Kempton Park Hotels

The security no.

Quality of room and restaurant were nice, as well as location close to casino. Ordered wake-up call - never came, lucky to have woken up on my own. Ad said international outlets were in the room - they were not. Airport shuttle bus had a schedule, arrived on time, but then didn't depart for 15 minutes.

Very nice hotel and casino, luxury rooms and amazing breakfast I had a squeaking pipe in my room and it was hard to sleep bacuse of the noise

Check your bill!!!

two bathrooms, bed was comfy Room service answering telephone was very rude to me, food was poor, lights in bathroom didnt work. very expensive for the time I had

The breakfast buffet Staff were rude and service poor

Good, friendly service, nice rooms, great breakfast buffet. Room for one night was a bit expensive (during World Cup). Bed was a little hard.

I enjoyed my stay. It was close to the airport and a comfortable place to stay. A quiet haven away from the bustle of the city. I did find it a little difficult to find initially, but once in the area fine. Also food service at breakfast was pretty slow.

Large room. Tv. The pick-up service from the airport. No.

The Shuttle service

Friendly and convenient location. -

Very friendly and helpful Very near the runway so noisy.

greatv for a one noight transfer, but bring your earplugs

Transfer to airport was a nice service of the hotel. We weren't content with the cleanless of the rooms/beds.

proximity with the Airport, easy to find, great rooms and friendly hotel staff. The food on evening.

Extremely convenient to Johannesburg airport. Friendly, relaxed atmosphere - even had an 'honesty' bar. No hair dryer in the room / bathroom

Proximity to mainy things.

Forming part of the Emperor's Palace Casino and Entertainment franchise, the Metcourt Laurel provided quick and easy access to a wide variety of activities and facilities. The hotel's central location within Johannesburg and its close proximity to the airport provided an excellent platform for exploring and relaxing during our stay. Despite the spatious size of the room, the overall room layout was poor, with a substantial amount of wasted space and dead corners. The choice of furniture and decor within the room was also surprising and although functional, disappointing, given the appearance of the upmarket foyer and reception area - the equivilant of a good first impression that lets you down when you look closer.

The location is conveniently close to the restaurants at the Emperors Palace Casino complex. The breakfast service was above par compared to the rest of the hotel's services. These comments are not complaints, merely an account of my experience. The throw on my bed was stained. The toilet ran all night long. The power in my room got cut in the middle of the night, resulting in none of my business tools (phone and laptop) getting charged. At 4pm I was awoken by a very loud noise coming from the hallway - I assume a cleaner with a floor polisher. This is when I discovered there was no power in my room and I struggled to get dressed to get help. The phone was not working while the power was off. The receptionist was friendly and a technician restored the power in my room 15 minutes later. I reported these issues to reception on check-out.

Its proximity to the Johannesburg Int airport and its free shuttle every 20 minutes was very convenient. It is a very impersonal place, style over substance. Attachment to a casino and mega slot-machine venue ether suits your way of life or you end up loathing the whole experience.

Friendly owners, good room, good breakfast