposed to be smoke free but the elevators and stairwell had a strong smell of cigarette smoke. Plus it is in a bad area of town. Lots of homeless people hanging around outside.
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10.0review from
It was so beautiful and clean. No
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
the front desk was very wonderful. She took good care of us doing our stay and had such a warm and beautiful spirit. The breakfast was great as well.
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5.0review from
Bad location. Dirty floors. Small bathroom
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7.0review from
Th Hotel was very close to the highway. room was a bit small but looks like it was recently remodeled. Really nice bathroom with a big shower. neighborhood is sketchy. carpet is older looking.
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8.0review from
This guest did not leave comments about this hotel.
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2.0review from
location smelly stained rooms
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5.0review from
This guest did not leave comments about this hotel.
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9.0review from
Was very nice for two start hotel and needing to be on west side of jax made it convenient. Good hot breakfast. I will be back. Parking lot is kind of small.
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8.0review from
Penny was an amazing help and her level of customer service was definitely a 10! She was very apologetic for only smoking rooms being available and assured me the rooms would not reek of smoke and they didn't! The free breakfast was tasty as well. I didn't like the fact that there were no non smoking rooms available since I have small children but as I stated before the rooms didn't smell of smoke at all, just the hallway.
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7.0review from
Staff was very friendly,courteous and helpful. Breakfast was great except for the juice. The only room we could get was a smoking room so it did have an odor. location.
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7.0review from
Easy to get to, right Off I-10. No
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10.0review from
The bed was so comfortable and the room was perfect !
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4.0review from
Nothing at all. It was extremely noisy. There was a freeway right outside my window and I got very little sleep despite using prescription sleeping pills.
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10.0review from
Quiet and comfortable. Within walking distance of several places to eat and shop. None
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6.0review from
Breakfast was always out of coffee. Staff got surley when, after waiting a considerable time, we inquired into the problem. Said they only had one pot and it took 6 minutes to brew. Otherwise the breakfast was good. Housekeeping took our used soap and towels the second day and did not leave replacements. In fact, all they did was make the bed. Desk staff was unresponsive and aloof.
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10.0review from
Friendly Staff. Cleanliness.
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10.0review from
It was so beautiful and clean. No
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
the front desk was very wonderful. She took good care of us doing our stay and had such a warm and beautiful spirit. The breakfast was great as well.
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
Was very nice for two start hotel and needing to be on west side of jax made it convenient. Good hot breakfast. I will be back. Parking lot is kind of small.
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8.0review from
Penny was an amazing help and her level of customer service was definitely a 10! She was very apologetic for only smoking rooms being available and assured me the rooms would not reek of smoke and they didn't! The free breakfast was tasty as well. I didn't like the fact that there were no non smoking rooms available since I have small children but as I stated before the rooms didn't smell of smoke at all, just the hallway.
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10.0review from
The bed was so comfortable and the room was perfect !
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10.0review from
Quiet and comfortable. Within walking distance of several places to eat and shop. None
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7.0review from
Th Hotel was very close to the highway. room was a bit small but looks like it was recently remodeled. Really nice bathroom with a big shower. neighborhood is sketchy. carpet is older looking.
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7.0review from
Staff was very friendly,courteous and helpful. Breakfast was great except for the juice. The only room we could get was a smoking room so it did have an odor. location.
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7.0review from
Easy to get to, right Off I-10. No
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6.0review from
The room was very nice. Good bed and shower. It is supposed to be smoke free but the elevators and stairwell had a strong smell of cigarette smoke. Plus it is in a bad area of town. Lots of homeless people hanging around outside.
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5.0review from
Bad location. Dirty floors. Small bathroom
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2.0review from
location smelly stained rooms
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5.0review from
This guest did not leave comments about this hotel.
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4.0review from
Nothing at all. It was extremely noisy. There was a freeway right outside my window and I got very little sleep despite using prescription sleeping pills.
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6.0review from
Breakfast was always out of coffee. Staff got surley when, after waiting a considerable time, we inquired into the problem. Said they only had one pot and it took 6 minutes to brew. Otherwise the breakfast was good. Housekeeping took our used soap and towels the second day and did not leave replacements. In fact, all they did was make the bed. Desk staff was unresponsive and aloof.
