Jacksonville Hotels in Arlington

The rooms where okay- the breakfast was awful. It was either hot or cold choices- and hardly enough to fill up a six year old. All the room service did was give us new towels.

Location was great and passes to gym were great also Bed and shower were dirty ... Not up to pair and definitely not how it displayed online. Would not suggest hotel to anyone nor come back

Didn't Jacuzzi didn't work, tub didn't hold water. Room never cleaned the whole time we stayed. When we arrived the A/c filter was caked up with dust and dirt and they didn't offer us to another room. They're maintenance guy wouldn't be in until next day so we had to sleep in that room with dirty air filter. The a/c struggled and the room was musty. After the filter was cleaned the a/c worked better. Lock on out side of door was in disarray. The second night lock wouldn't work had to have the cards redone. Breakfast was worse then I think prisoners in jail eat. We were asked in the morning hot or cold. We requested hot and the only question they asked was our room number. Other tables were given choices very little but they were asked. The food was rationed like they were going out of business. I could go on but this hotel ruined our family trip. I was sick feeling all day Sunday. I have requested a refund but there has been no assistance with this request.

--Didn't know how to change card used for bill --Verbally gave wrong room #, then began to argue with customer about it --Gave a key to an occupied room

I like the whole concept of this hotel but it really needs some attention paid to keeping it maintained. Seriously needs better quality pillows. Both lifts at pool and hot tub were not operable. In our room the only toiletries were 1 small size bar of soap and 1 lotion. Definitely glad I bring my own or would have had to go to a store. Just looked like management needs to pay more attention to the little things and or owners need to invest in a little tlc.

Mini kitchen Hallway and room spelled of smoke even though both were to he nonsmoking.

This hotel over charged my card by--- and when I tried to seek a resolution they were completely unwilling to satisfy my needs.it took me over a week to get my money.for that reason I definitely would not stay at this hotel again.

Nothing When I booked it said double queen only one bed was in room. Under construction, smelled like sewage. Breakfast messed up my stomach.

Great staff and service from them.

It where close to my sister house. Everything, The Front Desk Clerk was very unprofessional. I book 3 room under 3 different names and he charged 2 rooms under the same credit card and refuses to correct the problems. Rooms carpet were filthy, bath rub had stains.