Lacey Hotels

One of the most affordable options in the area. The space is a bit dated but still charming and the staff there was impeccable. Location and proximity to town and interstate, unbeatable!

The breakfast. Biscuits and gravy with fruit.

Outstanding hotel, exceeded expectations.

No

Very clean. Comfortable beds. Great breakfast.

My only compliant would be hallways could use some updating.

Location was OK.

No power or TV (except a light in the bathroom). When we asked for some power, the guy at the counter said there was a switch by the bed. There was no switch. Went down to get him and he finally came up and played with some wires. Then he took off suddenly. I went to check in 15 minutes and he was checking in more idiots (like me, for staying here). I decided to let the future guests know about my experiences and he told me I had to leave the motel for having a bad attitude. Since I had paid for the room, I told him good luck with that. He decided not to pursue the matter with me or my 250 lb roommate..we were there for a softball tournament. Since it was late, we just went to bed. If the guy would have been somewhat straight with us, it would not have been such a problem. He barely spoke English and was the rudest hotel clerk I have ever encountered. Overall, worst motel experience in my life....and I have stayed in some real dives in Morocco, Mexico and Central America. To top it off, the entire place smelled moldy. The waitress at Denny's said they had been closed down for health violations in the past.

The breakfast was ok

The room was literally a disaster when I got there. It looked like someone had ransacked it. The next room was at least clean, but the key system didn't work and we had to leave the door open with a towel. :-/

Upon check in they said I only had 1 reservation when I booked 2 under my name and credit card. The lady at the desk was rude and completely unwilling to help. Eventually, after we shower her the confirmation and suggested maybe she try another name, (which she was far from happy to do) she found it. It was just a really rough start to our stay. The bed was comfy though and given that I'm 7 months pregnant that was really important. Just dont expect good service service if you stay here.

Clean, nice staff. Very safe neighborhood.

Air conditioner was broken in 100• heat. We were in adjoining room and people next door were very noisy. Air conditioner fan was broken so that every half hour it made horrible noise. Too loud to leave on at night. When I informed staff, they laughed and said it was their broken white noise maker. Paint was peeling off our bathroom wall and hall in lobby was held down with masking tape. For all the negatives listed, otherwise and overall, it was nice.

The staff here is just wonderful. Very clean rooms, breakfast area, and parking. Easy location to get to and just overall great.

very clean, excellent service and all the amenities you need. Breakfast is awesome and location is superb!

Breakfast is the best I've had for free at a hotel of this rating.

The staff, especially the woman named (I believe?) Breonna, were very nice and helpful. We were there for seven days because we were looking at moving to Lacey/Olympia from Ohio and they were very informative!

The cleaning was lacking at times. There were two days that the houskeeping didn't come, and I wasn't really sure why.

No screen on window...like to open for fresh air

Location

No

Cheap. Decent breakfast.

The staff was rude.

it was very quiet and bed was good for sleeping we felt like we were in college dorm lol the togo breakfast could have had more variety was located so very easy to get on hiway to Shelton, Olympia and Tacoma just buzzed along on roads would stay there again if out in that area and recommend to others I think best place we have stayed so far on our trip

togo breakfast got old real fast would have liked a little more variety

Great staff. Very Clean. Good location.

Elevator was a bit sketchy. Somethings were a bit dated.

a very comfortable bed that was welcome after driving halfway across the country. at check-in, there was a mistake with my booking (on the part of the third-party website i used), but the folks at the front desk didn't blink an eye and fixed it immediately. breakfast was pretty standard. location was perfect for walking to the downtown events we were attending.

the a/c couldn't keep up with the 90-degree highs, so when the sun was on our side of the building, the curtains had to remain closed and even then it was like a greenhouse in our room. luckily we weren't there most of the daylight hours. the elevators are a bit old and slow. wish there was a pool.

Not clean,non-working smoke alarms, 3rd floor and the screen was ripped, we couldn't see our feet in the pool,we found a plug of some sort not the hot tub, the fountain in lobby was dirty and not working, elevator was dirty and stinky.

The ice machine did not work - had to go to Comfort Inn to get ice. The swimming pool was too cold and not enough water in the spa.

The beds were comfortable the staff was very nice and the location was convenient. The breakfast was the best I've ever seen at a hotel. This election was superb and the staff was excellent at replacing items that were missing. I'll definitely stay here again in the future. The value for the money was definitely worth it!

The entire experience was great so there isn't anything that I didn't like.

I couldn't believe how nice the hotel was for the price. Very good customer service at the front desk, made me feel welcome and were personable. One of the better hotel breakfasts I have had.

I think I should have been told before making reservation that the hotel would be doing major renovations while I was there and that several normal services would be lacking or less than usual. Because of construction, there was not really restaurant service onsite. Also, on Monday morning I was woken up by construction noise at 6:45 AM !!!! And, for all that - the room rate was NOT reduced from their usual rates.

The room was very well appointed, and clean. The view from the balcony was stunning.

The breakfast buffet that came with the room was less than appetizing.

Great location

It was all good

Very Little

DO NOT STAY HERE!!! Super long checkin, keys didnt work, room was uncleaned, not just dirty, never had service, new room had broken remote and broken AC, person came said someone would be coming to fix, never came back. Beds bad, coffee maker broken

Hilton gave my room away because they never received the reservation from Kajak. Total disaster.

The location was excellent. We did not have have much time to explore nearby, but it was a great location.The cleanliness of the hotel and rooms was excellent. We liked the dual sink vanity, the overall layout of the room.

Shower tub combo, better to have a "deluxe" shower who uses the tub in a hotel? a door separating the two rooms. rm 215 offers no view to speak of.

The hotel was very clean and quiet. I was impressed by their hot breakfast, which changed each day. There was fresh fruit, make your own waffles as well as all the usuals for a hotel breakfast. They also had fresh baked cookies in the evening. I will definitely stay here if I'm in the area again and recommend it to others. It was a great value.

I can't say I have any complaints. I didn't give it 5 stars just because I know its not what most would call 5 star quality, no minibar, room service, etc.

We arrived late in the evening but they still had milk and cookies for us, which they offer every night. We used the hot tub and weight room which were nice to have. Room was very spacious and comfortable with a fridge and microwave. Breakfast was great, and they had lots of choices for our group. Would recommend to anyone!

Shower water pressure was low.

Generally clean and neat. Shower worked very well.

No fridge, microwave, or coffee maker in room.

It's our "go to" on the way to and hone from camping on the Washington beaches! The staff here is second to none! Luxury service at an economy price!!! The pool is clean and safe. The office staff fawn over my dog each time, making me know they Really are pet friendly!! See you next trip!

Beyond expectations!

Clean, new hotel, and friendly staff. The pool and hot tub are a great plus, especially for children. Ask for a room on the non-freeway side of the hotel.

Our room felt quite small.

Modern, clean rooms; helpful staff; real breakfast with eggs, sausage, waffles, etc., close to all major attractions.

Can't think of a single thing.