Kempton Park Hotels

The staff was top notch. Most went above and beyond to assist. The room was comfortable and accommodating. They made me feel welcome and made it easy to relax after a couple of very busy weeks of travel. Strong WIFI, nice business services area. I'd stay there again. Thank you!

The bar was a disappointment and a stark contrast to the rest of the hotel. I waited about 5 minutes before I finally had to get someone's attention to take my order (even though there were 2 workers behind the bar the whole time). The layout is not conducive to starting conversations among others at the bar and neither was the staff. I felt like I was inconveniencing them. Also, restaurant staff came to the bar and talked about dining patrons right in front of the guests at the bar. Not professional.

Clean, friendly, easy

Accesibility from airport and to the Gautrain system. The mall within the complex including cinemas. Great stuff.

I chose the hotel primarily for its proximity to the airport. The free shuttle to and from OR Tambo was very convenient. I was not interested in the casino, but found the restaurants within the complex provided a nice variety of meals. The staff were very friendly, everyone from the desk staff to those we passed in the halls. Our international flight did not leave until the evening, but the staff allowed us to store our bags and relax by the pool throughout the day. The breakfast included was delicious. I could not believe all the choices.

I have no concerns

Very nice stay. Extremely good value. Near to airport with free shuttle service an pleasant welcome at airport arrivals. Very helpful and nice staff.

Nothing - all good!

The hotel is beautiful, quiet and neat.

Not known

No curtains on the glass door, consequently too light.

A unique guesthouse, home-like, not really a hotel, with lovely accomodations and good breakfast. Staff were nice and friendly, and in response to my booking form request, arranged a tour of Johannesburg and Soweto, and arranged late transport to JNB.

No.

They picked me up from the airport, and I did two tours with them (Thomas). I ordered eggs for breakfast which was included in the price of the stay.

Polite, helpful staff. Very nice setting. Very close to international airport with complimentary shuttle service.

No fan or a/c in room.

the homely feel, relaxed atmosphere and felt safe

only problem right in the flight path a bit noisy

Very pleasant stay, a quiet oasis just what you need as a stop off inbetween journeys. well laid out lovely gardens attracting wildlife, close to airport, helpfull staff.

Clean rooms, nice bed, good restaurants nearby and great breakfast. Shuttle service back and forth to the airport was excellent.

Older rooms, staff is okay and hotel a bit pricey

Quality of room and restaurant were nice, as well as location close to casino.

Ordered wake-up call - never came, lucky to have woken up on my own. Ad said international outlets were in the room - they were not. Airport shuttle bus had a schedule, arrived on time, but then didn't depart for 15 minutes.

The helpfulness of the hotel staff - they make you feel most welcome & facilitate your stay & travel plan in every way they can.

None!

Airport transfer, room service

Tiles in the bedroom

th environment was very cogy

nothing

The Willow Tree Guest House is a delightful little gem just a short trip from Tambo airport. Hosts Shelley and Ian are very gracious and the theme-centered houses look out on a delightful garden with a swimming pool. A full English breakfast cooked to order comes with the package. This is an especially good location for international travelers who are passing through Jo-berg and going on to another African airport the next day (or the reverse). For airport pickup at Tambo, call Shelley when you clear customs and she or Ian will pop right over to pick you up and whisk you off to their welcoming guest house. They couldn’t be kinder or more accommodating.

After experience of other hotels/lodges (price, comfort, breakfast, service owners) this was generally poor.

It was comfortable, quiet, and friendly. I enjoyed breakfast every mooring, cooked to order.

The electronics in the room, (TV, radio, etc) could use an upgrade. There was no internet access.

Great staff! They were very friendly and welcoming. The rooms are comfortable and the breakfast is nice.

great hotel

convenient Transit hotel close to airport, with reliable shuttle, reasonable rooms, nice breakfast and easy access to range of restaraunts.

Price was hiked due to World Cup

A small pool, free taxi service to and from the airport. Jimmy, the driver, was lovely and on time. He even drove us to a restaurant for dinner once.

Worst guest house I’ve ever stayed in in South Africa. There is no gate attendant and no doorbell, so several times we stood outside the gate for ten minutes or more waiting for someone to notice us so we could be let into the compound. The Wi-Fi was so slow, you should consider it non-existent. It was more expensive than the chain hotels like Sun1, and we had to pay on check-in (probably because they know how many people won't want to pay after staying there!). Other minor annoyances that added up to an all-around negative experience: There was a kettle and two cups in the room but exactly ONE teabag and no coffee. There was also only one towel in the room when we checked in and we had to get another. The TV made strange noises until we realized what it was, and unplugged it. NO sound insulation — you can hear everything going on around you, which woke us up too early both mornings. The bed was insanely warm and we only realized halfway through a sleepless night that the mattress warmer had been turned up all the way to maximum power and no one had warned us when we arrived.

I liked the room, the services and how clean the place was. Everything was really nice. The place is good and comfortable for adults going on trips and it's just perfect

I dint like that I had little money and couldn't stay for longer:)

Great location for someone arriving Johannesburg one day and leaving the next. Hotel is 3-minute walk from Airport, which has luggage carts you can push over there and leave. Bellman will take you to ticket counter for check-in the next day. Great staff, genuinely pleased that you are there. Excellent food. Soundproof, no airport noise. I normally stay at Sandton Hilton near my business partners' office, but when staying overnight to connect a flight the next day, the added cost of this hotel is absolutely worth while. I shall return.

Cannot think of anything I did not like.

The location is conveniently close to the restaurants at the Emperors Palace Casino complex. The breakfast service was above par compared to the rest of the hotel's services.

These comments are not complaints, merely an account of my experience. The throw on my bed was stained. The toilet ran all night long. The power in my room got cut in the middle of the night, resulting in none of my business tools (phone and laptop) getting charged. At 4pm I was awoken by a very loud noise coming from the hallway - I assume a cleaner with a floor polisher. This is when I discovered there was no power in my room and I struggled to get dressed to get help. The phone was not working while the power was off. The receptionist was friendly and a technician restored the power in my room 15 minutes later. I reported these issues to reception on check-out.

The hotel is very close to the airport and also offers a free shuttle service.

The air condition was too noisy