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The staff were courteous and extremely helpful. The hotel was in an ideal location for walking or getting the tram to all the tourist sites and had the added bonus of a swimming pool and sauna to use after a day of exciting sightseeing and shopping Loved it all.
Location and friendly staff. Good value for the money. Room for breakfast a bit small but breakfast itself okay. My only recommendation is to label the different food items.
Awesome stay ! Breakfast was really good with a wonderful view. Thank you especially to Tolga and Seda
Every thing is good
Very clean, well run hotel. Enjoyed our week long stay. This hotel is located within walking distance of the grand bazaar. But with a tram station a block away all the main attractions are just a few minutes away. Pay the 4 lira which is about a $1.25 right now get on the tram and explore the city. Also the Metro train is just a few blocks away as well. Get the breakfast buffet very nice selection and the food is very good. Remember to do the conversion on the price $55 lira is reasonable in U.S. Dollars and a steal in Euros. no cons that I can think of
Some of the interior decoration Staff with attitude....air condition not fully functional... Trying to save energy bill on the comfort of guests... Room sizes ??? Old building not well insulated ...
Very good location walking distrance to most main tourists attraction venue. Overall attractive hotel except for room 219 WIFI can barely have any reception and one particular security can't even speaks English.
The hotel is situated almost across the street from the Grand Bazaar and within walking distance of many of the historical sites, including the Blue Mosque, Hagia Sophia, Topkapi Palace, etc etc. Hotel is clean and efficient and provides free use of the business center. Only problem with the hotel (and this applies to most of Istanbul) is that there is hardly any English spoken by the staff!
The hotel was in a great location to be close to the Grand Bazar and most of the tourist sights. The hotel was clean and comfortable. I thought the prices for dinner and lunch were extrememly high up stairs, but there are plenty of restaraunts in walking distance. The staff was very friendly and helped with directions any time we asked for them. Would stay again.
The hotel was nice but had a few flaws. first, do not eat the breakfast buffet, extremely over priced. They also keep the building very warm by not running the a/c too much.
This hotel is located walking distance to the Famous Grand Bazaar, Blue Mosque and Hagia Sofia. This location can spare you the headache of taking a taxi. Traffic is literally a nightmare in Istanbul
The hotel's staff was truly exceptional. Words cannot do justice to the unique treatment I received at Sura. I felt more like family than a guest, and I would go out of my way to stay here again. Thank you for creating such a great team! Awesome location!
Sorry it was bad
Location was perfect, clean, staff very friendly, amazing breakfast and good food whatever you need. Also upstairs has a nice view from the city. no problems
the tv is very bad and poor
This hotel was my first experience with a Four Seasons Hotel and certainly worth the expense. The staff were welcoming and accommodating to me on an individual level. The rooms were comfortable and spacious. The food was out of this world. A great hotel in a great location. It's the place to stay if you want to treat yourself!
Super location, short walking distance to so many spots. The hotel is first class. Spendy, but worth it because the location means you can really just enjoy the sights without so much hassle with getting around the town.
Most amazing view of the Hagia Sophia and Blue Mosque from my room.
staff were excellent internet connection was subject to problems
Had a beautiful suite (had double room on the reservation even though now I see on your information it says "exclusive" double room). The hotel staff was helpful and polite. The location could not have been better. We walked to all the Sultanahmet sights, blue Mosque, Grand Bazaar, AyaSofya, Topkapi Palace. No.
Good location. Breakfast ok. Bed acceptable. They put as in a closet first. 1 st floor room, size of a double bed. After complaint, they changed us, but then the service was cold. Also the reception gave false information about public transport.
Friendly staff. Accomodating. Extremely central location for Istanbul. They tried to push a tour on us but it wasnt too bad. Overall very good people!
A very nice location + a very friendly staff.The Hotel is small,but nice The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.