Very helpful staff. Cozy. Beds not so comfy.
perfect and comfortable room. within walking distance to city center. free parking just in front of the hotel.
Very warm welcome from the owner who took the time to tell us about the city as it was our first visit. Very good breakfast.
Hospitality of the staff Bad work of the shower
The staff were very friendly and helpful. The location is a short distance from the town centre.
The welcome was very friendly and the location was perfect. We also loved their dog, Timmy - who was not by the way, allowed in the hotel itself. Parking was advertised as "On site", this is not correct - the only parking was in the road.
Excellent service, dinner was great.
great location. missed the airco
Attractive location Overpriced, particularly the restaurant.
Marvelous food and wine in beautiful surroundings
Large rooms, friendliness of staff, good facilities, excellent food and location was handy for touring the region, especially the Tour-Blois route. Lack of coffee/tea facilities in room. Saturday night was very busy due to a function and dinner service was extremely slow.
The pleasantness of the staff, their willingness to please, the beautiful hotel and surroundings, the superb decoration in our room. 45 Euro for a measure of Martell Cordon Bleu Cognac is ridiculous.
Friendliness and professionalism of staff. Quality of food. Building and decor
It was the best. Nothing was to much trouble. If you are looking for superb service food and rooms this is the right place.
Clean, good location, wifi only in lobby and it closed early evening
Very comfortable hotel with friendly staff
Tours! Great Location, Breakfast pretty good value and decent offering, Once you accept the basics the room and the amenities facilities etc. are fair. Housekeeping in Tours was good and efficient. Parking was good too and the Five Euros spent for the basement was well spent. On arrival we found that one of our rooms was not booked even though I had received the conformation e mail just that day. The young lady in reception could not find the third room booking, but she was very helpful. a room was given for the night at Mercure whose receptionist was seriously in need of some friendly training. She was grumpy and rude and we think she just had a bad day for which our friends were the victims a Receptionist later in the day Some telephone system on each floor even since it is not possible in rooms. In case you have an emergency there is nothing in your hotel after the receptionist leaves, no telephone no connection no nothing. windows! It was seriously hot int he rooms and we could do nothing to open the window which only opened two inches or so. I know that the railway tracks make lots of noise which is why you must have two double glazed windows, but if only this can be opened a bit to get in more ventilation.
No facility for storing soap & shampoo in the shower. Toilet seat wrong size therefore constantly moved around.
Clean, always good to be able to say that, comfortable, good value for money, convenient location for town centre, helpful staff.
Best price offered ever matching perfectly for all backpackers! Not actually, but, we expect if the hotel'd provide guests more facilities as well as something's like the bathroom stuffs, that would be better!
Close to the station Unkind staff
The access to WI-FI is only at the reception but not at the rooms. The noise from TGV is "something"...
The hotel is within walking distance of the train station, a huge plus! On your way you pass the Tourist Bureau for Tours, France, so you can get info before you even get to the hotel. Lovely staff; who were very helpful in booking a first-rate truly fabulous well-known local restaurant for dinner (La Ruche, which means The Beehive). Breakfast was very nice; I recommend that future guests do have the 7.5 euro breakfast. it was really great, no complaints at all.
stayed in the larger room. new, clean. good value and worth the few dollars more for the bigger room. good breakfast. internet available.
Great location, great decor and lovely bed. Better than pretty well every 2 star hotel we stayed in during our 2 week trip. Should definitely be more than one star. ... no lift, but no big deal.
It was located within easy reach of the old city but close enough to the modern are that walking into each area was quick
This is a very nice small hotel (although it cost the same as the Grand Hotel Poitiers which is in a different class). The man on reception was very helpful although he spoke rather rapidly which made directions rather hard to follow. Tour has an 'interesting' one way system which could cause the driver and map reader to become somewhat stressed.
The rooms where spacious, modern and immaculate. A short walk to a huge host of restaurants and attractions.
The location, the room and first of all the kindness of the managers everything was very good
It was very clean, well designed, comfortable and the staff were very welcoming. We were surprised to see it has just one star, but the fact it has no lift may account for that.
The hotel is perfectly situated between the cathedral and the old town of Tours. It has recently be renovated and satisfies all the needs of a 3* hotel, it is really worthed more stars. The perfect place to stay and staff was very helpfull.
The managers were very friendly and the room exceeded our expectations
Friendly staff. The hotel has a cat. Cosy feel. Lacks an elevator, bad idea if you're travelling with lots of luggage. The water heaters are turned off at night, forget about showers before sleeping. Not enough electric outlets. Bad internet connection which frequently disconnects. No "do not disturb" signs. On the last day, I was forced to check-out at 8 am in the morning for some reason.
The location was ideal. The staff were friendly and the price was right. Tours is a lovely city for walking and the hotel was in a perfect location for "new town" shopping and "old town" dining. Parking was convenient and easy. Breakfast offering could have had at least one protien choice such as yogurt.
Hotel Moderne is a conveniently located, budget hotel in the center of Tours close to the railroad station, the tourist office, and many different restaurants. It is an older hotel with a certain charm. There is good cable TV with French and international channels. The staff are friendly and helpful. Rooms are small, but adequate. Bathroom facilities are somewhat cramped, but the shower space was adequate, and the water pressure good. There is no elevator in the hotel. The WI-FI was not used.
The friendly atmosphere and location for transport and sightseeing.It is also quiet throughout the night.
The location is excellent, parking at 7 Eur/day is nerby
Beautiful Hotel, close to the city center, Friendly staff, loved the coffee machine they had really good coffee and it was a great price.
Excellent location within walking distance to old town, shopping, rue colbert (restaurants).
The location, comfort (clean and ventilated as we asked) and price. Nothing.
Position in Tours excellent, Very helpful staff, Very clean and well presented throughout.
Very friendly, helpful receptionist/waiter. He gave us excellent attention and service. Good restaurant, varied and delicious menu The bathrooms in both rooms stank on arrival
Flexibility to change the room and arrange 2 rooms close each other Missing city map available in the reception
Location, location, location no
Its location very close to the center of the old city Air conditioner did not work well. In summer it is O.K. but in winter I am afraid.....
it's the best two-star hotel I have stayed in in France
I liked the beautifull interior of the breakfast room. It was terribly noisy at night outside of the hotel. We couldn't sleep at all!
Central, very convenient, nice atmosphere. Side street room noisy at night
I found it very comfortable and welcoming. Beautifully appointed room and the hotel felt very 'French' to me. I have already recommended it to friends in Bordeaux! Thank you!
Ideally located. The manager who moved us to rear of hotel after complaining about noise in front room. The situation of the front room initially given to us. We had to be moved to rear of hotel because of noise from bar/cafe strip below hotel which made it impossible to sleep
Good location and stylish decor. Rooms and corridoors noisy.You can hear other people using toilet/shower. Impersonal, small and poky.
The staff had made a lot of effort to allow us access to the hotel even though we arrived long after the reception closed On the other hand at the price we paid we expected a hotel that had 24 hour reception and at least a kettle in the room. This was a very overpriced budget hotel and although the staff were helpful we were very disappointed with the standard of accomodation which did not reflect the price charged
It was in a good position from the town, the staff were very helpful, the breakfast were good.We stayed twice at the hotel.
The room was basic, but very clean, comfortable, and had a great balcony. It was also very quiet. It was in a good location, within walking distance of the train station and fun areas of the town. We did not realize that it is actually closed from 12:30 pm-5:00 pm so there was no way to drop off our luggage.
Central location, on-site private garage parking, very helpful and friendly staff, modern and clean room. Not much room in the bathroom.
Clean. Friendly staff. Great breakfast. Central location. No
The staff were very friendly.
Good hotel, very central. Comfortable beds and excellent breakfast, albeit rather pricey. Bathroom has only hand held shower and very narrow tub. Parking extremely difficult.
Yes, the floorboards from the rooms above us made incredible noise - no good when trying to get to sleep, no hot water one morning, staff could only say this isn't normal and didn't attempt to fix. Kettles not provided but limited amount available to borrow. Lastly parking limited and very squashed.
Stayed one night and can fully recommend. The room was very quiet and tidy, bathroom (and the room itself) was spacious compared to any other 2 star hotel I've stayed in, and the reception was friendly and helpful. The breakfast was excellent.
very good location, very clean. Good value for money. Nothing
l The only downside of this hotel is the parking, which is a tight squeeze. Street parking can difficult at certain times of the day.
Perfect location, lovely helpful staff, comfortable room for one or two night stay, good breakfast, the best kind of really French small hotel. You need to be a confident driver to park your car!
The hotel is quite small and the staff are very friendly and helpful. The Patron even speaks English! Breakfast is excellent. We had no problems at all despite the external refurbishment work. We would stay there again soon but they are solidly booked for the coming month.
Great breakfast, comfortable bed, safety Very hard to find
The staff were very approachable, friendly and helpful. The breakfast buffet was very good as well.The location was excellent for finding it coming in from the motorway.
The breakfast was delicious with lots of options and friendly service.
The chef special evening meal was excellent value, and tasted good as well. The staff in the resturant were also very friendly and attentive.
great central location, very clean rooms and bathrooms, good size! overall very pleasant. the water pressure kept alternating in the shower.
Excellent location - close to the city center and the railway. Very comfortable room. Excellent value for money Internet services way too expensive for nowadays (when such services should already be like TV or radio).
Location - more or less in City centre nothing
The location is great, right by Hotel the Ville Room was a little too small, though comfortable
The hotel has a great location! Very close to tgv station, and to the center of the city. The bedroom is big and confortable. The bathroom is very clean. Love it! The staff was not very helpful with our difficult to park our car ( $e 10/day), and it was hard to comunicate in english.
It's situated just in front of the train station.
Excellent location, right near the main railway station, and a very modern, comfortable room. The breakfast was over-priced and we only ate there once.
Location is good and easy to find. Compared to big city's hotel is cheap. Both the night shift and morning shift staff are not really nice and friendly, that is Dec 22nd night and Dec 23th morning. Room is not really designed for 3 people stay, they just added an small bed at the conrner.
Good rooms, good beds, good staff.
good breakfast, cumfy rooms,
convenience to airport and town
The staff were friendly and the breakfast was fine The room was too small for a family. The layout was awful and there was hardly room to swing a cat. Truly a budget experience.
convenient room smelt badly of cigarette smoke
The room was incredibly hot but looked ok. It was only when I went to get into bed that I saw that the sheets had not been changed from the previous user, leaving me with crinkled sheets, and worse, body hair. At 11 at night there are no staff on site, so I had the worst night's sleep ever, on top of the bed. Still waiting for a refund.
We had 2 rooms as travelling with 2 teenage offspring. I x double which was clean and comfortable - no problems. SEE BELOW The other unfortunately did not match expectations. Under impression we were booking 2 singles from website info but when arrived seemed to be double with bunk over the top which was not appropriate for needs of two semi-adult siblings. This certainly was not clean like the other room and smelt heavily of smoking/BO and also suspect stains on the walls.
ease of use
room warm and plenty of hot water non smoking room,but bed top sheet smelt of smoke. room not sound proofed could hear people in the rooms above and both sides
It was a good choice for an overnight stay not really
The central location of the hotel
Had an excellent stay; friendly staff; excellent breakfast No canal plus
Free upgrade to a superior room (very large and spacious!)! We assumed that since we booked through Booking.com that we would get one of the few rooms that have not been re-done - but when we checked in, the courteous staff informed us that we had been upgraded to a superior room - which turned out to be the largest room in the hotel - quite nice! For 77,20 euros, we stayed in an excellent room, with a booking that included the 12 euros per person breakfast - excellent! Slight difficulty parking...the hotel is in the same square as the train station, and being a busy city, the parking for the station was full. We ended up parking in another structure about a 8 minute walk from the hotel - same price as advertised though (8 euros for 24 hours).
The wifi connection was very poor for the price paid
The location and friendly, helpful nature of the staff. Not a thing.
Very central location, being only meters from the train station. No
Nice hotel, convienient location city centre parking, TGV station, good food, nice staff - Internet WiFi did not work, (we were working, so important) otherwise excelent The WiFi, should have worked - they could fix that. Otherwise it was the best.
I felt the whole experience was positive and the staff pleasantly unobstrusive . Dearth of english language tv.
the staff were very helpful in all respects. a bigger business centre and a gym would have been nice!
THe staff were very pleasant, the room was clean and the food very enjoyable
Some of the staff were friendly and helpful. They asssisted us with a restaurant reservaton and taxi service. The hotel restaurant needs to be refurbished. The breakfast is ordinary. The communal areas of the hotel need a freshening-up.
Close to the old town centre, good price vs quality poor breakfast
The location and the staff's helpfulness. The rooms need to be upgraded. I felt that the bedding and towels were not very nice.
Very spacious room, on a very good and quiet location though need a 15- 20 minute walk to the city centre
Quiet hotelm conveniently loacatred The restaurant has the same food day in day out and the breakfast buffet is very poor
the reception staff were courteous and efficient and the room clean and good value . we thought the food at dinner was extremely poor and only moderate at breakfast .we also misjudged the distance to tours centre and the sunday bus service was limited .
It was spacious, very clean, the bed was very confortable, the room service was very good value. I liked the fact it was possible to make hot drink with a kettle in the room which is unual to see in French hotel, I liked the fact you could get cold water from the water cooling machine and hot drink from the coffee machine on the floor landing. I will recommend the hotel and restaurant. Nothing
Breakfast buffet good. Staff efficient but not friendly. When I booked it was stated that there was free internet access. The hotel denied this but allowed us 30 minutes for free. Entrance to the parking lot can be a nightmare at times of heavy traffic as it is almost impossible to turn in coming from one direction.
The atmosfer: Very kind and helpfull hospitality. Excellent location, fair price.
Location Noise. Triple room way to small.single bed on wall above double bed.
Friendly and clean. Be aware that the staff speak no English, but this is ok. It's France, after all!
Courteous people at the desk. Rooms were clean. Loved the location. Very leaky shower.
Hotel staff was very kindly and helpful. It was sometimes difficult to communicate with hotel staff because he speaks only French.
The proprietress was very friendly, the room was clean and comfortable and the quality of service was excellent.
Very close to train station, value for money, big TV, and stuff was so friendly and helpful small room and very small bed for couple.
Extremely close to the main Train Station. Owner was friendly despite only having a limited english vocabulary. Bed was rather hard.
accessibility car parking was charged extra, window view, design of the room
Location in centre of Tours near train and bus stations. Secure parking. Very comfortable accommodation with friendly helpful staff. No
Very friendly stuff. Close to the airport (15 min walking). Close to huge shopping centre. Buffalo Grill just few step from the hotel. Clean. Perfect price. Local bus stop is close to the hotel. Hotel is far from the city center. Only can be used for airport over night stay or shopping in the huge shopping area arround. but, remember, on sundays any of shoppings in France is closed. So, this area arround of the hotel is scary empty on sundays - you'll need to go to the center of Tours to have any of activity (it's not so bad, because local buses do the right job)
Efficency at arrival & information of nearby eateries Breakfast expensive for what was provided
There was nothing that overall impressed me I was not happy with my stay at all. I was not happy with the staff and also the facilities. The room smelt and the hotel was very tacky. I also had to pay more than I was quoted online.
Our limited french, the staff were very helpful in trying to speak english. No hairdriers.
Very confortable bed and clean room. Big bathroom. Hot water all the time. A big super market, a restaurant and gas station in the nearby. Wireless internet in the rooms. No nasty smells. Good value for money. No air conditionig if I remember correctly, but was no need because of nice weather. The window was not open completely beacause of tv, but sufficient. No hair drier.
Hotel staff extremely helpfull and friendly Disturbance of guests going in and out of room next door
Good value Small but value related
nothing rooms smells cigarrete, shower place don't fit any human being.
Reception Staff Poor Would not allow us to eat in the Restaraunt even though it was not full
Just stopping overnight on a journey south. Good location for what is a fairly basic hotel. But it was totally adequate, other than a lack of secure parking.