Lanseria Hotels

Hotel Staff seems to be sometimes very unorganized, especially the organization of the free Shuttle Bus to Shopping center is not very good, the Bus is often not in time or basically not available.

breakfast buffet The room tempature was uncontrolable. Changed rooms three times because room 1 no hot water and no heat, room 2 got hot wated but no heat, and room 3 got hot water and heat but couldn't control the temp so it was not comfortable. I also book 2 rooms and only 1 room was reserved. Had to fight and wait 2 hours to get the second room. The front desk was horrible !!!!!!

Treatment by their late night security personnel

Service was very friendly I was not told when I checked in that the water was going to be cut off through out the night until the morning. I was told when I checked out the next morning that a manager would contact me to address the issue. Never Happened!!!

It is located close to the Gautrain station as well as the shopping centre The room was not ready for us to book into. They gave us another room but then kept on confusing us with the people that would have booked into that room.

attitude of staff lighting in room was minimal

Location, non-smoking rooms. I know the hotel from having stayed there many years ago, and it was a good memory. Not worthy of 4 stars - worn-through carpets, broken toilet seat.

Close to Mandela Square shops and restaurants, lovely quiet area

flies in the room. door locks that doesn't require a key to be opened