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I absolutely thought the staff was great. From the receptionist(s) - like Miryim to Susanne, to the Morning Breakfast staff - like Zsofia. There were all very helpful, and kind. The roads to get there are still being built out, as such, you seemed to have to drive a circular course to get there. Regardless, it was easy if you have GPS.
Very nice location (although we had a sand storm during our stay) Water drops came in from the roof but it was very little.
Breakfast and the room was very nice you can only enter the room at 2 PM
Very clean,and staff very helpful Very poor facilitys ie no refreshments in the room.No kettle
location, helpful staff
Helpful staff Over-priced restaurant, no hot drink facilities in rooms
Comfortable room for 3 adults. It is somewhat difficult to find accomodations for 3. They did have a parking facility available, but it is real tight if you have a larger (European) car.
Location was perfect, Public parking available nearby, Good breakfast.
value for money
Nice room, great location. Wonderful breakfast buffet in a beautiful dining room over looking the sea.
One of the three restaurants, Breakers, is right on the beach -- quite a nice experience! Also, the rooms are nicely furnished and the bed is a deligfht!
The sea nearby
Fabulous terrace looking out to the sea that gives a resort feeling. The personnel were all extremely friendly, efficient and helpful. A great beach hotel especially for a weekend get-away. Close to restaurants and shops if needed. It is not from my experience in todays standards a 5 star hotel, but certainly well above a 4 star. However for the price paid it is in line. Needs some modernising.
It's great to see a hotel of it's size and age keeping up service and standards. Great pool and the room service breakfast is exquisite. The car park is bit ugly.
The Spa and the friendly personnel
All staff, whether at reception, marketing, restaurants and bar, room service, housekeeping, cleaning staff, were professional, polite, cheerful and efficient. Room armchairs upholstery needs renewal or professional cleaning.
Location and facilities No tea & coffe facilities in the room.
luxury hotel on the beach
Personal attention of staff / excellent bed/quietness furnishing and 'emptyness' of the floors
Service Rooms need re-furbishing/renovation
Friendly helpful staff, excellent breakfast No complaints
Good location; close to public transportation; near beach and good restaurants; friendly and helpful owner/staff;
Very nice, friendly and helpful staff
The newly refurbished studio we stayed in was very comfortable, clean, and had lots of natural light. The beds also were excellent. The buffet breakfast was plentiful and varied in its offerings. The staff were friendly, helpful, and efficient. The hospitality room with economical drinks and snacks was an unexpected treat. The restaurant recommendations proved very accurate. We booked the hotel because of the high ratings given it by Booking.com reviewers. We look forward to going back. We were glad the hotel advised us prior to arrival to expect steep stairs, and thus to bring small suitcases. We found the climb worth it (most of the time) to get to our nice second floor studio. It would be helpful in the studios to include microwaves.
It was quiet, warm and friendly
position, friendliness & helpfulness of everyone
The convenience to the beach, town and shops. The breakfast selection was good and improved the value of the hotel from fair to good. The staff responded well to the mobility issue, below. We had attempted to indicate that two of the party had mobility issues but for whatever reason, this was not conveyed. The hotel is not suitable for disabled people unless they can be guaranteed ground floor rooms. Even mobile people will find the stairs very challenging.
The friendly welcome and relaxed atmosphere. It was private, comfortable and relaxing.
Very nice and attentive staff. Good breakfast. Good value for money due to its low price point. Nice location (50 meters from beach), but probably is very noisy in high season (directly overlooking the main road from the town to the beach). The room was tiny and looked as if it was last maintained in the 1980s. The 'bathroom' really is more a shower/toilet closet. Due to construction work in the hotel, there was a penetrating smell of paint thinner hanging everywhere.
Nice hotel close to the sea. Nice staff attitude. Very close to many places of interest and need to see.
Really good rooms and service Price of the parking and the breakfast was very expensive
being in a 5 stat hotel for a very good price (value for money) he fact that it is very nicely located, near the beach
comfortable bed. double sink and 2 tvs. liked the atomosphere. expensive breakfast. no free wifi. spa facility is rather small side and no dry/changing space inside.
Ambience of the building 19.50€ for continental breakfast?
Very high comfort Noordwijk weather :-)
Friendly staff with impecable English, excellent (albeit expensive at 22 euro) breakfast. Bright and spacious feel. TV in bedroom was not flat screen and was fairly small.
The staff were under pressure due to the large numbers of people in residence over the Easter holiday, but they coped really well with caring for everyone.
The shower was large with a good flow of water, the bathroom was modern, large, and clean, the bed was comfortable and clean, the desk was adequate for actually doing some work.
The room was comfortable
The staff was nice & helpful. The hotel was very clean, the breakfast buffet was good, our room was spacious & comfortable. They had the International Herald Tribune available to read every morning. It is a 5 minute walk at most to the beach. The hotel was quiet in the evening for sleeping.They had bicycles available to use for the day.
Easy access to the beach and village f Noordwijk. Loading/Unloading did not went smooth. Breakfast is very expensive especially for young kids.
Friendly staff. Good facilities. Night room service should be improved. Limited menu and food served cold.
The beds, the cleaning the balcony and the seaside. expensive parking, not so nice staff, expensive breakfast
The breakfast was good , but a little expensive on top of the room rate... The AC was very noisy, but since we were having a room on the street side, it was even more noise to sleep with the window open.
Very luxurious hotel, gorgeous pool. Well situated. Friendly staff. Sunday nights, the pool is for bathing in the nude only.
Great sauna and pool facilities. Hotel staff not overly helpful regarding dinner recommendations or sights in and around the area.
the location directly to the beach and the flexibility of the staff.
Possibly one of the best hotels in the Netherlands - our stay was absolutely perfect! Staff is extremely helpful and ensures that clients are happy at all times. Spa, bars, restaurants and all other facilities are fantastic.
The position of the hotel is of course fantastic, right on the sea! The staff is pretty friendly even if some of them looks slightly arrogant... Three things were really not good: under the bed you could find everything! They did not clean at all there. Second the forniture looks old and very "kitsch". Last but not least the the room did not have any terrace and the window was too small and too high, so from the bed u could not sea anything else than the radiator!
Excellent, high standing hotel The eur 28 charge for the parking of one night!!!
That we were so close to the beach and centre of town.
i choose for an appartment, as one has the freedom to cook etc at ones own time....does not have someone fussy around ...is not bound to times..i had a nice room with a balony which is nice a smoker, as i dont like smoking in the room i sleep in...it also had a nice view over the rooves of the houses and the sky in full view ...lots of light.... the matras could have been a bit beter on the one bed...but it was ok for the few nights... well ...the two flights of stairs...are very typical dutch... if i was older and not fit it might have been a problem getting up them...and that would certainly apply for the elderly...as there is no lift...or assistance on arrival ....also having to carry baggage up those stairs was a little difficult... the other thing is..if one only has two nights to have an outing ...this place only has reservations for three...that makes it difficult... i understand that cleaning and maintaining is intensive for two nights ...but...what can i say as a working person, one usally only has two night...having spoken to nicollette we understood the intensity of cleaning ect. having to leave on sunday...at 10.00 was also a bit early...if one wants to sleep in a bit on a free day...but understandable once again in the view of cleaning etc. all in all we had a wonderfull time...thanks.d
Nice apartment with all the basic equipment you need.Very steep/narrow stairs, but we knew that before we arrived, and really no problem.Were warmly greeted by the owner when we arrived.The beach is perfect, but very windy (in Oct. so remember warm clothes and boots).A backery just around the corner and super market (Hoogvliet) down the street. We were a family of four (incl. 2 kids at 3 and 6). We took daytrips to "The Dolfinarium" in Harderwijk which was worth the whole trip and "Drievliet" was fun for the kids, too.Also went to Amsterdam and parked at "Park&Ride" at Amsterdam Arena for €4 for a whole day incl. return train tickets to Amsterdam center.In Rotterdam we went for a harbor tour with Spido from Leuvehaven, which was great, too.
Even though we arrived later than expected we were still allowed into our room and didn't have to check-in until the morning. Very trusting and much appreciated. The location to was idea and the accommodation very good value.
A perfect family place - close to the beach/shops, cooking facilities and even a view of the beach. Just minor things - narrow steep stairs, no soap.
perfect location by the sea, well equiped very acustic, could hear normal conversations from the next room
Next to the beach in a nice small town. Quite room for a nice price, comfort ok for the price and much space. Good to have a kitchen. I possibly will come back. Beds could have been a bit more comfortable. No possibility to make the room totally dark at night, so impossible to sleep as soon as daylight is there. In the kitchen I would suggest to add a microwave oven. Stairs are quiet small.
the cooking facilities and the good location close to Keukenhoff gardens the only disadvantage was the stairs with heavy bags
everything was fine, good location, on beach site, plenty of restaurants around, parking nearby 4euro/day... inside room as well..good bathroom and vantilation, well equipped kitchen.... worth the price... stairs... have to be very very careful if traveling with old person or kids... no soap and shampoo in the room...
My room was comfortable and clean. The staff were courteous and the food was of a good quality and well cooked.
I had the worst welcomeing in my life. I had a recial abuse by receptionist and I did not get the room that i have booked even i called thme before 3 times to comfirm about our arrival. but the recetionist called manan she was very unhelpfull and she is not suitable for front office to serve guest.so I will write to you a complain letter and also to the hotel managment. I had my worst check in of my life and its so shame for that hotel to employ some one like her ..but I will do further complain if you can guid me where and how..
Walking through the woods into Den Haag to explore the city or travel further afield. So easy from the Hotel all good
Ease and helpfulness of the staff N/A
Good value for money The food is very expensive so we were compelled to eat out
Great area. right next to the bus stop to get you into the Hague in 5 minutes. Free parking!!!
Very helpful staff.
easy and quick to check in and out of the hotel there was no coffee/tea in the room
The staff were very friendly and helpful. The hotel was nice and modern but still had a homely feel. The location of the hotel means that once you are there its not easy to say go to a shop or to a different place to eat. There were no coffee or tea making facilities so had to resort to a vending machine to avoid paying a lot for room service.
rooms were plenty big. all new. comfortable beds and seating. staff is very friendly and helpful. great breakfast. perfect location for me. quality provided exceeds cost. great value!!! one of the rooms smelled slightly of cigarette smoke. they offered to switch rooms.
the location is briljant. good value for money in terms of food, drinks and room clearly not catering for somebody who stays there for a week: no gym or pool or facility to quietly work as a businessman
Reasonable value room, beautiful location Swimming Pool etc. out of use, not great since this was one of the main reasons for booking.
food was very good and they did an excellent deal of a free bottle of wine with your dinner if the reservation was made before 4p.m - don't know if that is all year round expensive breakfast
Position was excellent, the staff were very helpful. The main menu was the most expensive we meal we tried, it was not the best.
Very friendly and helpful staff on the reception desk.
Location Noicy floors keep you out of sleep throughout the entire night. This hotel needs extended renovation. Beds are not cleaned after every night and we had to check and ask for this. We would stay in another place next time!!!
facilities No heat in the room. The room was cold removing any feeling of comfort
Staff were very good Room was tiny! There were also dogs in the room beside me which kept on barking.
The lady at the front desk was very friendly and helpful when we checked in. The breakfast was very good and the coffee was excellent.
Only thing was the location where it is near the sea. The staff was not kind and insolence. The room and bed were too small.
Great views of the beach and sun set.
The breakfast was very nice and the staff very friendly. The wireless internet works well The shower looks very cheap and not well maintain. There is not free car park in the hotel
The efficiency and friendliness of the staff
very friendly staff, great breakfast
Lovely hotel in a convenient area to beach,bars and restaurants. lovely decor in lounge area/breakfast room,nice breakfast. all round a nice hotel for a romantic getaway,if it had coffee/tea making facilities in the room would give it 10/10 thank you hogerhuys
Nice view from top-floor! Pleasant people.
The range and quality of the food available for breakfast was excellent
Location and quality of accomodation Not having any tea and coffee making facilities in the rooms
Breakfast was very nice. Parking is located 3min walk from the Hotel.
breakfast there was too little water out of the shower
Friendly and helpful staff No
a good quality hotel, with excellent quality of service from staff. Enjoyed the standard of both the hotel communal rooms, and the bedroom itself. Would definitely stay there again.
Nice bar, including the chats with the barmen; excellent breakfast including a newspaper; very good location as well as for estec as for visiting the beach.
The staff are very friendly and helpful and are keen to maintain a pleasant ambience. A very attractivr dining area. no
Good breakfast; comfortable room (although withour air-conditioning will be hot in summer) I had telephone calls put through to my room with very bad grace by the person on the front desk in the evening! I should not be made to feel that I am imposing by receiving calls at the hotel - not for the price of the hotel - won't go back there for this reason!
Good facility, close to the beach, have their own beach restaurant/cafe when weather permits, good breakfast, very competent and willing staff Though there is plenty of parking, it was in the back and we got no help with bags. The access to the front door is often blocked by cars. We'll know better next time.
Convenient location A little noisy at night
The hotel claims four stars, we got exactly that. Good and helpful (but not excellent stuff). The biggest selling point in this hotel is the access to the wellness center located nearby.
The cleanest hotel I've ever stayed in - everything looked brand new even though last renovation was 2 years ago Noise does travel between rooms a little, soundproofing would have been good.
Restaurant description inaccurate. No choice - only one main course. Limited room service. Facilities marked down for these reasons.
Friendly staff, location of hotel. A beautiful and immaculate hotel. Breakfast excellent. Nothing. Would certainly recommend and stay there again.
It might be a suggestion to tidy a room between guests
Breakfast was awful.
There was nothing to say regarding the like about this hotel. Having stayed at the facility some 20 years before the carpets and internal facilities had not been updated from that toime and were definately not 4*. Initially we were shown to a suite ( 83) on the top floor that was unrefurbished and smelt stale., This was after a terrible journey and very late arrival. Fortunately we were offered a refurbished room (66) which was fresh and upgraded' It should be noted that in the hotel there are two levels with the so called 4* being suites ( these were appartments when I first stayed there in 1989 and the carpet and decore outside of the entrance were the same as 1989). Thre is no way the facilities at this hotel are 4*.
This hotel is a scam. They nickel and dime you for everything constantly.
It was located centrally No
Not clean room, very old IKEA furniture and very expensive room service
Excellent rooms, as i was in one of the Suites, and the staff were outstandingly helpful, and made the stay very plesent indeed. There could have been a main light in the bedroom, instead of just table lamps. Also, would have been nice to have the toilet in the bathroom instead off the living room.
Lost of space. Very luxureous. Dressboy. Ironing board an iron. There was only a bath and no separate shower. It was difficult to set the right temperature for hot and cold water in bath. Sometimes too hot and sometimes too cold. The room was sometimes a little dark, because there was no big lamp. A large mirror in the hall would be nice.
Nice hotel, good facilities and location. N/A
see first point yes, the food, the salad was over salted, breackfast not terrible..
vicinity to the beach, breakfirst buffet, relatively quite, helpful staff,design of lobby, good value beds are old and need to be replaced
so close to the beach parking remains an issue during sommer days. Small parking available on site, public parking not easy to find
Good clean hotel, very helpful and friendly staff. Bar and breakfast facilities also good. Parking in the area is an issue when the town is busy.
Personnel was kind. Right in front of the hotel in the evening, on the beach, was a teckno beach festival. Extremely noisy! The building was literally shaking! Personnel said that they were not aware of it? (Busses came from everywhere and a lot of young people were staying in the hotel due to the festival) and personnel did not know when it would finish. Well it finished at 2 in the morning, and then all the people still had to leave the boulevard! Total nightmare! Check with the hotel before booking, a lot is going on in these seaside resorts during the summer!
Close to the sea, good breakfast (at the terrace), friendly staff
hotel staff, position
excellent Service at the reception desk floor was not very clean
the location is great. the breakfast area probably the best i have seen, the staff is also very amiable the room was a little small and there was no bathtub although i had asked for it
Excellent view at the beach on the second floor. No elevator.
position in front of beach/sea+view, ease of access, parking old small butter package for breakfast expecting too long on the table at room temperature and starting to go off. Internet connection often overloaded in the evening/night (no more free address).
The location was right on the beach which was nice. Rooms were basic but clean. The rate at £90 per night was quite steep considering the hotel was very basic.
A pleasant hotel good breakfast nice personal.++++
The best aspect was a top floor corner room with a full view of the sea (and a 42 inch hdtv). No excuse for a non-working credit card machine, and forcing me to hope that I could pull 160 euro from a cash machine, which fortunately I could.
close to the town and the concert event we were attending at the boerderji
It was exactly what we expected. Checking in was fast and the people were friendly.
very good breakfast. Could get a good night's sleep on all 4 days
The room was quite big something quite unusual in Holand. We had a very good breakfast and a very good stay. Very close you can find a free parking. THe room didn�t have air conditioning .
Good access to offices & the railway. Not a place for a vacation
nice room and bed, nice front desk, good breakfast
Attractive and clean hotel room,generous bathroom and separate WC. Breakfast buffet very good. Bar staff very keen to close bar before the advertised time of closure.
The staff were very friendly and helpful. The breakfast was excellent with a lot of choice and the bed was very comfortable.
Lovely hotel, it was very quiet the weekend we stayed
The diner... The bathroom was a bit small.
The dinning was excellent
Excellent staff, comfortable room. The breakfast was very good.
Good location, comfortable and lovely breakfast Lack of Tea & coffee in room
super service and very good restaurant. room with large balcony
Very friendly and professional staff, wonderful breakfast, just 5 minutes from beach, very tranquil.
Family atmosphere of the hotel Rather have breakfast and parking cost included in the rate, so these cost are known upfront.
Staff was very friendly and helpful. Restaurant was exceptional for dinner and breakfast was excellent! Beach is a short walk, about 5 mins. Recommend for couples looking for a nice get-away.
i did not like them to add extra costs for parking