Would you like to save as your currency permanently or for this visit only?
The hotel is quite rundown and in great need of refurbishment, particularly pool areas. It is far from being 5 star. Breakfast was poor.
We expected more from a 5star hotel. With one exception none of the personnel spoke sufficient English. Twice the room service forgot the towels. All restaurants served only the same short menu of the beach restaurant. There is a wider room service menu, but this was treated as a secret: we received one only after long negotiations with the reception and it was taken from the room again next day by room service. The beach and pool facilities were untidy.
Very nice and helpful personnel Very loud music during the night and occasional switching off the A/Cs also during the night time.
The staff was excellent - very helpful and caring. I loved the swimming pool and the view from the window. the breakfast also delicious. I recommend the hotel for business trips. The location is quite problematic when you do not have your own car...taxi is quite expensive. The distance to Tuyap Expo Centre is around 15km.
It had lovely facilities. We did not like that; you had to pay in total on arrival; you could not buy snacks or water from outside shops and store them in your room; the air-conditioning went off every night from about 11pm to 7am and that our balcony door did not close (nor was it fixed after we reported it); you HAD to wear swimming caps in the pool; the sea was FULL of an algae like green seaweed and nothing was done to clear it away; the restaurant food was not varied nor was it good quality for money; WE had to move rooms because a family of children on our floor were running riot every night from 8pm to 4am; that every night construction work (metal saws, drills and welding) took place from 10pm until 3am. The Disco on Sat night thumped on through until 3am...
Actually, it was mostly pricing and location, not that far aways to Tuyap Fair. The pool was very nice too. Staff was ok, but they got strict rules on bringing any food or drinks into the room, totally not allowed. Trying to make more money this way, not friendly.
You can pay with card. Comfy room. Breakfast included. Goog communication to Tuyap Center. Only few staff members speak decent English. Problems with internet coverage on higher floors.
Strolled along the sea shore, visited the spa at the hotel. Ate in the excellent restaurants in town. And the best part; relaxed... Breakfast was good!! Valva and honey comb, that was delicious!! And also spaghetti bolognaise, that was a bit odd... but good. Apparently the service in Turkey is a bit odd. In the sense that sometimes they seem to be neglectful or disrespectful.
It was convenient for my business trip, and location a few minutes from the beach was good. The area that the hotel is located is not a tourist destination and a little far from the beaten track (45km from Istanbul centre). The food and view from of the sea from the buffet on the 7th floor was good, although as this is not a tourist area, it was difficult to get food outside the hotel as English not widely spoken outside the hotel. The A la carte menu was a little disappointing (food did not match descriptions). The rooms and bathroom were good and clean, although noise could be heard from other rooms. Very few people could speak English. Internet coverage was a little limited.
If you have an exhibition to attend to at the Tuyap center, you should consider this hotel as an option. It's less than 10 minutes away by car or taxi plus it is located in an area where you can find restaurants, bars and shops in walking distance especially if it's summertime. The rooms are really spacious and very nice decorated. The only problem is the poor sound insulation since you can hear anything your neighbor does, so wish that you stay next to a quiet one.
attend tuyap exhibition room service
Good view, Nice room It is not in istanbul and about 30 km faraway. You should spend 1 hr and 100$ by taxi to Istanbul city center. Only near to the fair venue.
hotel eser with 5 star...:-),but it is not realso.... there act are very very bad,with guest...with out respect,..sometimes u think u r in gail ,not hotel..they dont know what is smile..when usay something about the hotel..EX,my romm is not clean or ur act is bad,they want fight to u..inttesant...
Nice hotel, Good staff, but the breakfast was not at the level of the hotel
I liked the spa procedures that was free of charge, also the bed is comfortabile. The location is good in case you came at Tuyap Fair The receptionist was not very polite. We had to leave him 100Dollar in case we will use the bar from the room, he was affraid we will not pay. Dissapointing. The breakfast very poor. The bathroom not clean
Nice Hotel, good breakfast Window/balcony door are locked. But on request they have opened, as it was very warm in the room and AC was only heating.
My experience of this hotel is very nice it is nice location,spacious room and cleanliness was excellent.I am coming agian to istanbul withinn a month I will stay in the same hotel